Problem with my 20GB Ipod Color Display

I bought my Ipod with color display a month ago. After charging it one day, my menu button suddenly wouldn't work. Everything else was working fine (all the other buttons) but the menu wouldn't show up, except I could still hear the clicking sound. For the next three days it wouldn't work, but on the fourth day everything was fine again! I have no idea what was wrong, but I have taken very good care of my Ipod since I got it.
Did anyone have the same problem?
And would Apple allow me to send it back for a repair even if it is working ok now?
Also, should I buy the extra warranty for my Ipod?
Lastly, where is the page on the Apple website where I can email an Apple representative with a question about my Ipod? (or at least the email)
Another thing - my Ipod seems to charge incredibly quickly, it doesn't take 3-4 hours as Apple says, and it seems to drain the battery faster than 14-15 hours too. and I don't look at photos on mine. Is there something wrong with my battery?

Hey,
As for your last question, the battery will charge to 80% in about an hour, and use about 2-3 hours for the rest.
-Matt

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