Problem with lumia 720 down volume botton!!!

Hello...
I have problem with my 10 months nokia lumia 720 down volume button witch suddenly stopped working!!! I cant decrease the volume at all!!! Sometimes the button works after pushing it harder!!!
I tried a soft reset but the problem still the same!!!
I also updated my phone to the nokia black and i think the button is working more frequently, but most of the time it is not working!!! I have noticed after the update that , sometimes, after holding the button for 2-3 sec it will start working for a while!!!!
I didn't install any application in the last month!!!
please help me with these annoying problem since i can't adjust the volume witch is a very basic and important function!!!!

Send it to repair

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Lumia 720 down volume button problem

Hallow,i am facing great problem for my lumia 720 down voliam batton,it doesn't work totally.plz tell me ,how can i set or currect it ,
or how does it work ,plz tel me ?
Moderator's note: We have amended the title of this post so that other users can understand and provide appropriate solution.

I am also facing this issue for quite some time now. I took it to Nokia care. They said they changed the volume key strip. Worked for some time. Again same issue. Yesterday I tried reinstalling the OS using Nokia software recovery tool. After that it worked for some time. But again gone.
Admin / Nokia employees,
Could you please confirm whether its a software or hardware issue. If its a software issue, we can atleast wait for a fix rather than running around.

Nokia Lumia 720 down volume button not working aft...

Hi just got my Lumia 720 25 days back and now i'm having this issue going on started from today after I wake up my phone the down volume button does not work for a while. What i noticed is until i press the Up volume button the down volume button does not respond anuthing. Is that a software problem ? Because i feel like if i press it little harder than usual it start working fine.
Not sure what to do ? Like it will get resolved with an upcoming update or an hardware issue ? Should I need to check with the Nokia Care.
I already tried to do a soft reset thrice but it still the same. Someone please help !
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Even I have the same issue with my Newly purchased nokia lumia 720... Sometime the volume down buttons works perfectly and with time is doesn't work at all is this a software issue... i am facing this since i have downloaded an audio update.... i m tired of resetting the settings i am tired visiting service centers, as they are asking me to leave my phone for 15-20 days as the part is not available with them and my question is. if there is a hardware issue then is should stop working but in my case sometimes it works as perfect as the day i bought the device and sometimes it doesn't work at all. Will this issue be fixed with Amber update... What is the appropriate solutions for this matter please reply......

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Problem with lumia 720 down volume botton!!!

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