Problem with mountain lion and microsoft office:Mac 2011

I've just migrated all my files, applications from an imac with lion to a new imac with mountain lion. When I started up Word I had a request to put in my product key which I did successfully. Word then worked fine. Then I clicked on update and the request to enter my product key came up again. This time when I entered the key it was not accepted so I can't use Word or any other part of Microsoft Office:Mac 2011 (Home and Student).
Can anyone help please. many thanks in advance

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Microsoft Support – Office for Mac
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