Problem with microphone fading in and out

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I have been having problems with my Skype audio (I can hear callers but they can't hear me). I purchased a new Logitech H390 USB headset today and have checked that it is all working, I've been through all the checks that Skype suggest and I'm still having the same problem. Echo test is fine, trying the microphone on other recording devices is fine but when I'm actually on a call, the microphone seems to fade in and out. Hope someone can help me - I'm a virtual receptionist and need this problem sorted ASAP.
Thanks in advance

hoi body alles is goed  met jou

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