Problem with my blackberry curve 8520 smartphone

Since few days ago, the keyboard of my blackberry is not responding again and when i enlight the phone this is the message which appear: App error 523 reset
I need your help to solve this problem please.

See if you can boot the device into safe mode. Remove the battery. While holding down the back key reinsert the battery. Continue to hold the back key for another 20 seconds. The device will then boot into safe mode. If it boots up then you'll want to delete all third party apps or whatever you might have installed that caused the problem. If it doesn't boot up then here is KB that gives instructions on what to do:
http://www.blackberry.com/btsc/KB24395
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Similar Messages

  • ****problems with my blackberry curve 8520 ****

    Hi,
    I'm having problems with excepting people  and being excepted myself on bbm ???
    Iv tried scanning barcodes and by pin entries in every way I can figure out to do ,and I'm out of ways now !!
    All that comes up is its pending on my phone and others phones !
    I'm also unable to be Bluetooth anything or for me to Bluetooth anyone  ???!!
    Please help as its driving me insane  

    Sounds to me like you don't have a plan that has data on it, or a plan that doesn't include social networking. Call your cell phone company and ask what your plan includes or visit the website and log in using your details and see what your plan includes.
    Did i help you with this problem? if so please show your appreciation by clicking the Like button inside of my post. Please remember I am not a RIM employee the support forums are user-to-user, not user-to-RIM.

  • I need help with my Blackberry curve 8520 urgently

    Hi
    I have a blackberry curve 8520, last night the battery was low and my phone went off, I charged it throughout the night and this morning when I woke up it wouldn't go on, I then put it on charge again and I have been struggling to get it on since then, all it does is when I put the charger in the red LED light goes on for about 15seconds then the screen goes blank then 5seconds later it shows in the middle of my screen a battery charging.
    If there is anyone that can please help me to get my phone back on I would appreciate it.
    Kind regards

    Hi Alicia
                        So I hope you have your backup .Make sure you have the BlackBerry Desktop Software installed ,an internet connection and an USB cable , Then try reloading your device software forcing the detection of BlackBerry smartphone using application loader KB10144 . 
    I hope it will resolve your problem.
    Good Luck
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • I need help with my blackberry curve 8520

    My phone hasnt been dropped, knocked or water damaged!! But the screen has gone all funny. Its whiteish - but so i can still see the icons and texts etc but with great difficulty. At some angles, it almost looks like a rainbow! 02 said to take it to a store but i was wondering if anyone knew any quick fixes?  Its still working fine by the way i just cant really see anything!

    Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
    A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
    Let us know what the screen is like after.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I am having a problem with my Blackberry Curve's "Convenien​ce Keys."

    My Convenience Keys (voice command and camera) randomly stopped working! When I try to use the voice command (even after troubleshooting), it does not respond at all and the camera asks me to close all other applications in order for it to operate! What can I do to fix these two "Convenience Keys?" I have not changed any of my options and I have not dropped my phone. (As a matter of fact, I have only had this BB Curve for a couple of weeks.) The only thing that I did differently was download two games. I have already verified that I am connected to the network and I have already verified that my “Screen/ Keyboard; Convenience Keys” are still set to “Voice Command” and “Camera.” I’m baffled and just don’t know what to do. Can someone please, help me figure this out? Thank you very much for your time and consideration!
    Solved!
    Go to Solution.

    Hi,
    You have low free memory left on your device. I usually average around 45 to 46 mgb.
    Do you have a lot of third party applications on your BB weather, icall,bbalerts etc?
    I do not know your experience level, so if you know this I'm sorry but please read and let me
    know if this applies to your use of the device.
    Most people close the applications by pressing the escape or red key. This does not close the applications.
    Each application has a CLOSE option. For instance if you are in the calendar hit the menu key (spotted key) and scroll down to the bottom CLOSE is listed. Go through each application and press close. Go into the browser press menu and options select cache operations clear all categories and hit escape it will say cleaning memory.
    Go to options - security - memory cleaning - enable it. The BB will now clean memory when idle for 5 minutes.
    you will have an icon on you screen for memory cleaning make sure you press it.
    And make hitting the Close button a habit !
    This is a link to a post by Tanzim for increasing the memory on your device, I would do every step you can. The more device memory you free up, the faster and smoother your device will run.
    http://supportforums.blackberry.com/rim/board/mess​age?board.id=8300&message.id=9225#M9225 
    Please let me know if you need help with this, or at least please post back and we'll see how much better the device memory looks.
    Thanks,
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Problema con mi Blackberry Curve 8520

    Ayer al descargar una actualización del App, no se reinició correctamente. Saqué la batería y reinicié el dispositivo.
    Ahora no puedo oir ni me oyen en las llamadas de teléfono. Se oye un plof  plof.
    Con los auriculares conectados el dispositivo funciona correctamente. Y todo lo demás también funciona: mensajes, internet, chat. También se escucha correctamente la melodía de llamada y la música.
    Unicamente falla al hablar y escuchar, que no emite y recibe sonidos, sólo se escucha el plof plof, y se ve en la pantalla el signo de los auriculares intermitentemente.
    ¿Pueden ayudarme?
    Muchas gracias,
    Fina

    Thank you for your advise, I really apreciate it, I wrote in spanish since I wasn't aware of the other site.
    In this case I'd like to get help with my device since it self-restarted and then it won't reload the OS again, it stops on the black screen where the Blackberry logo is shown above the progress bar and when it gets to a 70% it won't move and I need to know if I can do something about it or if I must go to a service center in order to get the device fixed.
    I already removed the battery, applied the soft reset and anything is working.
    Thank you again for your help

  • My blackberry curve 8520 have a network problem... edge isn't working

    Hello sir,
                       am facing a serious problem with my blackberry curve 8520. My mobile network is based on edge. And since 2 days GSM is shown at the place of edge and if I make a out going call, it shows " the call is Failed" and even messages can't be sent. And I get a incoming calls with out any problem, when I get a incoming cal GSM is changing to EDGE and then I can make a outgoing cal..In order to make a out going cal from my mobile I should receive a incoming cal first to change GSM to EDGE. And some times edge changes to SOS and no network is activated. Please solve my problem.

    The first thing I'd do is to get a free SIM card swap from Airtel.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry Curve 8520 MMS problem

    Hello!
    Is anyone out there having this problem with a Blackberry Curve 8520?
    My carrier is T-Mobile
    Unlimited TEXT MESSAGING and MMS.
    We upgraded to 2 Blackberry curve 8520 and had old MOTOROLA RAZR phone before.
    With the Motorola and UNLIMITED TEXT MESSAGING with MMS, we were able to send pictures to other people via MMS. After upgrading to the Blackberry Curve 8520, we can no longer send pictures via MMS. When sending a picture via MMS, it sits there with the CLOCK and gets an X after a while. I even called T-Mobile and Blackberry and they have opened up a ticket. We were able to send pictures with the Motorola phones without a DATA PLAN and just with the UNLIMITED TEXT MESSAGING and MMS. There's gotta be others out there with this problem. I don't believe it that Blackberry opened up a ticket and don't have a fix for it.
    Thank you!

    This sounds like a provisioning issue on tmobile's end.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • My Blackberry Curve 8520 won't connect to my Windows PC!

    I have been having problems with my Blackberry Curve 8520 as it won't connect to the computer. I have switched on mass storage mode, all my pictures and such are saved to my memory card. I have installed the blackberry desktop manager and my PC still does not recognize my Blackberry. It just starts to charge and go on the clock face. My Blackberry is the V4,6.1.314..So, basically whenever I connect my Blackberry to my computer it just starts to charge!
    ANY HELP? This has been bugging me for ages!

    Hi ilovetohelp,
    Welcome to the Suppport Community!
    This article should help youwith connecting your BlackBerry with your PC. http://bbry.lv/mydQVW
    Hope this helps.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Blackberry curve 8520 lcd lens problem

    hi guys. i'm having a problem with my bb curve 8520. there's a circle in the middle of the lcd and it's because of the lcd lens. here's the photos guys:
    http://s1272.beta.photobucket.com/user/patrickjcastro/media/Snapshot_20121117_2.jpg.html?sort=3&o=0
    http://s1272.beta.photobucket.com/user/patrickjcastro/media/Snapshot_20121117.jpg.html?sort=3&o=1
    http://s1272.beta.photobucket.com/user/patrickjcastro/media/Snapshot_20121117_3.jpg.html
    hope you guys help me  fix this thing.  

    Hi patrickcastro
    Welcome to BlackBerry Support Community Forums
    How old is your device ? If it is still under Warranty I suggest contact your Carrier or Service provider and ask for replacement or repair . Because the circle that appear on your screen on that third link  is not good and its not a software issue but problem within the LCD screen. If you don't have warranty then visit any good mobile repair shop and replacing  that scrren might help.
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Blackberry curve 8520

    and also when i boot my phone up i just get a white screen with a black clock soinning around in the middle of it whitch takes ages ive had 5 blackberrys and never had this problem before as when i had my bold i ust toget the blackberry bar n cud c it booting up =(

    Hey charlotte1986,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    This KB article will resolve the issue of the clock icon appearing on the BlackBerry® Curve™ 8520 smartphone: www.blackberry.com/btsc/KB10307
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Curve 8520 smartphone OS4.6.1

    Is it possible to install a more recent OS on my Blackberry Curve 8520 smartphone OS4.6.1?  Can it support a 7.1?

    cryder wrote:
    Does that mean I cannot download any compatible desktop software (Mac and Windows)?  Currently OS7.1 seems to be a minimum.
    Hey cryder
    Yes you can Install and use the most recent version of BlackBerry Desktop Software for you device ,  you can download and install the latest BlackBerry desktop software from here BlackBerry desktop software . 
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • My blackberry curve 8520 lock!

    hi everyone! i have a blackberry burce 8520 in black and i really want to know how i can change my mute/play key on the top of my phone, to lock and unlock my phone? could someone help mee thanks!

    Hi denisssilva94,
    Welcome to the Support Community!
    I would suggest first testing your BlackBerry® Curve™ 8520 smartphone with another battery to rule out any issue with the battery itself.
    If you have the same issues when using another battery, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
    For further instructions, please see the following KB articles.
    For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
    For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
    Please test to make sure the issue has been resolved before restoring any data from your backup file.
    Hope this helps.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • My Blackberry Curve 8520 keeps restarting​!

    Hello everyone
    For the past 1,5 month my Blackberry randomly chooses to reboot itseld once or rwice a day. In addition the battery drains itself very quickly (barely lasts a day despite very limited usage). I bought a new battery but the problem persists. Any info would be much appreciated.
    Device info
    Your carrier: Vodafone Greece
    Model info and OS version : Curve 8520, v5.0.0.681 (Bundle 1168, Platform 5.2.0.67)
    Apps and free space
    File free 113784813 Bytes
    Did a battery pull fix your issue? NO
    Apps installed and their version if possible:
    eofficeMobileDataAlerter (version 310.907.171.758)
    Foursquare (version 3.1.5)
    LinkedIn (version 1.5)
    Player of youtube (vesrion 1.2.94)
    Quintessentially City Cuides (version 1.5)
    ScanLife Barcode Reader (vesrion 3.1.17)
    WeatherTrax (version 2.400)
    WhatsApp (version 2.6.7421)
    Numerous Blackbeery apps like App World, Messnger, Docs to Go, Brickbreaker, Messnger, App Center, Memopad, Sudoku, Tasks, Passoword Keeper, Texas Holdem King 2, Twitter, Windows Live Messenger)

    Hello MuffleSnufle,
    Perform a reload or upgrade your BlackBerry® Device Software to address the issue with your BlackBerry® Curve™ 8520 randomly restarting. For more information on this procedure see the following article:
    How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901
    We hope this helps.
    Thank you.
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • My Blackberry Curve 8520 hangs.

    With my Blackberry Curve 8520 handset when one call is going on and the second calls comes (call waiting) the device hangs. I have checked the device software version from the blackberry's official website and it shows that it is the latest version. Our organisation has provided total 13 of the executives as me and many of us are facing the same problem.
    What could be the reason and what is the solution...??

    Hi and Welcome to the Forums!
    Are any of the affected handsets a totally vanilla device OS? As in, zero add-ons? It could be an add-on that is the culprit...but determining that is a tedious process. My recommendation is to build one from scratch and then install no add-ons. See if the problem happens. Then start slowly adding add-ons and testing each time. Once the behavior starts, you have found the culprit.
    If, on the other hand, a truly vanilla BB experiences the behavior, then there would appear to be a problem with the core OS itself. You should double check your carriers DL site for a device OS update (btw...there is no BB official website to check for device OS releases...the carriers control OS releases...RIM hosts some on a RIM site, but the content is controlled by each carrier.).
    Please also report back with your carrier and the device OS level that you are using on these HHs.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

Maybe you are looking for