Problem with journal Periods Review Button

Hi All,
Go to Journals Post Form -->
Find Journal Batches -->
enter Period -->
click on Find -->
Select Any period -->
---> Click on "Review Batch" Button
I am expecting a window/form (I am not sure but some thing should come) at tis time. But, Nothing is shown/different on the screen. Before raising an SR, do I have to check for anything?
Or can I raise an SR with Oracle?
Oracle apps Version R12 - 12.0.4

Hi;
Please check below notes which could be helpful on your issue:
In GLXJEPST The Button "Review Batch" Returns Error FRM-40815 [ID 309634.1]
Why is the Approve Batch button disabled in the Enter Journals Form when Reviewing a Journal From the Notifications Screen? [ID 270422.1]
If its not help i suggest enable trace:
How to enable and retrieve debug log messages [ID 433199.1]
Running a Trace on a Form [ID 148143.1]
Running a Trace on a Process [ID 148145.1]
FAQ: Common Tracing Techniques within the Oracle Applications 11i/R12 [ID 296559.1]
Regard
Helios

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