Problem with my iphone 4s, i can't hear anything when making calls

I can only hear when i turn the speaker on, but as soon as the speaker is turned off, it went mute. the person on the other side of the line can hear me perfectly. it also works fine when i plug in the earphone. this is really annoying.
and the most annoying thing is that i bought this new iphone4s in Canada and brought it all the way back to China. if i was to return it , it would take a painfully long time. what do i do?

Hi Nfrith1,
Please take a look at the article referenced below, the same as in my original reply. The receiver on the iPhone does not have anything to do with the speakers on the bottom of the phone nor your microphone.
Clear the receiver
The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
Follow these steps, testing after each:
Make sure nothing is blocking the receiver, such as a case or film.
If you have a new iPhone, remove the plastic film on the front and back of the device.
Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
Restart and update
Restart your iPhone and test again.
If there's still no sound or poor sound quality, update to the latest version of iOS.
Get more help
If you've tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
Learn what to do if other people can't hear you on a call.
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
Take care,
Alex H.

Similar Messages

I am having multiple problems with my iphone 4s, people can't hear me when I call, text messages don't always send, calls go straight to voice mail. I have all bars, have hard rest 3 times. I have called apple 4 times and gone to a store. No help.

I have had the 3g, 3gs, 4 and little if any problems. I made a major mistake buying the 4s. What a horrible phone. I must say, apple service is at best, BAD. Here are the basics. I am on the same network, I call the same people, I use the same text messages as I did with the 4. With the 4s, I will call someone and they will not be able to hear me. I have to hang up and recall. Or the phone just does nothing when I press call. Text messages acts like they send but when I go back the have been sent. Sometimes the calls go direct to voice mail.
Here's what I have done. Reset, did not help. Called apple, advisor said she would call me back in 5 minutes, after waiting for 5 days for the call, I recalled, they walked me through the same things I had already done, then said to take it to a store. So they set up an appointment for the only day I could get to it, 1 1/2 hours away, on my grand son's birthday. That was okay if they fixed it. So they hard reset it, we had to setup 4 email accounts, they would not allow me to restore because they said it was a software problem. So I had to download all the apps, lost a lot of data. No fun. But if it worked! So Monday back at work, guess what, same thing. When home and did another hard reset. Still no lick. Called apple again. They said they would replace my phone, all they needed was to put a hold on a credit card for $899 or drive a 1 1/2 hours to a store.
So anyone know a good andriod phone.
PS I got a email asking about the service each time and each time I told them what a horrible phone it was and how bad service was. I have yet to hear back. I guess they do not read them!

You're not speaking to Apple on in this forum, nor will someone from Apple see this post. We are just users like you and I.
Have you tried to restore or reset your phone?
Or contact your carrier in re: to your sim card

I can't hear anything when making calls no dailing tone or anything but when I try and audioface time it works fine please help

I can't hear anything when making calls no dailing tone or anything but when I try and audioface time it works fine please help

Hi Nfrith1,
Please take a look at the article referenced below, the same as in my original reply. The receiver on the iPhone does not have anything to do with the speakers on the bottom of the phone nor your microphone.
Clear the receiver
The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
Follow these steps, testing after each:
Make sure nothing is blocking the receiver, such as a case or film.
If you have a new iPhone, remove the plastic film on the front and back of the device.
Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
Restart and update
Restart your iPhone and test again.
If there's still no sound or poor sound quality, update to the latest version of iOS.
Get more help
If you've tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
Learn what to do if other people can't hear you on a call.
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
Take care,
Alex H.

I have a problem with my I phone usually have cannot hear clearly the person calling me,what should i do about it?

I have a problem with my I phone usually have cannot hear clearly the person calling me,what should i do about it?

Hi - it depends on how old your iPhone is. Is it fairly new or if its less than 28 days old you can bring it back to the store if bought through one of the common networks. I had an earpiece problem when I bought mine after just 10 days or so, I couldn't hear anyone through the earpiece and exchanged in store for Free.

I bought an iPhone from mobile and I can't hear people when they call me unless their on speaker do I have warranty for that

I bought an iPhone from mobile and I can't hear people when they call me unless their on speaker do I have warranty for that

You can check your warranty status by entering the iPhone serial number here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Be sure to make an appointment at the Genius Bar before taking your iPhone in
as per deggie above.

Just uploaded IOS 8 and now can't hear anyone when making a call. If put speaker on then I can hear! Any advice?

Just uploaded IOS 8 and now can't hear anyone when making a call. If put speaker on then I can hear! Any advice?

I just tried to help another guy in another discussin with similar problems.
Headset input is not working
I would suggest a iPhone restore and fresh load from Backup... but it is no guarantee.
jl

Why nobody can hear me when making calls?

when making calls, they can not hear me. what do i need to reset???

Try to reboot your phone. If that fails, backup and restore. If that doesn't do it either, take it in for service to your nearest apple store/authorized service provider.

Iphone 4, people can't hear me during a call

Hello,
I'm reporting an issue related to "phone call" that seems to be common with Iphone 4, but I can not find the proper fix.
First of all My mobile is an Iphone 4 out of warranty, and thus no chance to get any replacement from apple.
Few weeks ago the phone just falls and then my problems during phone call starts:
During calls or right at the start of a call peolpe can not hear me. If I just tap at the rear of the phone or just push hard on the back of the phone, it comes back.
But this is a pain as few seconds after people can hear me again...then tap on the phone...this back...and again and again..
I've tried all these fixes found on forum, but it does not solve the problem.
- Itune restore/updqte under DFU: no change
- Use earphones : no change
- try without 3G: no change
- check sim card: no change
- change the iphone micro (bottom one): no change
- clean the ambiance micro hole (top one): no change
- put some plastics spacer like there http://www.youtube.com/watch?v=0jhWxYTVxe4 : no change
Note that face time: is working fine and sound recorder also!!!!
Please any idea? Does apple plan to update IOS. I heard it was linked to Audio conversion CPU that was poorlu soldered?!!
Thanks

Yeah,
That *****. I've been a super loyal customer.
I'm basically an apple freak and have dragged a number of my friends down the apple road... Macbook pros, ipads, iphones.. and now I'm stuck with a broken iPhone..
I've found that the people at the "Genius Bar" are not that genius. Once... ONCE I've come one that was super helpful and smart, but all the other times, they were trying to give me lame excuses and beat around the bush. That's when I started to explain to them. (I seriously contemplated on working at Apple as one of the genius guides.) I'd rather have a plain "I don't know" answer than tell me a bunch of nonsense (if you know what I mean).
Anyways. Thanks for the reply.
I really don't know what to do with my phone now.. And I'm not really willing to pay $190 to trade/replace my iPhone 4. It's a bit too much for me. And its not even an upgrade to the iPhone 4s!!
Thanks for letting me vent..
Thanks Vazaria!
Let me know if anything turns up!
God bless!

TS3406 my iphone 4s has recently developed a fault, when making calls the people at the other end just hear a lot of noise similar to wind noise. The conection is affected when the hand set is shaken sometimes improved somtimes made worse. This problem se

My iphone 4s makes a noise like a wind tunnel when connected to another phone, I can hear them with a lot of back ground crackeling but they cant hear anything at all. If I shake the hand set the connection is affected sometimes better sometimes worse. The handset is 2 years old is it worth having it repaired?

My iphone 4s makes a noise like a wind tunnel when connected to another phone, I can hear them with a lot of back ground crackeling but they cant hear anything at all. If I shake the hand set the connection is affected sometimes better sometimes worse. The handset is 2 years old is it worth having it repaired?

IPhone 3G not playing music/can't hear people when they call.

I have an iPhone 3G on the 3.1.2 OS, never jailbroken and no sort of drops or damage to it. Whenever I try to use the iPod function the "Play" button on the bottom of the screen flashes from Pause to Play and it just gets stuck like that. In addition to this my phone seems to not play voicemails nor will it allow me to hear incoming or outgoing calls. When it is taken off silent the phone makes no noise upon incoming calls/text messages. I have tried hard resetting(holding the home button + power/sleep) MULTIPLE times in a row to no avail, I have also restored the phone and once even gone so far as to set it up as a new phone. I don't know how but after about 5 or 6(sometimes more) hard resets it will work but that is just for a very short time. Any ideas/tips?

Personally I'm surprised that after reading "hundreds of thousands" of posts that you'd have time to check out details after 5 (or sometimes 6) resets of your iPhone about small details like this....
Be you one o' they 'Trolls' by any chance?
Just curious (being Restless, Foolish, and having too little energy for time-wasters, you understand?)....
If your 'resets' (if that is what they are - there is a difference between 'power-off'/'power-on' and 'reset') haven't worked AND your carrier has no assistance (if you've checked) then you're probably on your own.....
Good luck ....

Can't be heard when making calls

When making or receiving a call, I can hear the individual on the line but they cannot hear me at all. I started having this problem a few months ago, but it was very irregular. In the last two weeks it has become a more consistent issue. Has anyone had a similar issue and resolved it?

You can try resetting your network settings. (Settings>General>Reset>Reset Network Settings). *Note resetting network settings does clear out your saved WiFi passwords.
If that doesn't resolve your issue you will want to perform a full system restore. This will narrow the issue down to being software or hardware.You can follow the step by step instructions from the link below.
http://support.apple.com/kb/HT4137
If the restore does not fix the issue then most likely you are looking at a hardware issue with the device. At that point, you will want to call Apple Care at 1(800)MY-IPHONE (800-694-7466) or set up a genius bar reservation for an Apple Retail Store at:
http://www.apple.com/retail/

They can't hear me when I call a landline in Saint...

I called a landline in Saint Vincent & The Grenadines for years without any problem. My husband is from there and that's his family. Since December, when we call it, we can hear perfectly the person on the other side, but he/she can't hear us at all. We've tried with Skype from my PC, my laptop and my smartphone. My daughter tried from her skype account and her iPad, with the same results. Why?
Thanks in advance for any help on the above
Li

Same here. I'm about to cancel my Skype subscription because of it. I did hear though, that Lime and Digicel are abusing their broadband monopoly and blocking VOIP services.
References:
http://jamaica-gleaner.com/gleaner/20140702/business/business3.html
http://www.jamaicaobserver.com/latestnews/Wheatley-concerned-over-Digicel--LIME-s-block-of-VoIP
It would be nice to get a Skype technician to verify these claims.

Can't hear people when making a phone call...

Recently I've noticed when receiving and making phone calls, it seems that the person on the other end can hear me but I can't hear them. When I make a call, i don't even hear a dial/ring tone but they can hear me just fine. I have rebooted the iphone 4 and it is up to date on the newest software. Any ideas on why I can't hear? This is getting annoying. lol
I CAN hear if I put it on speaker phone...

I've had this phone since the iphone 4 came out. It's not new. No damage or water near it. It seems to of have happened since the last sync with itunes. maybe the new update? Seems a lot of others are having this issue as well. Just trying to narrow it down.

I can't hear people when they call me but they can hear me!

Hi - does anyone have an email address to report this fault please? There are a number of people on our village (Berwick in East Sussex - BN26 6) who are experiencing exactly the same problem with their EE mobile phone and have been for almost a week now. How can I find out if this error has been logged and how long it will take to repair it? Thanks. Louise.

There Is no email address at you can use. You will need to use a landline and call CS. Use the number below my signature.

Callers can barely hear me when making a phone call

Hello!
For the last 3 days, whenever I am talking on the phone the other person says they can barely hear me, that my voice is too low. My volume during calls is at the maximum and I haven't changed any settings.
Can someone please help? I have no idea whats happening!
Thanks,
Rosin
Solved!
Go to Solution.

Try rebooting your phone (which I recommend doing once a month even if it's running properly). Press and hold the power button until you see 'BlackBerry' on your screen, ignoring anything you see before that. It should take about 20 seconds. Once it's rebooted, try a call and post back with your results.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Problem with my iphone 4s, i can't hear anything when making calls

Similar Messages

Maybe you are looking for