Problem with license file

Hi I have an issue. My company uses SAP Business One and purchased 40 licenses. Because of the high cost, the company made a decision not to purchase a maintenance contract. At one of our sites one of our servers with 12 licenses, which is also the domain controller, crashed and the domain had to be rebuilt, resulting in a change to the hardware key. As a result users cannot log on to SBO because the license server is requesting a new license file. Although we were given an S-Number, whenever we attempt to access the customer portal to download a new license file, we receive a message that the user is not authorized because we do not have a maintenance contract. When we contacted the partner, it was confirmed that we must have a maintenance contract to download a new license file. We were also informed that we would have to pay retroactive for each year that we did not pay for a maintenance contract and it would better to purchase new licenses. Since then everyone at SAP we have contacted has been reluctant to assist us. Our accounting has come to a grinding halt for a week now.
Is this correct. If it is then this is ridiculous. We have researched and It would be more cost effective to purchase a total new accounting suite than to pay retroactive on maintenance contracts to SAP which is supposed to be optional . We did purchase our licenses which are still valid from SAP and not from another company. I can understand being denied any patches or upgrades in the absence of a maintenance contract or even paying for a support ticket to obtain a new license file, but not denial of access to our license which has already been paid for. (sounds like a legal issue). Your feedback in getting this issue promptly resolved will be greatly appreciated.

Hi Folks, I have the same problem. When I try to request the license key I get an error message saying that I dont have authorization. I found the message that may explain this:
4. Frequently asked questions about super-administrators
1. How to proceed if you do not have full authorization as a super-administrator?
In some cases, super-administrators listed under My Profile u2192 Display my Superadministrators do not not have full authorization. This happens if the super-administrator is created before the first installation is assigned to the user´s customer number. You can check if you have full authorization via My Profile u2192 Display my authorizations and compare it with the list of all availalbe authorizations (quick link /user-admin u2192 Documentation u2192 1.3 Available authorizations). In case you do not have full authorization, create a message (quick link /message) with component XX-SER-SAPSMP-USR and request the assignment of the missing authorizations.
Also, I can't send a message as I don't have authorization.
So, I have 2 problems - I need to get the license key and I need to get full authorization. Is there some way that I can contact SAP directly to request that I get a license key. I'm totally stuck unless I get this resolved. I appreciate your expert help.
Kind regards
Tom

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problem: m_gpairs is null
problem: m_gpairs is null
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problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
Bad license file
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Unable to start WebLogic Server !!
Empty license file
$$$$$$$$$$$$$$$$ License Exception $$$$$$$$$$$$$$$$
C:\bea\wlserver6.1_beta>goto finish
C:\bea\wlserver6.1_beta>cd config\mydomain
C:\bea\wlserver6.1_beta\config\mydomain>ENDLOCAL

Hi Suresh,
You might want to post this onto the
weblogic.developer.interest.61beta.general newsgroup. The XML developers who
monitor this group don't know much about the license processor.
Regards,
-Todd
Suresh Kumar <[email protected]> wrote in message
news:3b4492da$[email protected]..
i have upgraded to wl6.1 ( actually i still have wl6.0 running underc:\bea
as well)... but having problems starting up the server..
its complaining about there beinf an empty license file.. when i knowthere
is a license file.. and i hhhave correctly run the UpdateLicense.cmd filetp
upgrade it with details from the license_new.bea file.
Here is the message when i run the server..
C:\bea\wlserver6.1_beta>"C:\bea\jdk131\bin\java" -hotspot -ms64m -mx64m -cla
sspath .;.\lib\weblogic_sp.jar;.\lib\weblogi
c.jar -Dweblogic.Domain=mydomain -Dweblogic.Name=myserver
"-Dbea.home=C:\bea" "-Djava.security.policy==C:\bea\wlserver6.
1_beta/lib/weblogic.policy" -Dweblogic.management.password=weblogic.Server
<05-Jul-01 17:05:30 BST> <Info> <Security> <Getting boot password from
user.>
Enter password to boot WebLogic server:
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problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
problem: m_gpairs is null
Bad license file
$$$$$$$$$$$$$$$$ License Exception $$$$$$$$$$$$$$$$
Unable to start WebLogic Server !!
Empty license file
$$$$$$$$$$$$$$$$ License Exception $$$$$$$$$$$$$$$$
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Problem with license in SAP_NetWeaver701SR1_2008 TRial

Hi there my friends,
can someone help me here....i installed this trial in my virtual machine, but now i'm having problems with licensing it. I have requested license like it say's in the instalation, but i still can't login with BCUSER, only with SAP*...here are some screenshot's of the SLICENSE transaction.
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[Image - New Licenses|http://i3.photobucket.com/albums/y51/rjmonteiro/SAP/NewLicenses.jpg]
[Image - Old Licenses|http://i3.photobucket.com/albums/y51/rjmonteiro/SAP/OldLicenses.jpg]
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[Image - Logon Error|http://i3.photobucket.com/albums/y51/rjmonteiro/SAP/LogonImpossible.jpg]
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Hi Key,
I have found a business objects Note 1198801.
Please have a look to it.
We can find Business objects Note/KBase from here
[https://www.sdn.sap.com/irj/sdn/advancedsearch?cat=sdn_ossnotes&query=&adv=true#]
For your reference have a look to content of that Note:-
1198801 - Error: "Crystal Reports: Application Error - Couldn't load the keydecoder.dll" when attempting to start Crystal Reports XI
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"Microsoft Office has encountered a problem with licensing and will need to close. If this problem persists, uninstall and reinstall your product."

Hi Guys!I am not it pro. but i need your HELP.Pls my microsoft Word and Excel starter were working fine, but after playing with my laptop, downloading , removing smth , i cannot open them proper anymore, cos this message comes up:
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I faced similar challenge. Re-installation did not solve the problem due to unsuccessful un-installation of ‘Microsoft Click to run 2010’. The following steps worked for me. Please use your discretion to try and see if it works for you too..
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Oracle forms builder 6i.
Oracle 9i.

Vijetha wrote:
I also want to know what is the use of win_api_environment.read_registry('HKEY_LOCAL_MACHINE\system\currentcontrolset\control\computername\computername','computername') ??
What does it do??
If i comment the following line , will it be a problem??
:global.user_id := substr(win_api_environment.read_registry('HKEY_LOCAL_MACHINE\system\currentcontrolset\control\computername\computername','computername'),1,10);
Because i commented the above line & compiled, so it is not giving any error now.
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Hi,
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That's not a good error to see. It indicates something is very wrong. Pulled out of an old programming header file:
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= Send your drive to a data recovery service and hope they can extract more than you can.
Of course, none of this is necessary if you have a backup of the contents of that hard drive. (If you don't, this is your learning experience. Once bitten, twice shy, so they say.) Also, regardless of the outcome, once you've got your data or have decided it's gone, you're going to want to wipe that drive completely clean. Reformat the drive with Disk Utility, then when it's done, select the drive in Disk Utility and hit command-i. (Don't select the new volume you just created on that drive, select the drive itself. Mine looks like "232.9 GB Hitachi ..." with the volume name indented underneath.) Look for an item that says S.M.A.R.T. Status, and if it doesn't say Verified, you might as well throw out the drive. Don't trust any more data to it.
If all appears safe, you can start moving data back onto it. But, as always, make sure you have a backup of everything!

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