Problem with iTunes multiple users

My wife and I both have an iphone4. Previously we both synced to my itunes under my username on our shared PC.Now I want her to be able to sync to her own itunes account under her own username on our PC. I have downloaded itunes to her account on the PC and then changed the AppleID to her ID so she could download past purchases.
When I logged onto my username on our PC I now get a message saying "This computer is already associated with an AppleID. You can auto download purchases on this computer with just one AppleID every 90 days. You cannot associate this computer with a different AppleID for 81 days".
Originally when I was setting up her iTunes account under username I got a message saying that if I switched account I would not be able to log in again for 90 days. So I went to the Apple store and enquired about this. I was told that was probably just incorrect language used and Apple would know that two separate accounts were running from one PC but with different usernames. Clearly this is not the case.
Obviously this is a problem as it means purchases I am making on my phone, podcasts etc also, are not being transferred to my iTunes account on my computer.
I assume Apple is only recognising this computer, not the fact that we have two separate users.
There are plenty of posts on this site, and other websites, saying it is perfectly possible to run two separate iTunes accounts from one computer, so long as you have separate user accounts on the computer. But it's not working for me.
By the way I have Windows 7 Starter version 6.1.
Does anybody know any fixes for this?
Sorry if this is not clear, I am not technical in any way so I may not have explained this very well.
Any help would be much appreciated. Thank you for your help.

Was your wife logged into the libray at the time you tried to log in? I have had a similar problem and it was because another user was logged into the library when I attempted to. I got the permission denied banner.

Similar Messages

  • What's the problem with having multiple users with the same UID?

    I've got three edit systems connected to the SAN using open directory off our server.
    I want all edit systems to have read/write access to everything created. I don't need to protect anything from any of the systems. With all three systems logged on using the same user, I never have to change permissions.
    The other cool thing about this is that Final Cut Pro will let me know if someone else is modifying a project that I have open with the warning:
    “The project "projectName" has been modified externally. If another user is working on it, saving will overwrite their changes. Do you still want to save?”
    This sounds great, right?
    RED FLAG!!!! Apple gives the warning in this article:
    http://docs.info.apple.com/article.html?artnum=302450
    "You should not allow two users with the same UID to access an Xsan volume at the same time."
    So why is it bad to have two (or more) users with the same UID?
    I can see that in some situations it means that you can't prevent people from read/write privileges. But I don't want to restrict privileges.
    What am I missing? With all of these warnings, it seems like if I do this my edit systems could all explode or something. Please help me understand the potential ramifications of having three users have the same UID.

    Hi Russell,
    1) If you have OD set up and "editor" has UID 1111, then when they log in to any machine that's bound to OD as editor, they will get UID 1111. Therefore, there won't be any of these permission errors. This is typically the recommended approach.
    2) I assume you mean "You'd prefer to not using open directory?" Whatever the case, OD isn't mandatory with Xsan -- it's just that with multiple user accounts, managing them centrally tends to be easier. For 3 or 4 accounts and 3 or 4 machines maybe it's no big deal. If you go larger, it could get a lot more complicated. That said, if you set it up such that each machine has the exact same set of users (as you said, Mary = UID 502, Fred = UID 503, William = UID 504), then you can do what you want. Mary can log in from multiple machines at the same time, and in general you won't have permissions problems. Of course, if you try and read and write the same file from multiple workstations at the same time, you will get file locking issues, which will prohibit somebody from successfully writing the file.
    File locking issues are different from general permissions errors. The former basically says "hey, someone else is editing this file. Therefore I won't let you edit it right now... you can read it if you want though." Permissions means somebody saves it, and Xsan thinks you saved it and own the file, when you really don't.
    Quad-Core PMG5, 4 GB RAM, 7800 GT, 1 TB disk.   Mac OS X (10.4.4)  

  • Have recently had problems with itunes freezing on me so having done various things to rectify it im now going to try to create a new user account but where the heck do you find the start menu ?

    have recently had problems with itunes freezing on me so having done various things to remody it , im now going to try to create a new user account but i cant find where to start things ! ive been told to go to the start menu but where the heck is it ?

    Leigh...
    but cannot do this because I cannot access Mac App Store
    If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
    It's ok to do this even you are already running v10.6.8.
    Plants vs. Zombies, and that is all for additional software on here
    FYI:  Some third party software can cause issues with the App Store >   Mac App Store: Sign in sheet does not appear, or does not accept typed text
    Apple is not responsible for incompatibility isssues with third party software.

  • I'm having a problem with downloading multiple app updates and moving songs between iTunes and my external hard drive.

    I'm having two problems with iTunes, but I'm not sure if they're related issues. First, when I try to click "Download All Updates" for apps, only one update will download and I will get successive error messages for all of the other updates. However, if I click update for each individual app, they download fine. Why am I not able to download all app updates simultaneously now.
    My second issue is that I cannot move songs from iTunes to my external hard drive or vice versa. When I drag the files, the blue plus sign appears, but the file does not appear where I moved it to.
    Both issues have been occuring for about month. Any help would be greatly appreciated.

    While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
    The other issue doesn't ring any bells.
    tt2

  • Multiple Problems with itunes...PLEASE HELP

    i'm crossing posting this to try and get as much help as possible, so i'm sorry if you see this in a bunch of places.....
    i posted awhile back and didnt get much help and i'm still having problems with itunes
    first of all when i open itunes it attempts to do the gapless playback stuff....if i let it do it....it gets half way through and freezes....but if i stop it before it freezes, i am able to play music BUT not import any songs from cd, ipod, or downloading software....
    so, i deleted the library and imported "iTunes Music Library.xml"....then i went into my itunes folder and started dropping the songs into itunes...and i got about 3/4s of my music (about 25 gigs) and it starts to freezes when looking for album covers....if i force quit and reopen the song will be in there...just not the album work....which is fine....but if i have to force quit every time i import a song, its going to get rediculous....i have tried deleting the library and importing the "iTunes Music Library.xml" file about 6 times now, with the same results.....
    ALSO...when i connect my ipod to my computer (i have 80 gig 5G) it will freeze while syncing....
    i honestly have NO idea what to do....any suggestions would be welcomed...thanks....
    -Lisa

    modulatetome,
    See if these articles help to narrow down the issue:
    First: How to recreate your iTunes Library
    http://docs.info.apple.com/article.html?artnum=93313
    - You stated you had " deleted the library and imported "iTunes Music Library.xml", so verify steps in article are what you've done, or try them again.
    Second: How to open an alternate iTunes Library file or create a new one
    http://docs.info.apple.com/article.html?artnum=304447
    - You can use this to open iTunes with an empty Library, import one CD and test how iTunes works.
    Hope this helps,
    Generik
    Dual 2.3 GHz PowerPC G5   Mac OS X (10.4.8)  

  • Is anybody else having problems with itunes (10.6.3.25) and ipod touch (5.1.1)?

    Lately I've been having a ton of problems with iTunes and my iPod Touch (4th generation). Lots of error messages such as can't connect to itunes store, incompatible application, ipod detected but not identifiable, invalid response received from device, unknown errors [mostly (0xE8000001)], problem with audio configuration, etc. I've done everything I could think of. Uninstalling iTunes (with all the components) then reinstalling with the newest version (10.6.3.25), running diagnostics and such. If it does appear (about 2% of the time) then iTunes freezes and/or it won't sync. I also try to change some info (song title, artist, artwork, etc)(when it DOES come up) and it shows up on itunes but not on my ipod. My ipod appears on my computer but not in iTunes under devices like its supposed to. I've been to all the support threads I can possibly find and NOTHING has helped. I also had the latest version for the ipod touch (5.1.1). And I've never had any issues with iTunes or my iPod touch before. I know I should probably try restoring my ipod but I absolutely do not want to do that unless I have to because i have a lot of music, apps, movies, etc I'm not able to back up. Also, I'm using a Windows 7 computer. Please Please help if you can, I am frustrated because I can't do anything.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    You could also try working through
    TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    tt2

  • I am experiencing two problems with iTunes on my iPhone 5s.

    I am experiencing two problems with iTunes on my iPhone 5s.
    Issue 1: iTunes Match
    Some song playback is merging songs. I select “Song A” to be played and midway through the song it begins playing “Song B” however when I look at my phone it indicates that “Song A” is still playing even though the actual music is not “Song A”. I searched the Apple Support Community as well as the internet and this seems to be an ongoing issue back to 2012 that has not been resolved. All of the “fixes” that are provided do not work. For example, update/sync iTunes Match, delete the song from your iPhone and re-download from the cloud or delete the song from your iTunes including the iCloud and re-download. None of which worked. I even tried to complete erase the song from my computer hard drive and restarted my computer and then re-downloaded the song and it was still not working.
    Issue 2: iTunes Preview Track
    I am unable to preview any music on iTunes through the iTunes app on my phone. I have signed out of my user ID and restarted my phone and then logged back in and it did not fix the problem. My iTunes Match and iTunes radio are allowing me to play music. My software is up-to-date.

    Same problem here, Im running the latest version of iOS 7 on my iphone 5S (ipod 5S) bricked lol. It was working fine and then a mates baby grabbed my phone and dropped it (not very high) then it went off so i turned it on and BAM i got the grey backround with the apple logo on it so, I waited, Then it went to BSOD and got stuck in that loop, I then done a manual reset I was able to turn it off thats all. I tried restore in recovery mode with the latest itunes it come up with Unknown Error, error code (14) (something to do with unreconizable USB) tried many diffrent USB ports but sadly nothing, I then tried DFU mode with itunes still not working. Im really stuck on this one I need some assitance PLEASE! HELP!
    No aftermarket apps on iphone 5s
    Latest iOS 7 on iphone 5s
    Latest itunes 11.1.5.5
    Running Windows 7 (good comp)

  • I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi

    I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi

    Plawexki wrote:
    ...  do you know if the contacts, photos, messages etc will be wiped?
    Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
    SYNCING with iTunes
    See here  >  http://support.apple.com/kb/HT1386
    From Here  >  http://www.apple.com/support/iphone/syncing/
    You may find this information of interest...
    Have a read here...
    https://discussions.apple.com/message/18409815?ac_cid=ha
    And See Here...
    How to Use Multiple iDevices with One Computer

  • More problems with iTunes 9.1.0.79

    Hi,
    since I have had my iPhone I have upgraded itunes a couple of times and never had any problems until now.
    I upgraded to 9.1.0.79 two days ago and am having all sorts of issues.
    Now when itunes starts it takes ages.
    When my iphone is connected I get a message saying:-
    +itunes cannot sync information with the iphone 'iphone' because syncing has been disabled on this computer+
    I click the yes button to enable syncing and then receive an error message:-
    +itunes was unable to load provider data from sync services reconnect or try again later+
    I then click OK and my phone appears in the devices list.
    These error messages happen every time I start itunes, so by me clicking the yes button to enable syncing does absolutely nothing.
    My iphone will sync fine just that itunes tends to freeze up and is very slow.
    I run a diagnostic from the help menu and without my iphone connected it shows a red dot next to 'No iPhone or iPod found', which is correct but when I have my iphone connected this red dot is now orange, what is the difference in colour?
    I have turned of all anti-virus and firewall software but itunes is still the same, very unresponsive, so anti-virus/firewall is not the problem.
    I followed to the letter:-
    http://support.apple.com/kb/HT1925 and totally uninstalled everything and then reinstalled itunes only to find the same problem persisting.
    This is definitely a problem with itune 9.1.0.79 and apple should be addressing it pronto.
    Here is the data from the diagnostic run and it shows my iphone as not found even though it is connected, showing in devices and I can sync to it, wierd!!
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    To Be Filled By O.E.M. To Be Filled By O.E.M.
    iTunes 9.1.0.79
    QuickTime 7.6.6
    FairPlay 1.7.16
    Apple Application Support 1.2.1
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.0.0.102
    Apple Mobile Device Driver 1.46.0.0
    Bonjour 2.0.0.34 (214.3)
    iTunes Serial Number **************
    Current user is an administrator.
    The current local date and time is 2010-04-12 20:39:07.
    iTunes is not running in safe mode.
    Video Display Information
    ATI Radeon HD 2600 XT AGP
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.1.0.79 is currently running.
    iTunesHelper 9.1.0.79 is currently running.
    Apple Mobile Device service 3.0.0.0 is currently running.
    Universal Serial Bus Controllers:
    VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
    VIA USB Enhanced Host Controller. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Most Recent Device Not Currently Connected:
    iPhone 3GS running firmware version 3.1.3
    Serial Number: *********
    ** iPhone/iPod touch Sync Tests **
    Sync tests completed successfully.
    I have blanked out serial numbers etc..
    Regards..,
    K :0(

    notice how under diagnostics readout it shows "most recent device not currently connected"
    mine does same thing and i have iphone connected when i do it.
    my problems also started with this update and i show 4 errors in event viewer which is under adminastrative tools in control panel.
    MY problem is super slow backups for a 16gb 3Gs with 12gbs free. a backup used to be done in like 30-45 seconds now takes about 5 minutes and looks as if it stals at a few points when looking at bar at top of itunes.
    my iphone shows up in itunes and shows all pages etc. i do everything manually although i do sync apps.
    everytime i connect iphone and open itunes i get 4 errors thats show up only in event viewer (but anyone who maintains computers should be aware of all tools available to them to see whats going on in the background) that show up for "BONJOUR" i have posted this here and under bonjour forum. i turned off bonjour services the proper way again thrru adminastrative tools>services double click bonjour and change for "automatic to "disabled". don't do it through msconfig as some would tell you to do if it's a bonjour issue.
    but checking out event viewer can give you valuable info so you don't do the apple nonsense wasting hours to clean up their messy installation only to have it do exact same thing again. it's obvoius they have a conflict.... now we can only hope for a resolution ie UPDATE if enough complain by sending them all this.
    i don't have a jailbreak phone nor am i rebuilding anything i'll live with it till they fix it as my event viewer log isn't getting filled up with bonjour errors anymore nor do i need all this bloated crap apple sends our way... i do have quicktime pro.

  • Hi i am having a problem with itunes on this computer so i had to remove it and tryed to download it again and now every time the computer comes on i get a notification which says "the program cant start because MSVCR80.dll is missing from your computer

    hi i am having a problem with itunes on this computer every time the computer comes on i get a notification which says"the program cant start because MSVCR80.dll is missing from your computer,try reinstalling the program to fix this problem" but when i click on ok it just keeps popping up 4-5 time and then gone.and i cant dopwnload the itunes again.help

    You need to work through the user tip: https://discussions.apple.com/docs/DOC-6562

  • Having a problem with itunes. Just downloaded the lastest itunes update. However, it won't open because it keeps trying to download to a driver (k:) which I don't have. Since my phone iOS is updated and can't connect to itunes anymore. How do I fix this?

    Having a problem with itunes update. Download wants to update to a driver (k:) which my computer doesn't have. As a result the download does not go through.

    Try the following user tip:
    "Invalid drive X:\" install errors

  • TS1424 Is there a problem with iTunes Store

    Is there a problem with iTunes Store

    There are many iTunes Stores around the world running on multiple servers, so one may be having difficulties where all the others may still work. It will help if you'll tell us what country you're in and exactly what problem you're experiencing. Then any replies you get will be more likely to be applicable to your situation.
    Regards.

  • Problem with iTunes Match and the song "This will be (an everlasting love)" from Natalie Cole

    Hello,
    I'd like to report a problem with iTunes Match and Natalie Cole's song "This will be (an everlasting love)".
    When I stream it or download it on another device I don't get Natalie Cole's song but another one from Maxine Nightingale (Right back where we started from).
    Please tell me if you have the same problem or how I can report this problem to apple.
    Thank you.

    Hi,
    This is a user to user forum - not Apple. Contact them http://www.apple.com/support/itunes/contact/
    Alternatively if the song was purchased from iTunes, you may be able to report the problem by signing into you iTunes account on your computer. Report an problem with an item you bought from the iTunes Store, App Store, Mac App Store, or iBooks Store
    JIm

  • Does anyone have problems with iTunes movie rentals freezing in the middle of the movie?

    Does anyone have problems with iTunes movie rentals freezing in the middle of the movie, requiring a force quit, which causes your rental to disappear? This has happened multiple times to me recently. Last time Apple didn't refund my money after reporting the problem. I have been using iTunes for many years but am about to give up.

    Correction: I was refunded for the previous movie freeze.

  • Serious problems with iTunes

    Hello,
    I updated my iTunes yesterday and my music library disappeared completely. I tried to use the back up of the library made previously and it didnt work. I then added my whole music folder to iTunes successfully except that there was around 30 of each playlist (90s music etc). This caused iTunes to run very slowly and as they wouldnt delete i had to go through and delete my library very slowly as to not make iTunes crash. I then sucessfully uninstalled iTunes and got rid of all the library back ups which may have been the cause of the mutliple playlist.
    On re instalatiuon of iTunes the multiple playlists had gone and the scroll bars had gone black. I added my My Music folder and to my horror the music didnt play anymore. I have been through all the help sections for this problem and nothing seems to work. iTunes at the moment is very unstable and crashes very often. Could this be a quicktime problem? I would very much appreciate some help.
    Thankyou!
    C Vallender

    This is the iTunes Music store forum, since you are having a problem with iTunes you need to post in the "using iTunes forum." Posting in the wrong forum usually delays a response to your issue.

Maybe you are looking for