Problem with Live Chat

I choose "Live Chat" from the Contact Us page, then I choose Prepaid Services (my topic), and it tells me there are agents available, but I am lost. If I click where it tells me there are agents available, I go nowhere. Any suggestions?

Lorimorgan633- I apologize in advance for any inconvenience. I will submit feedback for the issue you are having when attempting to contact our chat service. You can also contact our Pre Pay team at 1-888-294-6804. Have a great weekend. EmmaM_VZW Follow us on Twitter @VZWSupport

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Problems with Java Chat

Hi
We are having problems with JAVA chat on a macbook air with mountain lion and java 7 v9
have tried everything already suggested to roll back jave to 6 but this also does not work
issue is that when hit the enter button nothing happens, smilies are not working,
can anyone suggest a fix
thanks

Have you tried the update 10 release - http://java.com/en/download/index.jsp ?
I don't know that it will solve your problem or not, but it's worth a try.
Clinton

I have an iMac os x 10.4.11 but I am having problems with Flash Chat. About 3 weeks ago, I can no longer type in messages and send them in any Flash Chat situations. I have uninstalled and re-installed Flash Player 6 times but still have the problem.

I have an iMac os x 10.4.11 but I am having problems with Flash Chat. About 3 weeks ago, I can no longer type in messages and send them in any Flash Chat situations. I have uninstalled and re-installed Flash Player 6 times but still have the problem.

I have an iMac os x 10.4.11 but I am having problems with Flash Chat. About 3 weeks ago, I can no longer type in messages and send them in any Flash Chat situations. I have uninstalled and re-installed Flash Player 6 times but still have the problem.

Motorola SB5101E - problem with video chat

Hi. I have cable modem Motorola SB5101E and connect to net be cable TV .
All is normal , functional, audio, text, etc. but I have problem with video chat be iChat. (3,1) According info from Motorola support is this cable modem without firewall and without any ports, cable TV provider was inform me, so in his server is none block none ports for me, therefore I have maybe any problem in me computer. But Where ? Can you help me anyone ? Thank you in advance and have a nice day.

Hi Jirka:
Do you have your firewall active on your mac? (System preferences>Sharing>Firewall) If the firewall is on, you need to open some ports.
Report back and give us more details on your set up to troubleshoot your issue.

Still the same problem with Live update 2

I still have the same problem with Live update 2.
I've downloaded newer Bios update but it's 13 MB... it's obvious that I can not have
in floppy disk and I'm a little bit uncomfortable of updating bios from CD-rom .
But what else can I do, besides updating Bios to get out of this Live update from start-up.
Should I clear CMOS?

13mb are you really sure ?
go here instead.
http://www.msi.com.tw/program/support/bios/bos/spt_bos_detail.php?UID=436&kind=1
the download file is around 300kb.
make sure you get the right file.
you did not specify if you got L or ILRS.
also dont use live update.
get drivers from http://www.nvidia.com instead.

Problem with Live View being slow

Since the latest update it now takes up to 20 seconds for the live view to appear in Dreamweaver. Is this usual - anyone else having this problem, How can I solve it? it's like working in mud!

It may just be a temporary issue on their server. That's one of the main problems with referencing files you don't own, you are at the mercy of the owner's server status.
If you can, I would suggest getting a copy of the font files you are using and keeping them on your own server to reference instead, it may cost you extra, but it's worth it.
To be honest, I've never used Typekit and don't even know if that's possible, but I've had similar issues with Google Fonts in the past and will download fonts to be stored on my own systems now whenever it's critical that they are available whenever the website is (doesn't happen often, but).
You just need both a .ttf and .otf version of the font to ensure it works when using the @font-face css rule. Converting a .ttf to .otf is pretty simple and can be done in a lot of places online. You would need to check with Typekit's user agreements to see if that's possible, but Google's are all open source and can be modified however you see fit.

Problem with Live Office Web Services

Hi@all,
we have a problem with the Live Office connection options.
The Webservice URL entry has an error: "Verion conflict: Your Live office client needs a newer version of Business Objects Web Services".
I have installed the newest SP (SP3) for XI 3.1 for my Live Office Client and for the BO client tools but it do not work. Has anybody an idea?
Thanks.
Thomas

Any solution for this? We have the same issue.
Got resolved by recreating the webi document from scratch and the live connections.
But this issue really scares me as I have did not see any reason for this to happen and it is very inconsistant.
Anil

Problem with Live Trace?

Hi,
I'm having some trouble with Live Trace which I've never encountered before. It could just be my inexperience with Ilustrator, but every time I click Live Trace, the image turns all black. I've tried different presets, and this doesn't change anything. The image I've imported is a Photoshop file so it should work, and has worked before.
Anybody had this before? Any suggestions?
Kind Regards,
Jack

I'm working through a Classroom in a book in CS4 Illustrator, so the image shouldn't be a problem as its specific for that exercise. The image is a PSD of a snowboarder so unable to upload to the thread.
Tracing Options: Preset: Default, Mode: Black & White, Threshold: 128, Trace Settings: Fills (though Strokes and Fills or just stokes on preview mode still keep the image black). View: Raster: No Image, Vector: Tracing Result, Path Fitting: 2px, Blur: 0px, Resample: 200px, Corner Angle 20, Minimum Area: 10px.
Jack

Problems with live application & FMLE 3

If we try to restrict access by editing the
allowedHTMLdomains.txt and allowedSWFdomains.txt files, FMLE
returns the following error when we click on 'Connect':
Problem with primary server
Failure to connect to primary server. Please verify that your
URL and application name are valid and that your Internet
connection is working and retry.
As soon as we switch allowedHTMLdomains.txt and
allowedSWFdomains.txt back to wildcard (*), everything works fine
and no errors.
FME 2.5 worked just fine, this error occurs with FMLE 3 only.
Any ideas?

Hi
Adobe Membership ID is [email protected]
problem with primary server
My name is Robin. I became new member with Adobe and i have download Adobe Flash Live media player 3.2
We wants to video stream from our computer to website livestream.
This URL:rtmp://localhost/live
does not working to run on other computer.What should i do to run live programme through Adobe Flash Media live.please advise us . Please reply.
Thank you
Robin

Messages Beta and problems with Bonjour Chat

Let me start with that I totally understand Messages is in beta but I'm hoping someone will have a suggestion.
In our office we use Bonjour chat extensively for inner-office chat and file sharing. Most of our workstations are still on Snow Leopard few on Leopard and one is on Lion running iChat 6 and 2 MacBooks Pros have the Messages Beta on Lion. The ones with Messages are having sporadic issues with receiving new chat messages. When it does not work, the sender gets the error "The instant messaging connection failed. The other person's computer may be unreachable." This is from iChat to Messages, or Messages to Messages. (Please note, things like iMessage and Google Talk are working fine for these Lion/Messages Beta systems, the issue is isolated to Bonjour chat.)
Now if the person with Messages starts the Bonjour chat to person with iChat it will work fine and then a back and forth chat session will work fine. Message to Message is pretty much broke.
Occasionally I get a firewall access dialogue for "imagent" wanting Firewall access and I always click Allow, but seems to do little help. If I disable the OSX Firewall completely (through the GUI) on any system with Messages and the problem will resolve itself.
As another troubleshoot I tried leaving the Firewall on, Messages on but logged off of Bonjour and have Adium on and logged in into Bonjour and everything works great.
So I can narrow down the issue to Messages, with Bonjour chat and the Firewall. It seems to me Message isn't telling Bonjour to open the right ports.
Any suggestions anyone can give will be greatly appreciated. Thanks so much!

HI,
Can you double the chances of the engineers seeing this by also reporting your findings here
http://www.apple.com/feedback/ichat.html
Messages is in fact iChat+ and Messages is identified as version 6.1
The drop downs for iChat version and OS version have been out of step most of the time since iChat 4 was the main version. Just type the info on Versions in the free text area.
The fact that this Bonjour file Sharing seems to not be on an expected port is a bit concerning.
The original set of Ports are listed here or rather the set for iChat 3 and upwards
At note 2 at the bottom it lists the "Local" ports
Port 5353 is the everyday Bonjour port used by the Finder to find other Bonjour computers or devices.
This leaves port 5197 and 5298 for Texting and File transfers
If it follows the AIM model, the UDP 5298 would seem to be the most likely port File transfers are supposed to be on.
(It is known that A/V chats use the same port whichever Buddy List starts them - 5678 for invites then 16402 for everything else in iChat 4 and above)
Is IMAgent listed in the Firewall ?
(Messages should also be allowed.)
The other thing about the error message is that the port also seems to want to change as part of the process.
9:30 PM Saturday; May 5, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Has apple discontined with live chat for help ?

I used to be able to go online and chat to someone in live chat . has this been discontinued or is it that i just can't find it ?
Thank's

You cannot contact Apple support by e-mail or via chat.
You have to contact AppleCare by telephone.
If there is an Apple store nearby, visit the genius bar.

Solution to "Error 8" and "Cancelled Invitation" Problems with video chats

We spent nearly five hours trying to video chat two Macs, one a 15" MacBook Pro using 10.5.6 across an Airport Extreme and cable modem. The other a 15" DualCore using 10.4.11 across an Airport Extreme and DSL. One runs iChat 4.0.7, the other iChat 3.x. After an invitation to video chat, we'd get three flashes of the other persons avatar, then a slow fade. The invitation would change to "canceled," and the originating party would see an Error -8 in the Connection Doctor.
I was unable to enter my Buddy in my Buddy List. His name would flash three times and then fade away.
At all times we could text chat, but no audio and no video.
We checked firewalls, ports (we changed to 443), privacy blocks; did restarts and resets. Nothing worked.
…until I deleted my AIM account (actually a .Mac account, but no difference)and then re-entered it. Upon re-entering, all of my information returned and we established the connection on the first try.
Perfect.

Hi,
Also
http://discussions.apple.com/thread.jspa?messageID=2901979#2901979
And http://www.ralphjohnsuk.dsl.pipex.com/page16a.html
In fact Error 8 is anything do do with your ports in the Mac firewall if On, modem, Router, interactions between the two if both devices do DHCP and NAT based thing like Port Forwarding and possibly the ISP blocking port 5060 for SIP/VoIP phone services.
Certain modems like the Thomson-Alcatel Speedtouch range have SIP bound to port 5060. If it has Version 4 firmware it can be Unbound fully, using Terminal, but later Version 5 an 6 firmware can not be fully Unbound.
Effectively error 8 has to be fixed on a Set up basis once you have pinned down where the problem is.
I have hesitated trying to write a FAQ for this as it is so wide in the possibles.
9:11 PM Friday; July 20, 2007

Got a problem with my Chatting-Room program, please help me if you can.

There is one bug in the code (should be just one), but I couldn't find it, I even recoded the whole thing, after I recoded the code, the same problem seems still there. I just can't find where the problem is. So I hope someone here can help me, thank you very much.
First, I made a Server and a Client. Server has 5 classes, and Client has 2 classes. My intention is that all the clients(running on other computers) will connect to the server (which is my laptop), and then they can communicate with each other. For example, if person A typed "Hello", person B and person C's computers will receive this message and display it.
The problem is that several clients can connect to the server (My laptop), but if one person type something, other people won't receive the message, it's blank on their screens. Maybe there is a problem when server receiving the message. So this is the problem I want to solve.
I have the code down there, here is a brife description what each class mainly does.
First class of Server is for connecting client, this class is named Server. Everytime a client is connected, the Server class calls the second class to store the client's information (which is its IP address), the second class is named People.
Third class is named Receiver, it is for receiving the massage from any one of the clients, then stores the message to a static field variable in Fourth class, fourth class is named Saying.
Fifth class of Server is named Sender, it is for sending the massage to the client, that message is the one that stored in Saying.
The First class of client is named Client, it prints any message that the server send to it.
The Second class of client is named SendFromClient, it wait for user to type something, and then send the message to the server, so server's Receiver class hopefully will get it and store it to the field variable in the Saying class.
Here is all the codes:
Server Class:
import java.net.*;
import java.io.*;
import java.util.*;
public class Server
     public static void main(String[] args)
          /*port number*/
          final int port = 41333;
          /*welcome messages:*/
          System.out.println("This is FriendlyJ 1.0 running");
          System.out.println("Listening on ports 41333");
          try
               /*Clear the ArrayList*/
               People clear = new People();
               clear.IPs.clear();
               /*Create a server socket that will accept any connection on this port*/
               ServerSocket ss = new ServerSocket(port);
               /*keep getting clients*/
               while(true)
                    /*connect with one client at a time*/
                    Socket s = ss.accept();
                    PrintWriter out = new PrintWriter(s.getOutputStream(),true);
                    Scanner in = new Scanner(s.getInputStream());
                    /*indicate one establish of connection*/
                    System.out.println("One connection estabolished!");
                    /*two classes, one foe receiving, one for sending*/
                    Receiver receive = new Receiver(in);
                    Thread ty = new Thread(receive);
                    Sender send = new Sender(out, s);
                    Thread yt = new Thread(send);
                    ty.start();
                    yt.start();
                    /*add IP to ArrayList*/
                    clear.storing(s.getInetAddress().toString());
                    out.println("There are " + clear.IPs.size() + " people online;");
                    System.out.println("Connected to " + s.getInetAddress().toString());
          catch (Exception e)
               System.out.println("System exception");
}People Class:
import java.util.*;
public class People
     ArrayList<String> IPs = new ArrayList<String>();
     /*A method for storing IPs*/
     public void storing(String IP)
          IPs.add(IP);
}Receiver Class:
import java.util.*;
public class Receiver implements Runnable
     final private Scanner in;
     /*Constructor to get the scanner*/
     public Receiver(Scanner abc)
          in = abc;
     public void run()
          Saying say = new Saying();
          try
               while(true)
                    /*waiting for input from client, then give it to Saying*/
                    say.setSaying(in.nextLine());
          catch (Exception e)
               e.printStackTrace();
}Saying Class:
public class Saying
     static String saying = "";
     public void setSaying(String a)
          saying = a;
     public String getSaying()
          return saying;
     public void resetSaying()
          saying = "";
     public int getlength()
          return saying.length();
}Sender Class:
import java.io.*;
import java.net.*;
public class Sender implements Runnable
     final private PrintWriter out;
     final private Socket s;
     public Sender(PrintWriter abcd, Socket abcde)
          out = abcd;
          s = abcde;
     public void run()
          out.println("Feel free to chat.");
          int count;
          Saying says = new Saying();
          try
          while(!s.isClosed())
               count = says.getlength();
               if(count>0)
                    out.println(says.getSaying());
                    says.resetSaying();
          /*disconnect with the client*/
          s.close();
          System.out.println("Connection with " + s.getInetAddress().toString() + " is closed.");
          catch (IOException e)
               System.out.println("Network error!");
}Client Class:
import java.util.*;
import java.net.*;
import java.io.*;
public class Client
     public static void main(String[] args)
          Socket sc;
          System.out.println("Welcome to FriendlyJ IM program");
          System.out.println("Connecting to the server...");
          int port = 41333;
          /*A variable for storing IP address of Server*/
          InetAddress ip;
          try
               ip = InetAddress.getByName("192.168.1.68");
               sc = new Socket(ip, port);
               System.out.println("Connected with Server");
               Scanner in = new Scanner(sc.getInputStream());
               PrintWriter out = new PrintWriter(sc.getOutputStream());
               /*a thread for sending message to the server*/
               sendFromClient sendin = new sendFromClient(out);
               Thread sending = new Thread(sendin);
               sending.start();
               /*display welcome message*/
               System.out.println(in.nextLine());
               /*displaying how many people are online now*/
               System.out.println(in.nextLine());
               while(true)
                    /*print out the message sent by the server*/
                    System.out.println(in.nextLine());
          catch(UnknownHostException e)
               System.out.println("Couldn't find the host!");
          catch(IOException e)
               System.out.println("Network error!");
          catch (Exception e)
               e.printStackTrace();
}SendFromClient Class:
import java.io.*;
import java.util.*;
public class sendFromClient implements Runnable
     private PrintWriter send;
     public sendFromClient(PrintWriter sendto)
          send = sendto;
     public void run()
          Scanner sc = new Scanner(System.in);
          while(true)
               /*get a message, then send to the server*/
               send.println(sc.nextLine());
That's all, thank you for helping!
Edited by: stdioJ on Oct 31, 2007 3:58 PM

Hi pgeuens ,
I tried it ...but it didn't work for me.
I changed my .jsp like this
<%@ page language="java" %>
<%@ taglib uri="/tags/struts-html" prefix="html"%>
<html:form action="Registration.do">
UserName:<html:text property="username"/><br>
enter password:<htnl:password property="password1"/><br>
re-enter password:<html:password property="password2"/><br>
<html:submit value="Register"/>
</html:form>And i changed that web.xml like..
<taglib>
    <taglib-uri>/tags/struts-html</taglib-uri>
    <taglib-location>/WEB-INF/struts-html.tld</taglib-location>
</taglib>Now I am getting an error like ......."File "/WEB-INF/struts-html.tld"not found.
Hi Ashish
I didn't find struts-form.tld in WEB-INF folder.But all the remaining file all there.
Again I downloaded that struts1.2.9 ...in that also i couldn't find struts-form.tld file(except this remaining are there).
Please tell me, if there any other ways....
Thanks,
kona.

Flickering problem with live viewing with IMAQ Image Display

Hi everyone,
I am trying to write a program to do live imaging with Andor camera. I am using some examples from Andor. The images are acquired in sequence and send into IMAQ Image Display and also Intensity Graph. There is minimal flickering issue in the Intensity Graph but there is very bad flickering problem in IMAQ Image Display. Perhaps I misunderstand how to optimize the vision tools. Does anyone know how to overcome this issue? I have attached the code that I am testing. Thanks in advance.
Best regards,
Han Yen
Solved!
Go to Solution.
Attachments:
iXonRTA_live_0.0.1.vi ‏70 KB

You can use Vision Assistant to test our vision functions. Vision Assistant is really meant to prototype - it does not have all teh functionality of Vision Development Module and is not as flexible as we don't allow you access to all the settings for every function.
I recommend starting in Vision Assistant and then porting over to LabVIEW or C (whatever you are most comfortable with)...this is built-in functionality. There is nothing wrong with using Vision Assistant to do live imaging, just that you run into limitations and you will only be able to use this code on computers that have Vision Assistant.
Hope this helps.
--Michelle
Instrument Control R&D
National Instruments
Instrument Control
Machine Vision

Sync Problems with Live Meeting Appointments

I sync my iPhone with Outlook Calendar for all my appointments. I have no problems doing it with regular appointments, but if my appointment uses the Microsoft Live Meeting service, the appointment is ignored by my iPhone.
In other words, it does not show in my iPhone, only in my computer.
Has anyone had a similar problem and does anyone know a solution?

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