Problem with Itunes making my computer freeze

Hi there i've got a frustrating problem. Whenever I open Itunes, my mouse freezes and my computer takes a very long time to load itunes. If I leave the mouse alone, Itunes will seem to work fine, srcolling through the top banners without problems, but everything freezes whenever I move my mouse. this happens only when iTunes is open. What's the deal?
Thanks, Zach

Nevermind! i manually installed the update and the problem is gone.

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Hi i am having a problem with itunes on this computer so i had to remove it and tryed to download it again and now every time the computer comes on i get a notification which says "the program cant start because MSVCR80.dll is missing from your computer

hi i am having a problem with itunes on this computer every time the computer comes on i get a notification which says"the program cant start because MSVCR80.dll is missing from your computer,try reinstalling the program to fix this problem" but when i click on ok it just keeps popping up 4-5 time and then gone.and i cant dopwnload the itunes again.help

You need to work through the user tip: https://discussions.apple.com/docs/DOC-6562

The "power search" yields no results whatsoever when i attempt to search. Is this a problem with itunes or my computer? Everything else seems to load just fine involving the itunes store.

I am attempting to search for artists on itunes and for some reason it keeps telling me there are no results when I know I am tying in the correct artist. I have been trying this repeatedly and using different artists and song names and I am still getting no results. Is this a problem with itunes?

The only thing I would be concerned about is.
1st, Where did the media come from.
2nd, Was it clean and free of scratches.
Most of the CD&DVD Drives in Powerbooks seem to be very very picky about the media they like to play with.
Always be carefull of the Source from where it came.
Commercially produced Media is rarely a problem.
It doesn't take much eiter to make them act silly.
Good Luck....Don

Problems with itunes after rebuilding computer

Have had to rebuild my computer, and have re-installed itunes on a new hard drive. I always stored all my music on another hard drive, but cannot get the library to show all the songs I have (over 8000) - I also do not want to have to generate all the playlists again. Can anybody give me a hint about how I can get back to how it was before my computer failed? Help and advice greatly appreciated

Julian,
To restore your library and playlists will require a back-up copy from your old system of the iTunes Library files .
If you have a back-up copy of those files, put them into the iTunes folder on your C drive (and take out the library files that are already there) and as long as the path to the music on the other drive hasn't changed, you should be all set.
If you don't have a back-up copy of the library files, then you will have to re-create the playlists yourself. In that case to get the songs to appear in the Library use the iTunes File menu > Add Folder to Library command and select the folder on the other drive where you're keeping your music.
Any further questions, post back.

I have Windows 7 and just recently experienced a problem with itunes freezing up when I clicked on the "apps" tab. Everything else seems to work okay in itunes. I have uninstalled it and reloaded it 4 or 5 times, but still freezes up.

I have Windows 7 and just recently experienced a problem with itunes freezing up when I clicked on the "apps" tab which shows the apps that are loaded on my phone. Everything else in the itunes software seems to be working okay. The problem is in the part where you sync the newly purchased apps. The apps will all be blank that are downloaded and that part of the software crashes itunes or freezes up. I can get out of itunes okay after the freeze up, but it just stops me from syncing anything that I have newly added. If anyone has had this problem before or knows someone that has, please let me know how I can fix it. I have uninstalled and reloaded itunes 4 or 5 times, but the problem is still there. I might add that I have been using itunes and purchasing apps for 2 to 3 years without any problems. HELP.

You would get better response from the iTunes community forum.
Have a nice day!

HT4623 updated to ios7 on Sunday - I am having major problems with my phone since - keeps freezing - updated itunes first then backed up my phone to my laptop. Is it worth it at this stage doing a restore?

I updated my iphone 5 to ios7 on Sunday and have been having m?ajor problems with my phone since. It keeps freezing and I have to constantly press the home and on/off switch to get it to restart. I had updated my itunes and backed up the phone before doing the update. I'm getting very frustrated at this stage as the phone is practically useless. Is it worth doing a restore? Bearing in mind that I just tried to do that and got a message to turn off the 'find phone' feature in settings and when I tried to get into settings the phone froze again.

I don't have a good answer for you but reading these forums, it seems that network drives can often cause problems with iTunes like you describe.
Patrick

Have recently had problems with itunes freezing on me so having done various things to rectify it im now going to try to create a new user account but where the heck do you find the start menu ?

have recently had problems with itunes freezing on me so having done various things to remody it , im now going to try to create a new user account but i cant find where to start things ! ive been told to go to the start menu but where the heck is it ?

Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software.

Does anyone have problems with iTunes movie rentals freezing in the middle of the movie?

Does anyone have problems with iTunes movie rentals freezing in the middle of the movie, requiring a force quit, which causes your rental to disappear? This has happened multiple times to me recently. Last time Apple didn't refund my money after reporting the problem. I have been using iTunes for many years but am about to give up.

Correction: I was refunded for the previous movie freeze.

Problems with iTunes downloading songs to computer

Problems with iTunes downloading songs to computer. I hook up my iPhone as well as my Ipod and it does not download the new content on my computer.

with that one we'd better check on these possibilities:
You can't import or play music from an audio CD in iTunes for Windows
these resources might be helpful with that:
Using CD Diagnostics in iTunes for Windows to troubleshoot CD/DVD drive issues
iTunes for Windows: Updating the firmware on your CD or DVD drive
Updating the drivers on your Windows PC
Where to find firmware for your CD/DVD drive

Hey, im experiencing problems with itunes. i downloaded the recent itunes update yesterday and today i plugged my iphone in and my computer said there was a trojan horse and now itunes wont open. Help please??

Hey guys, Im expierencing problems with itunes after the latest update yesterday(1/22) and the problem im having is when i plugged my iphone into my PC today a virus detection came up and said a trojan horse was present. I also cant open itunes at all. Im confused and dont know what to do. thanks in advance

Place the device in DFU mode (google it) and restore.

Is anybody else having problems with itunes (10.6.3.25) and ipod touch (5.1.1)?

Lately I've been having a ton of problems with iTunes and my iPod Touch (4th generation). Lots of error messages such as can't connect to itunes store, incompatible application, ipod detected but not identifiable, invalid response received from device, unknown errors [mostly (0xE8000001)], problem with audio configuration, etc. I've done everything I could think of. Uninstalling iTunes (with all the components) then reinstalling with the newest version (10.6.3.25), running diagnostics and such. If it does appear (about 2% of the time) then iTunes freezes and/or it won't sync. I also try to change some info (song title, artist, artwork, etc)(when it DOES come up) and it shows up on itunes but not on my ipod. My ipod appears on my computer but not in iTunes under devices like its supposed to. I've been to all the support threads I can possibly find and NOTHING has helped. I also had the latest version for the ipod touch (5.1.1). And I've never had any issues with iTunes or my iPod touch before. I know I should probably try restoring my ipod but I absolutely do not want to do that unless I have to because i have a lot of music, apps, movies, etc I'm not able to back up. Also, I'm using a Windows 7 computer. Please Please help if you can, I am frustrated because I can't do anything.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

More problems with iTunes 9.1.0.79

Hi,
since I have had my iPhone I have upgraded itunes a couple of times and never had any problems until now.
I upgraded to 9.1.0.79 two days ago and am having all sorts of issues.
Now when itunes starts it takes ages.
When my iphone is connected I get a message saying:-
+itunes cannot sync information with the iphone 'iphone' because syncing has been disabled on this computer+
I click the yes button to enable syncing and then receive an error message:-
+itunes was unable to load provider data from sync services reconnect or try again later+
I then click OK and my phone appears in the devices list.
These error messages happen every time I start itunes, so by me clicking the yes button to enable syncing does absolutely nothing.
My iphone will sync fine just that itunes tends to freeze up and is very slow.
I run a diagnostic from the help menu and without my iphone connected it shows a red dot next to 'No iPhone or iPod found', which is correct but when I have my iphone connected this red dot is now orange, what is the difference in colour?
I have turned of all anti-virus and firewall software but itunes is still the same, very unresponsive, so anti-virus/firewall is not the problem.
I followed to the letter:-
http://support.apple.com/kb/HT1925 and totally uninstalled everything and then reinstalled itunes only to find the same problem persisting.
This is definitely a problem with itune 9.1.0.79 and apple should be addressing it pronto.
Here is the data from the diagnostic run and it shows my iphone as not found even though it is connected, showing in devices and I can sync to it, wierd!!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
To Be Filled By O.E.M. To Be Filled By O.E.M.
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
iTunes Serial Number **************
Current user is an administrator.
The current local date and time is 2010-04-12 20:39:07.
iTunes is not running in safe mode.
Video Display Information
ATI Radeon HD 2600 XT AGP
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
VIA USB Enhanced Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPhone 3GS running firmware version 3.1.3
Serial Number: *********
** iPhone/iPod touch Sync Tests **
Sync tests completed successfully.
I have blanked out serial numbers etc..
Regards..,
K :0(

notice how under diagnostics readout it shows "most recent device not currently connected"
mine does same thing and i have iphone connected when i do it.
my problems also started with this update and i show 4 errors in event viewer which is under adminastrative tools in control panel.
MY problem is super slow backups for a 16gb 3Gs with 12gbs free. a backup used to be done in like 30-45 seconds now takes about 5 minutes and looks as if it stals at a few points when looking at bar at top of itunes.
my iphone shows up in itunes and shows all pages etc. i do everything manually although i do sync apps.
everytime i connect iphone and open itunes i get 4 errors thats show up only in event viewer (but anyone who maintains computers should be aware of all tools available to them to see whats going on in the background) that show up for "BONJOUR" i have posted this here and under bonjour forum. i turned off bonjour services the proper way again thrru adminastrative tools>services double click bonjour and change for "automatic to "disabled". don't do it through msconfig as some would tell you to do if it's a bonjour issue.
but checking out event viewer can give you valuable info so you don't do the apple nonsense wasting hours to clean up their messy installation only to have it do exact same thing again. it's obvoius they have a conflict.... now we can only hope for a resolution ie UPDATE if enough complain by sending them all this.
i don't have a jailbreak phone nor am i rebuilding anything i'll live with it till they fix it as my event viewer log isn't getting filled up with bonjour errors anymore nor do i need all this bloated crap apple sends our way... i do have quicktime pro.

Seemingly Impossible Problems with iTunes

I've never had any problems with iTunes until a few months ago, and I've been unable to use the program since. It all started when I upgraded to iTunes 10, and my computer randomly started to freeze every time I tried to open the program. I thought that I would try to uninstall and reinstall iTunes, but it definitely hasn't worked out the way I'd planned.
The iTunes 10 installations would cause my computer to freeze, so I thought I would try to go back to iTunes 9, which I had no problems with previously. I followed the uninstall instructions on the Apple Support website, started to install iTunes 9, and my computer freezes every time when "registering iTunes automation server". I can't even get the Task Manager to come up when this happens, so I'm forced to turn my computer off and start over. I tried this again, still no luck. I uninstalled everything, turned off my spyware programs, deleted my temp files... everything. I even deleted the program files today, and I still haven't had any luck.
I have a small fortune invested in iTunes, and I'd really like to get it back up and running before Christmas. I have some new CDs I'd love to put on my iPod, and one of my favorite bands is releasing a limited edition digital box set that you can only get on iTunes that I'd really like to have. I've read that Apple doesn't even know how to fix this problem, and I don't really want to spend $29 for a pointless phone call.
Any help would be highly appreciated, thank you in advance!

No such luck
I've tried uninstalling all of the Apple programs on my computer, but the installation still freezes at the same spot.
Thank you for the suggestion though.

Multiple Problems with itunes...PLEASE HELP

i'm crossing posting this to try and get as much help as possible, so i'm sorry if you see this in a bunch of places.....
i posted awhile back and didnt get much help and i'm still having problems with itunes
first of all when i open itunes it attempts to do the gapless playback stuff....if i let it do it....it gets half way through and freezes....but if i stop it before it freezes, i am able to play music BUT not import any songs from cd, ipod, or downloading software....
so, i deleted the library and imported "iTunes Music Library.xml"....then i went into my itunes folder and started dropping the songs into itunes...and i got about 3/4s of my music (about 25 gigs) and it starts to freezes when looking for album covers....if i force quit and reopen the song will be in there...just not the album work....which is fine....but if i have to force quit every time i import a song, its going to get rediculous....i have tried deleting the library and importing the "iTunes Music Library.xml" file about 6 times now, with the same results.....
ALSO...when i connect my ipod to my computer (i have 80 gig 5G) it will freeze while syncing....
i honestly have NO idea what to do....any suggestions would be welcomed...thanks....
-Lisa

modulatetome,
See if these articles help to narrow down the issue:
First: How to recreate your iTunes Library
http://docs.info.apple.com/article.html?artnum=93313
- You stated you had " deleted the library and imported "iTunes Music Library.xml", so verify steps in article are what you've done, or try them again.
Second: How to open an alternate iTunes Library file or create a new one
http://docs.info.apple.com/article.html?artnum=304447
- You can use this to open iTunes with an empty Library, import one CD and test how iTunes works.
Hope this helps,
Generik
Dual 2.3 GHz PowerPC G5 Mac OS X (10.4.8)

Problems with itunes videos playing on NVidia Graphics/SATA controllers FIX

Hi folks just wanted to let you know there is a hotfix for all you folks that have a Vista Computer that has Nvidia Graphics cards GEFORCE series, and Nvidia SATA Drive Controllers.... Go to this website and do al the hoit fixes listed there... http://www.nvidia.com/object/windowsvistahotfixes.html
This will update the firmware for your graphics card and some vista incompatibility issues. Not all of the hotfixes may apply to your system however try downloading all four and it will tell you if it applies to your system or not after you try to install them. After that go to your Control panel and go to device manager and go to your storage card section.. Click on the Nvidia SATA controller device click on the driver section and click on update driver... this will bring up a screen that asks you to have the computer search for the correct driver "click it". It will search the internet for you and download the NEW SATA driver you will have to restart after downloading. THEN go back into the control panel again and make sure the driver is updated to 7/2007 if not reapeat the update driver part. It will then pull the information from your hard drive and the driver will be installed. It takes like 4 seconds to do this... then restart your system and all the problems have been fixed... this works with quicktime in itunes video problems as well as the kodak camera video problems.. I hope this helps it worked great for me..... Good Luck...

I've experienced a similar problem with my mid-2010 MBP freezing when on battery power. I've traced the problem to gfxCardStatus switching the GPU to the Intel HD when there are still dependencies for the NVIDIA 330. I stopped using the application and seems to have solved the problem.
I agree that the problem is prevelant on Lion and didn't occur in Snow Leopard. Your advice to turn off the AGS feature in Energy Saver is a smart one, at least until engineering at Apple resolves this problem, since both gfxCardStatus and AGS are doing the same graphics card switching without reference to actual need of the running apps.

Problem with Itunes making my computer freeze

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