Problem with my ipod touch 5th generation

Hi, I was updating the software of my ipod on my computer but then something went wrong and it get into recovery mode I try to reset it and it send me an error message, also I wanted to save what was on my camera roll or everything I have on my ipod, I download some programs that recover files but I have to pay for them and I don´t know if they really work or not but something that got my atention was the fact that when I was trying to recover the files directly from the device option it says that I need to plug my device (I think there´s a problem with my ipod ´cause it don´t happen with my iphone) but when I click the "recover from itunes backup files" option, everything that I want to recover is on it, did someone know if that means that I can reset it and recover everything directly on itunes? or if I reset it I will lost everything?
I really need some help please.

Correct. If you have an existing backup yo can restore the iPod from that backup without any special program.
To restore from backup see:
  iOS: How to back up
If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • Twice experienced an unusual problem with my iPod touch 5th generation running iOS 8.0: crashes and disables power up. HOME and POWER pressed together to reset.

    iPod touch 5th generation running iOS 8.0. iOS crashed twice, disabling power up. The only recovery was pressing and holding the home and power buttons together for several seconds. The iPod touch then went into restore mode. I've never experienced, heard or read of an iOS crash preventing normal power up: device has known battery charge, does not respond to pressing power button or connecting to AC charger.

    That happens some times. Try:
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    If still problem/it still keeps recurring, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

  • Anyone else having WiFi problems with the IPod Touch 5th Generation?

    I upgraded my old IPod Touch 3rd Generation to a 5th Generation yesterday. I've noticed however that for some reason the wi-fi connection on the 5th Generation drops off all of a sudden for no reason at all and I can't figure out why. Anyone else having similar problems? If so what did you do?

    Does the iPod connect OK to other networks?
    Does the iPod see the network?
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    Do other devices now connect OK?
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    - iOS: Troubleshooting Wi-Fi networks and connections
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    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
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    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • A Huge Problem with my iPod touch 5th Generation - Cannot Sync or Hard Reset

    It's Impossible unless Somebody has a suggestion on how to fix this "problem".
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    Here:
    Not Charge
    - See:       
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar
    or
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Has anyone else has seen this problem with their iPod touch 5th Generation with iOS 7.0.4. My screen started making flashing white lines across the screen, then went dim, then pixeled with purples

    The ipod will show flashing white lines across the screen, going down, it then does somthing where the screen will dim down but its not like when the backlight goes on and its about to lock. It dims the background of your ipod and the icons and letters kind of all look defined. Then the ipod gets all pixelized and it has big boxes on pixels and its all differnt colors like purples and greens, red, etc. then it turns right off and restarts itself less than 5 seconds later. These things happen really fast but when it does it's really weird. It first happened 3 times in a row, Its still continuing to happen but i can manually turn off my ipod by holding the lock button down and not even 30 seconds later it's like its possessed and it turns on by itself. I talked to somone on appel and they told me to back it up and restore it. I restored it and as soon as the process ended and tuirned on like a brand new ipod and like clockwork the glitch happened instantly. It did it a couple of times throughout the night and i kept having to watch it so i can keep turning it off manually because it continues to turn on by itself. I talked to 3 different people on Apple Support and they couldnt even find an answer for me. It's so weird.

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    Also,
    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem.
    Make an appointment at the Genius Bar of an Apple store..
    Apple Retail Store - Genius Bar

  • Lots of problems with my iPod touch 4th generation

    I am having a few problems with my iPod touch 4th Generation. I have been having them for a while and I would really like to get them fixed. 
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    I would love some help with this. I have been having these problems for a while and it is starting to annoy me a little.
    Thanks in advance.

    Type "ios device not recognized" into the search bar at the top of this page and read the resulting help article.

  • I have a problem with my iPod touch 5th gen. When connected to my computer my music playlist will show and play no problem. When I disconnect my iPod from my computer go into my music, my music playlist disappears. Do anyone have a solution. Thank U!

    I have a problem with my iPod touch 5th gen 64GB. When I connect my iPod to my Mac Book Pro laptop my music that I've transferred to my iPod and music playlist will appear in my iTunes my music will play with no problem. Now, when I disconnect my iPod from my computer go into my music, my music playlist and music I've downloaded into my iPod disappears. I reconnect my iPod to my computer, everything shows. Do anyone have a solution I really do appreciate it. Thank You!

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    However, there seems to be a bug in iOS 8 or iTunes 12.1.1 that cause this problem and I have not seen a solution

  • Is the ios7 compatible with the ipod touch 5th generation

    does the ipod touch 5th generation get the new ios7?

    About iOS 7
    The following from Apple is all that we know about iOS7 at this time. We are users, too, so we know no more than you.
    iOS 7 will be available as a free software update for iPhone 4 and later, iPad 2 and later, iPad mini and iPod touch (fifth generation) this fall. Some features may not be available on all products.
    *US English, French and German will be available with the launch of iOS 7. Additional languages will be added over time.
    For general information on the features of iOS 7 see: Apple - iOS 7.

  • My iMessage is still not working with my iPod touch 5th generation, and I don't understand the whole troubleshooting thing

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    iOS: Troubleshooting Messages

  • What are good compatible Docs with the Ipod touch 5th generation

    I'm searching throughout the net right now and can only find Docs that match older models.

    Hey tcweh, do you wish to charge and play music? Have just great sound? Is the idea to be portable or just a shelf or table top unit? More info would be helpful. Me personally, I like BOSE and Klipsch. Lower cost-- JBL isn't bad, but BOSE is tough to beat. Others may have different opinions. Just make sure it has lighting and you should be OK. Hope this helps, Jem.

  • Is there a bluetooth keyboard that is compatibile with the iPod Touch 5th gen?

    Is there a bluetooth keyboard of any type that can be used with the iPod Touch 5th generation? Or any type of wireless keyboard for that matter?
      Someone told me once there was but I am unsure.  Thanks

    Wireless input devices: Bluetooth frequently asked questions
    Most BT keyboards work with the 5G iPod but the original (white plastic) Apple BT keyboard will not

  • Problems with bluetooth on my ipod touch 5th generation

    Hi can anyone tell me how to bluetooth a picture from my ipod touch 5th generation to the machine in max speilman .. I can do it of my samsung phone but cant work out how to do it from my ipod . Thankyou x

    I checked their website to see if there was any information there. The closest I got was the following:
    Our kiosks print easily from iPhones and from Samsung and other Android phones without cables.
    If you’re not sure what to do then our friendly colleagues will help you every step of the way from choosing the photos you want to getting your high quality prints.

  • I just wanna buy a new iOS device and I'm confused between the iPod touch 5th generation, iPhone 4s 8GB, iPad 4th generation 16GB and iPad mini with the retina display 16GB model. Please help me figure out.

    I have an iPhone 4s 16GB Model and I've been using it for about more than an year now. The reason I wanna get a new iOS device is because my 4s has got lots of scratches now and it's ambient light sensor seems not to work properly. Apparently, another reason is that the iLife and iWork suit are not free for me as my device is older and new devices get those softwares for free.
    I thought to go with a new iPhone 4s again but the problem is that new 4s come with only 8GB of storage and they don't support AirDrop. So next, I thought to go with an iPod touch 5th gen because of its jaw-dropping design, bigger screen, more storage and AirDrop support. Because iPod touch is phone-less iPhone and they come at affordable price, I can also buy any cheap cell phone like moto e to replace my current iPhone 4S.
    Another options that I thought a little bit on, is iPad 4th Gen and iPad mini with Retina display 16GB.
    Now, should I just stick with my current 16GB iPhone 4s, or get a new one.
    Or should I buy an iPod touch 5th gen and moto e (since iPod can't make phone calls)
    Or should I go with one of the two iPad models that I aforementioned.
    Awaiting your valuable suggestions.
    Thank you!

    Found one on best buy
    http://www.bestbuy.com/site/Belkin+-+Grip+Neon+Glo+Case+for+Apple%26%23174%3B+iP od%26%23174%3B+touch+5th+Generation+-+Pink/1331013.p?id=1219050712926&skuId=1331 013
    by Belkin, so a place to start.
    They're a lot more expensive, but Griffin has some of their 'survivor' cases with sealed ports, so you could cover up the ones you don't need.
    If best buy isn't an option for you, at least there's a manufacturer to look for.

  • I have a problem updating the new ipod touch 5th generation

    I have a problem updating the new ipod touch 5th generation and I need help:
    With each attempt I receive the message:
    iTunes has detected an iPod in recovery mode.  You must restore this iPod before it can be used with iTunes.
    The iPod only displays a USB cable with an arrow pointing to an iTunes logo.
    I receive a "Are you sure..." message with the 2 options, one to Restore and Update and the other to Cancel.
    Each time I have selected the Restore and Update button and then moved through the acceptance screens.  Then iTunes begins to download the iOS 6.0.1 Software Update, which usually takes about 50 minutes.  During the download I will receive messages that an iPod has been found in restore mode.
    After the download is complete no update occurs to the iPod and iTunes displays the Device Summary screen showing derive Name as iPod and all other items as n/a.
    The iPod was working great without any known issues prior to attempting to update the OS.

    Maybe:
    iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT1476 i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    i just goyt my ipod touch 5th generation three days ago and left it in my bed with my screen down and itunes wont read it and it wont charge what do i do??? please help me

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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