Problem with Magic TrackPad and Macbook Pro

I just bought the Apple Wireless Keyboard and Apple Magic TrackPad for my home desktop setup. I connect my Macbook Pro 13" (from august 2010) to a Dell U2410 screen.
Everything works perfectly for a while, but then the cursor starts jumping around on the screen when I use the Magic TrackPad. Now here comes the weird thing, if I open the lid on the Macbook just a few inches the jumping stops completely and the Magic TrackPad works perfectly again.
I have tried googling a bit and browsed these forums also - no luck finding a solution.
I have also tried connecting a USB mouse to the Macbook when the cursor started to jump around - no problem with the USB mouse. I have also tried a different Magic TrackPad that my friend also just have bought for his setup - same problem after a short time.
Everything is updated to the latest software and firmware.
Thank you in advance for your help.

I have the same problem with a Trackpad paired with a new Mac Mini just purchased in September. After a while, my trackpad also starts to exhibit behavior similar to those described by Hecro. The trackpad cursor feels frozen, or else it jumps around, often trying to stay away from or jump over any hyperlink in either text or graphic form on the page I am viewing.
I find that if I pick up the trackpad and hold it above my palm between my thumb on one side and my fingers on the other side — so there is no pressure on the clicking feet on the bottom of the trackpad — a "jumping" trackpad instantly becomes a "stable" trackpad. Put it back down on a surface and it starts jumping again.
Also, when it starts jumping or skipping, I also find that if I use one finger and bear down hard on the trackpad, it resumes being responsive.
I am filing a comment about this on Apple's feedback forum at www.apple.com/feedback at the advice of a Genius at the Apple Store at Cambridgeside in Cambridge, Massachusetts USA.

Similar Messages

  • DVCPRO HD footage problems with Quicktime 10 and MacBook Pro

    I am trying to open DVCPRO HD footage in Quicktime 10 on my computer and just get black screen with no video. Cannot get these files to play yet can get other ones to play, just not the DVCPRO HD footage shot with Panasonic P2 cards. I can play the same files in Quicktime 10 on other computers with Snow Lion and on my tower with Lion. These will just not work on  my MacBook Pro 10.7.5 Everything is up to date. Can anybody trouble shoot this for me? HELP!

    I have the same model as you with the same upgrades (8GB RAM, high-res screen) and began to experience similar problems around the same time as you. And like you, I managed to work around the problem with gfxCardStatus for awhile. It was less than ideal though, since my email client, for example, uses the discrete graphics card. After a week or two, the problem got worse and my computer became virtually unusable. The screen would start to flicker at the log-in prompt, forcing me to reboot again. I could only make it to my desktop 1 time out of 10, if that. The Apple Hardware Test (both regular and extended) revealed no problems. I removed some software that I had installed the day before the problem started on the off chance that was the cause, but still it continued. I also tried to boot with a Linux LiveCD to verify that it was, in fact, a hardware issue and not software related, but never managed.
    Finally, I brought the machine into my local Apple reseller (there are no Apple Stores where I live) for repairs. It was easy enough to demonstrate the issue, and they ended up replacing the motherboard, since that's the only way to replace the discrete graphics card. The turnaround time was about a week. All covered under the standard warranty (I don't have AppleCare). I've had my computer back for a couple of days now, and it's been running smoothly. No problems with the screen, and I feel confident enough to remove gfxCardStatus.
    I hope you've managed to solve your problem by now. Even if your computer passes the Genius Bar hardware diagnostic tool, surely you should be able to demonstrate the issue to the technician and they'll see something is clearly wrong.

  • Problem with Presonus Firebox and Macbook Pro

    I own a Presonus Firebox firewire audio inteface, which seems to have a problem with bus power. If I plug in the the firebox using firewire, it is not seen by the OS, and the blue power light flashes faintly. If I then plug in the mains power cord, it works fine. If I then unplug the power cord, it STILL works fine.
    This has me beat...if there isn't enough power from the firewire port, how come it manages to stay on after I unplug the mains?
    Any help would be greatly appreciated
    17" Macbook Pro   Mac OS X (10.4.6)  

    FINALLY someone else has this problem. I was
    beginning to feel like the only person in the world!
    Thats why I posted as soon as I saw your comments. I was also glad to see I was not alone. I have contacted presonus via email about it. What is the easiest way to contact apple? By phone support? I want to get this problem recognized as high up the ladder as possible, and not have to go the through their usual protocol of trouble shooting that I know wont fix it (i.e. repair permissions, reset pram, ect...).
    Also, another thing we should do is post it on presonus's message boards to flag other users with the problem and get this issue into the spotlight so it gets fixed. I thought I saw that presonus has message boards but I could not find them. Please post their link if you know it. MacFix it is another good place that will draw attention to this problem. We should also post there. In addition I am going to email a Mac podcast I listen to about this. I know the host has a 17" MBP. Does this issue effect using external hard drives without AC adapter as well? That way I could have him test this.
    Thanks for the work around but I would not even dare attempt that kind of soldering and such do to lack of experience. I'd consider paying you to make me one if you know what your doing and your sure it wont negatively effect anything:)
    Paul

  • Problem with Starcraft 2 and Macbook Pro 13" Nvidia 320M

    Just got the newest 2.4Ghz 13" MBP with 320M video card.
    Played Starcraft for about a week and started noticing severe issues:
    1. sudden frame rate drop, then after about a week,
    2. random tears and jagged lines over the screen when playing
    This now almost happens every time the game is played on 1200x800 regardless of quality settings. When I change it to 1024x768, the problem goes away.
    I'm guessing it might be a defective video card (transistors blown?).
    What do you guys think, is it a hardware defect? I got this computer in Asia with receipt, will Apple stores in Canada honor the warranty? Please help!!

    PowerBook 12 wrote:
    I'm guessing it might be a defective video card (transistors blown?).
    Well, from what you write it sounds as if the game has issues running at high resolution settings on your MacBook Pro 13".
    NVIDIA GeForce 320M uses an integrated chipset graphics card with the Core 2 Duo CPU. It lacks dedicated graphics memory but uses the systems main memory instead (in Mac OS X 256 MB from the main memory). Performance is not as good as 15" or 17" MacBook Pro which have dedicated GPU with memory. So you may well find that games perform best at lower lower than the max 1280x800 for the laptop.
    If you think you have a hardware issue with your MacBook Pro 13" then run the Apple hardware test (AHT), procedure is listed in your laptops end-user documentation. If it fails AHT then Apple Store or Apple Authorized Service provider are the way to proceed (Apple laptops come with a one-year world wide warranty). But if it passes and your graphics issue is specific to SC2 then you have isolated an issue with the game running on your laptop.
    If an issue with the game running in OS X I would definitely check that the laptop firmware and OS X are up to date, Apple recently issued an OS X graphics update that fixed some SC2 issues, and also regularly issues OS X updates to fix known issues we are at (OS X 10.6.4).
    http://support.apple.com/kb/HT4286
    Give your feedback to Blizzard customer support about game performance under OS X. Finally, I would bear in mind that Blizzard release OS X and Windows versions of SC2, so it may be worth trying the game run in Windows by Bottcamp on the laptop and seeing if game performance improves (this is also a good test for whether you have a hardware or software issue here).

  • Problems with iCloud, iPhone and Macbook Pro [Sync]

    Hello.
    I've been sat down for a while now trying to figure out how to sort out my university schedule. I've had several problems occur, while they all seem to relate somehow.. I have setup my iCloud account with a stable connection and subscribed to my calendars for my 2012, Spring semester. My goal is to sync iCal with my iPhone so I can bring my calendar with me at all time.
    1. I subscribe and create the events I need to remember with times set to a specific date on a weekly basis. Meaning I don't want it to occur daily, but each week on a specific date.
    2. I sync this with iCloud and can see the calendar preview on www.icloud.com on my user account.
    3. I go on my iPhone to sync the device with iCloud and this is where my problem appears.
    When I have synced my iPhone with iCloud it looks like something went wrong and my event duplicates twice and starts to re-occur each day instead of weekly (on the same specific day). I have no clue on how to troubleshoot this sort of problem and ended up creating my own discussion thread.
    Sincerly,
    Christopher
    Products used: Macbook Pro, iPhone 3GS and iCloud.
    Additional information: I have turned off iTunes sync, however the problem lies somewhere with iCloud / iPhone.

    If it is running Lion or the upcoming Mountain Lion,
    the following can be synced on both devices via iCloud:
    -iCloud mail ([email protected]) or items forwarded to
      iCloud Mail
    -Safari bookmarks
    -Calendars
    -Files using any Apple app that is available both for
      iOS and OSX.
    -Address Book
    -Photos
    These are what Lion supports.  Perhaps there may
    be additional items when Mountain Lion releases.
    Syncing of the Messages app coud be added since
    Messages is going to be added in Mountain Lion.
    See the iCloud support page:
    http://www.apple.com/support/icloud/

  • I have a problem with Mail on my Macbook Pro. It is configurated with a gmail account, and now I can't access the mail. Is it possible to reboot the account or..? Please help:)

    I have a problem with Mail on my Macbook Pro. It is configurated with a gmail account, and now I can't access the mail. Is it possible to reboot the account or..? Please help:)

    The question mark means the computer cannot find a bootable volumes so can;t do anything, That, combined with annoying sounds, strongly suggests a failed hard drive.
    You can ask a "genius" at an Apple Rtail Store to test it but I'm pretty sure the drive is kaput. I'm hoping you had your data backed up.

  • I have two problems with my 2012 13" MacBook Pro. 1. Gray screen shows at startup  2. Randomly disconnects from network. Any help will be greatly appreciated.

    I have two problems with my 2012 13” MacBook Pro.
    Gray screen shows at startup
    Randomly disconnects from network.
    Any help will be greatly appreciated.

    First, open Terminal in your Utilities folder and paste this into the prompt line:
    sudo update_dyld_shared_cache
    Press RETURN. You will be prompted to enter your admin password which will not be echoed to the screen. Press RETURN again.
    Next, boot the computer into Safe Mode.
    Next, do the following:
    Reinstalling Lion/Mountain Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • Hi, I have problem with starting up my macbook pro, the gray screen coming and the circle still turning

    hi
    Could u please help me with the problem that I have with starting up my macbook pro?

    Reinstall OS X without erasing the drive
    Do the following:
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

  • Need router that works with G4 tower and macbook pro G5

    Hi, all,
    I work with a group of people and we share our computers when we work on a project. We use my G4 Quicksilver, currently hooked up to a D-Link router DI-524, rev. C. One of our group's laptop died and got a MacBook Pro with Leopard and installed Adobe CS3 (we are using CS2). Problem is the MAcBook Pro keeps losing it's connection, damaging files in Adobe. The router is not listed as compatible with the MacBook pro (same model, rev A is however) so I guess that is part of our problem. I am confused by the variety of products and want to make sure the local network we use functions better. I almost went for the Apple Extreme until I read about possibly needing an enabler. By the way, I am also having trouble with printer sharing, don't know if it is router related as I can most of the time get on line on the Pro and share files - its just that it cuts out unpredictably and causes trauma in the work flow. Since the G4 is the home base, I am posting here. Thanks

    It sounds like you have at least two problems: reliable wifi connection and version control. The second one I can just say that when I was an engineer we had a separate software application that allowed collaborative work to be done on a project. It is quite complicated, but only one file could be opened and saved so that a person could do their thing on the file and then save it back to document central. The software would keep track of everything and make sure things were saved properly, etc. If disaster struck, you could still revert to the last version and not have to start over.
    The unreliable connection is a fairly common problem. My wife's MacBook Pro is at the other end of the house. The path loss between her machine and the router is significant. Because the Pro has a built in antenna, it's not the best in the world for reception or transmission. I ended up putting a USB WIFI stick on her Mac. I also put it on the end of a USB cable so that I could hoist and move the stick around to get best performance. I'm not aware of any compatibility issues between Macs and routers, but my router is a plain Jane DLink 514 and my iMac, G4, PowerBook Pro, and my Windoz machine running Ubuntu on it are all happy. BTW, I also had to put a USB WiFi stick on the Windoz machine and with the constant internet updates I need for Ubuntu, the connection only occasionally is messed up.

  • Integrating new ext HD with Time Capsule and MacBook pro

    I just purchased a 4 TB Seagate Backup Plus that I’m looking to integrate with my mid-2009 MacBook Pro and 2 TB Time Capsule that I’m currently using to store my iTunes library (I know, bad move, one of the reasons for the new Seagate) and run my Time Machine backups.  If I can use the TC only as an external HD and backup with Time Machine to the new Seagate I’m willing to do that.  If I can’t, I understand the limitations of the larger capacity Seagate with the smaller TC.  Probably won’t top 2 TB for a while so I’ll cross that > 2 TB of info bridge when I get to it and need a larger drive for Time Machine backups
    The current plan is to move the iTunes library to the Seagate along with the new, and ever growing Aperture library (currently on the MB) while backing up both the MacBook and Seagate to the Time Capsule; unless I can switch them and use the TC as an ext HD and the Seagate for backups.  How do I go about doing this?  How do I answer the “Do you want to use this new drive with Time Machine” prompt being that I’m currently not planning on backing up to the Seagate but want to backup the Seagate up to the TC?  Do I need to reformat the Seagate disc?  Still figuring out how I want to configure the Aperture (which I’m still learning) library but I’d like to keep the mobility advantage of the laptop and use the internal HD for a working library and move the post-processed images to the Seagate for archival.  I’ll be checking on the Aperture forum.
    Thanks for any help to this incredibly newbie type question.  There’s usually a similar, but not exact, answer to my questions on forums or the threads are a few years old, so figured it would be faster and more accurate to just ask.

    I just purchased a 4 TB Seagate Backup Plus...  If I can use the TC only as an external HD and backup with Time Machine to the new Seagate I’m willing to do that.
    The Seagate Backup Plus portable drives are Time Machine compatible so you shouldn't have any issues backing up your MacBook Pro to this drive. You also shouldn't have any issues using the TC as an "external HD" if you actually meant "network" drive. That is, it will still be available on the network as a storage device.
    The current plan is to move the iTunes library to the Seagate along with the new, and ever growing Aperture library (currently on the MB)...
    That shouldn't be a problem.
    ...while backing up both the MacBook and Seagate to the Time Capsule
    Backing up the MacBook Pro using Time Machine will not be an issue, but you will not be able to use Time Machine to back up the Time Capsule to the Seagate. It may still be possible to use some other back up solution for this.
    How do I answer the “Do you want to use this new drive with Time Machine” prompt being that I’m currently not planning on backing up to the Seagate but want to backup the Seagate up to the TC?
    At this point, just answer "No." You can always choose the Seagate as a Time Machine destination later via the Time Machine interface. Again, you CANNOT back up the Time Capsule to the Seagate with Time Machine.
    Do I need to reformat the Seagate disc?
    If you got the Mac version of this Seagate drive it is already properly formatted. However, if you got the PC version, you will need to reformat it for HFS+ in order for the TC to share it out properly. That means you will need to temporarily connect it to your Mac, via USB, and then, use the Disk Utility to format it.

  • Bluetooth not working with car audio and macbook pro ret

    I use Iphone 5 and macbook pro ret with 10.8.2. but I cant pair it via Bluetooth with any other item (Mercedes Comand). Not even with the Mac.  very unhelpfull with a new phone and new apple macbook. what can help

    iPhones have NEVER paired with laptops except for the sole purpose of tethering.  Have you read your Mercedes operating manual and made sure the Command is in pairing mode?

  • I have just changed my iCloud account and am now having serious problems with Calendar on my Macbook Pro. Any ideas?

    I decided to start using iCloud etc but discovered that my Apple ID doesn't actually exist (I was literally told this over the phone my an Apple Support worker) which is weird, as my email address for this Apple ID still exists. This is the first time I'd had any problems of this sort as I'd never had to use my Apple ID before. So anyway, I signed out of iCloud (i.e. signed out of my non-existant account) and signed in with my other, working, iCloud account which I've had absolutely no problems with whatsoever. All well and good.
    Before signing out of/deleting my old iCloud account I moved all my events in Calendar from "iCloud" to "On My Mac" so that I wouldn't lose the information when switching to my new account. No problems with this. However now that I am signed in on my new account, every time I open Calendar I receive the following two error messages:
    "Couldn't move your calendars to iCloud because an error occurred.
    Make sure you're connected to the Internet, and then try again."
    "The server responded with an error.
    Access to account "iCloud" is not permitted.
    The server responded:
    "403"
    to operation
    CalDAVMigrateToServerQueueableOperation."
    Note that with regards to the first one I am definitely connected to the internet. I have tried restarting my Macbook, have tried enabling/disabling Calendar in iCloud, nothing has worked. I always get these error messages. I have two options, "Try Again Now" or "Try Again Later", for the first message and "Try Again" or "OK" for the second. Pressing anything just results in the error messages just coming up again in a cyclic manner, after briefly trying to "Move calendars to server account". Sometimes a pop up also appears where it says "Upgrading calendars" with a progress bar but this freezes/never goes anywhere, and regardless of the outcome, I cannot access my information in Calendar. Note that behind these error messages etc I can see my events in Calendar but I cannot access the detailed information contained within them nor can I add any new information or essentially do anything in Calender. Sometimes Calendar crashes and I get a crash report.
    Sorry for this dense block of information but I have no idea what's going on so I'm just trying to give a clear account of the problems I'm facing. I really hope someone will be able to help me with this and I thank you in advance.
    Sam

    Don't worry I've sorted it! I just had to turn off Reminders as well in iCloud. Calendar then worked fine, even when I turned Calendar and Reminders back on.

  • Problems with text on my macbook pro, dock not loading and blinking display

    Hi guys,
    if anyone can help i'll be very greatful!
    I've been having problem with the text on my mac, all of the words are in gibberish and the dock won't appear,
    can someone please help.

    Hi gio-vio!
    It seems like you are trying to view Safari in your picture. If this happens whenever you open Safari, you may find some helpful information in the following article:
    Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
    http://support.apple.com/kb/ts3230
    If this is happening from the moment you boot into your user, then you may want to troubleshoot by attempting a Safe Boot:
    OS X: What is Safe Boot, Safe Mode?
    http://support.apple.com/kb/ht1564
    If the issue still persists, you may need to ultimately reinstall OS X:
    OS X Mavericks: Reinstall OS X
    http://support.apple.com/kb/ph13871
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • Magic mouse and Macbook Pro Sleeping issues

    Since I upgraded to Lion a few months ago, I've noticed that occasionally my Macbook Pro (early 2010) won't sleep when I close the lid. I think I've narrowed down (at least one of) the cause(s): if I turn off my bluetooth Magic Mouse after the lid is closed, the computer won't sleep. In fact, it will run hotter and hotter with the lid closed and, when I open the computer, it's non responsive, necessitating a hard reboot. I've checked the pmset log and I see the EHC2 (bluetooth mouse) waking the computer immediately after the clamshell sleep. Has anyone else seen this problem (I've seen similar things on the foroum, but not quite the same) and does anyone know what to do about it?

    Repair disk permissions. Open this app:
    Applications > Utilities > Disk Utility.app
    Ensure your current volume is selected in the left hand column. Click 'First Aid' (if its not already selected), then 'Repair Disk Permissions' at the bottom.
    Ignore the various warnings that come up in the 'Details' window, so long you get a message at the end saying 'Permissions repair complete'.

  • Multiple problems with my 2012 Retina Macbook Pro

    Hi,
    I just got my 2012 Retina MBP with 16GB RAM and 768 GB HD. OS X Lion 10.7.4 is running and all requisite updates are installed. I am quite surprised at what I think are bugs that are associated with this MBP. Here are my issues. Hopefully someone can assist. Today being the 4th of July, their phone support is offline.
    1. The trackpad does not work well after I open the trackpad app via preferences. I cannot scroll or do Mission Control or Expose for instance.
         Yes, I have installed the following update to no avail: http://support.apple.com/kb/DL1543
          No, I do not see the "Macbook Pro Trackupade Update" as described within the following article: http://support.apple.com/kb/TS4297? viewlocale=en_US&locale=en_US
    2. Whenever I swipe with my 4 fingers to get to the next screen, the screen darkens and becomes completely black. This is highly unusual and does not happen with my Macbook Air or my imac.
    3. I have about 4 Safari windows running on seperate screens and this seems to bring my machine to a crawl. This again has never been a problem with my MBA or my IMAC.
    Pls Help!!
    P.S. I will pay the "Geniuses" a visit tomorrow.

    Regarding point#2:
    The Safari issue has abated however I observed that the "Windowserver" process is consistently taking up 90-100% of the CPU and thus bringing my machine to a crawl. It seems like others are experiencing similar issues. Here is one instance where this person's "windowserver" process is crashing.
    https://discussions.apple.com/message/18817381#18817381
    This is very disappointing and underwhelming.

Maybe you are looking for

  • How to do simple video capture on my iMac?

    This seemed like the best place to ask about this. Basically, I want to use my iMac to record videos from my Xbox 360. I just want to make short clips every now and then that I can post on youtube. I was looking at some devices such Elgato's EyeTV at

  • Hi, may i know how can i get all data back after update ios 6

    Hi, May i know how can i get all data back after update ios 6 and all my data lost ?

  • My down volume button doesn't work. How can I fix it?

    When I press the down volume button on my iPad 2 it doesn't work. It was working last night but not this morning. I didn't drop it or anything. I just got my iPad not even a year ago. How can I fix my down volume button?

  • Infinity is rubbish and so is the customer service...

    for a whole week i have been on the phone to bt talking to loads of different people and getting no where with my rubbish speed alleged 38mb in my area struggling to get 15mb download im not even getting a mb 0.6 is the best i can get!! trying to tal

  • Logic Pro 8 song crashes while launching

    Hi there A song I've been working on suddenly will not open and crashes Logic whatever way I try opening it. It was started on a different computer with plug ins I don't have but I was working on it for a week before this started. Anyone have any ide