Problem with my macbook air brightness control key

i have a problem with my macbook air.my brightness control key ( F1 & F2 ) dont work.what can i do ?

If keys on your keyboard don't work:
http://support.apple.com/en-us/HT203162

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Hello i have a problem with my MacBook Air they wiped out the operating system then installed windows 7 how do i re install the apple firmware

Hello i have a problem with my MacBook Air they wiped out the operating system then installed windows 7 how do i re install the apple firmware please help

That is incorrect. You can install Windows on a Mac, any Mac, without having OS X installed on it.
To the OP you will need the original system reinstall USB thumb drive that came with your Mac Air if it is older than a Mid 2011 model or if it is newer than a Mid 2011 model you use the Online Internet recovery system.
If you don't have that original reinstall USB thumb drive you can order one from Apple for a small charge. Call Apple and ask to speak to someone Specifically to order a Replacement USB system reinstall thumb drive for your model year. You will need the serial number of that Air. It is etched into the bottom of the case.
Eric Ross wrote:
You can't run Windows on your Macbook Air without having Mac OS X installed with Boot Camp. So it should be an option to select the Mac OS X partition at startup when holding down the option key. Take a look at this link, http://support.apple.com/kb/HT4818

I face a problem with my macbook air or i think it's from the lion OS cause i didn't happen with snow leopard OS the massage says ( you can't open the application ....... because powerPC applications are no longer supported) any advice ??

I face a problem with my macbook air or i think it's from the lion OS cause i didn't happen with snow leopard OS the massage says ( you can't open the application ....... because powerPC applications are no longer supported). any advice ??

Mac OS X Lion has dropped support for Rosetta, the feature that allowed you to run PowerPC apps on previous OS X systems. Check if you can find a newer version of the app you are trying to run that supports Intel processors.
What application are you trying to run? Maybe I can help you find a version that runs on Lion.

Hello.can anyone help me plz i have problem with my macbook air i can't find image capture.

hello.can anyone help me plz i have problem with my macbook air i can't find image capture. there is nothing in progrem can i reinstall that progrem and how?thanks

If you can't find it in your applications folder you will need to reinstall your Mac OS X. Take a look at this link, https://discussions.apple.com/message/16478873#16478873

Hello, i have a problem with my macbook air. When i try to open my iPhoto i should wait about 3mins to get opened it and also in it just appeared around 57000 photos! in which i have 2000. they are not mine, the photos are pics of other people or things

hello, i have a problem with my macbook air. When i try to open my iPhoto i should wait about 3mins to get opened it and also in it just appeared around 57000 photos! in which i have 2000. they are not mine, the photos are pics of other people or things

If you want help you’ll need to give us more information. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

Having problems with my macBook Air wifi staying connected

I'm having problems with my MacBook Air staying connected to wifi....Help - Very frustrating!!!

When you go to perform a software update or make a system change it'll prompt you for an administrator's password. If you're the only user on the machine, you're also the administrator.
If you've forgotten this password it can be reset using Disc 1 of the System Restore DVDs that came with your computer. Because the MBA lacks an optical drive there are two ways to perform the password reset:
1. Purchase/use the external, USB-based MacBook Air SuperDrive
2. Use CD/DVD sharing between another, compatible computer on your network
Steps on how to do this are found between 46-49 in the owner's guide that came with your machine or it can be downloaded via the web at:
http://manuals.info.apple.com/enUS/MacBook_Air_UsersGuide.pdf

No problem with iMac, MacBook Air, but no joy with iPod touch

I switched ISP last week, and while I was able to link Mail with a MacBook Air, I hit disaster when I tried to do likewise with iPod Touch. I have my email with one ISP, but the new ISP gives me better broadband, and so I must use their SMTP. At first I had no problem as I inserted the correct Incoming and outgoing settings. Now I can't get past the first step of the new account box. That box throws up a webmail address I never had, and an Stmp I dispensed with last week. When I proceed to insert the correct settings, I get a message that my email service won't work. At my wits end with this. Can anyone help? Please.
Pat (Dublin)

Do the incoming and outgoing mail server settings match those of what is shown on your MacBook Air?
Have you seen this page?
http://www.etailor.ie/support/email-support/pop3-and-smtp-settings/
B-rock

HELP -- graphic problem with my MacBook Air

Hi, I have a graphic glitch on my 13' MacBook Air 2012 base model (1.8Ghz i5 Ivy Bridge, 4GB RAM, 128GB SSD, Intel HD 4000)
As you can see from the screenshots below, I have a jagged lines and imperfect rendering of images.
In image 1, you can see that there is a visible line under the iPhone and the shadow looks so weird.
In image 2, you can see that the icons are jagged and the colour gradients don't really blend in.
In image 3, you can see that the colour gradients are not normal.
In image 4, more jagged images can be seen.
I've tried to play some games too (Evoland, Trine 2) and apparently this problem occurs too, that the image quality seems so poor (pixelated lines). However, icons and images on my desktop and launchpad and everything look just fine. It's just images in games and App Store as well as browsers that appear so glitchy.
I've tried to open the Internet using Chrome and Safari, on OS X and Windows using Parallels, and both result in the same poor quality of image.
Does anyone know why I have this problem? I'm on Mountain Lion 10.8.4 and everything was perfectly fine before, I just noticed this problem recently.
I've tried to diagnose the hardware by pressing and holding D in the startup screen but it said there was no problem with my hardware.
It would be appreciated if you guys could help me find out what's the problem with my laptop. Thank you!
Any additional info, please ask. Thank you and hope you guys can help me.
P.S.: I'm currently in Indonesia, and will be soon moving to NZ, and there's no Apple Store in both countries so bringing my MBA to the Geniuses is out of option.

If keys on your keyboard don't work:
http://support.apple.com/en-us/HT203162

Lots of Problems with New MacBook Air

I just got my MacBook Air and when I type any number on the keyboard it will type as if I am pressing the shift key and in Safari if I click something it will be added to my bookmarks bar and it doesnt recognize the camera, which is the internal one. Please help!

A few things to note...
If you had contacted Apple about each of the issues that you reported here, they would have kept a log of the problems that would help them determine whether to continue support after the warranty expires.
You might consider asking about "Flat Rate Repair Pricing." See the discussion thread here and note that some users report that the flat rate repair pricing is only available in the U.S. and Japan.
gavin310 wrote:
(typically they just ship your computer to Singapore instead of working on it "in-house" from what I read).
Actually, I had great experiences with two different macs sent to the repair depot. One computer had narcolepsy on day one. Apple sent me a box, I packed up the PB and dropped it off at UPS. Apple fixed and returned to my house two days later. The second MBP had a known video card problem. I took it to an Apple Store Genius who ran a specifc test and deduct that it was the known defective video card. The store was out of parts and ordering would take a week. Knowing my past experience with the Repair Depot, I ask for that option. The genius took my MBP and shipped it to the depot that night. Three days later, I received the fixed MBP and on the work order, their tests showed failed fans that they also replaced. Three or four weeks later, the Apple Store called to tell me they got the video card in stock.
Gather up your grit, perseverance, and persistence before contacting Apple. Try bypassing phone support by contacting them via their online support system with the link I provided in the previous post. (I remember using the online support system and was able to choose to have them call me. At the time, I had AppleCare so i'm not certain with out-of-warranty.) Another option is to seek an authorized Apple service provider.
Good Luck!

The sound on my macbook air doesnt work anymore and im unsure why, someone said its a problem with the macbook air. anyone know how to fix it or how much it will cost for apple to fix it??

from what i have heard this is a common problem. at first my sound occassionally didnt work but now the sound icon in my tool bar at top of screen has gone and there are no settings to get it back. my sound has completely stopped working
please help
i need to know what the problem is and if it is able to be fixed, and also how much the repair would cost or if apple would do it even if laptop is out of warranty ??
thanks

monique13 wrote:
from what i have heard this is a common problem. at first my sound occassionally didnt work but now the sound icon in my tool bar at top of screen has gone and there are no settings to get it back. my sound has completely stopped working
please help
i need to know what the problem is and if it is able to be fixed, and also how much the repair would cost or if apple would do it even if laptop is out of warranty ??
thanks
What generation MacBook Air? You might start here:
https://discussions.apple.com/thread/1736638?start=0&tstart=0
Apple will fix it. No pricing without making an appointment with the Genius Bar at the Apple Store. Usually an Authorized Apple Repair Store can do it with a faster turn around time and less expensive pricing.

Wifi problems with new MacBook Air?

I have just bought a new MacBook Air.
For some reason the Air cannot find one of my WiFi networks called XF11. Its not a problem with the router being too far away because thats in my bedroom where I use the Air. The strange thing is my iPhone, my brothers iPad and my old MacBook find the network straightaway.
On a few occasions over the last couple of days when I have looked at the list of networks available it has briefly shown up but has then disappeared?
Any help would be most appreciated, its very frustrating!
Cheers!
Apologies if this is the wrong category to post this

It's new and in warranty. Please make a Genius Appointment and take it in for service.

Some problems with new macbook air

Hi=)
we bought new macbook air today, its nice, however few problems and if someone can help with any of them thanks a lot=)
1, magic mouse first was not scrolling, swiping and only moved/click but now after restarting macbook it doesnt work at all
2, when setting the trackpad to scroll so scrolling down mages page go down, up makes it go up, after a few mins it resets to the previous setting of the natural scrolling
3, magic mouse when it worked ,it also jumped around the screen
4, when i tried to make this message i have to try many times before i can type in the box (often comes up with the moving clock and can't type)
5. can i do the thing from my macbook pro where, 4 fingers swipe to side is like, pressing command+tab as i liked that
please will note i'm not saying this macbook is bad because for each problem there are 100 awesome things but i would be grateful for someone to help, thank you:)

Welcome to Apple Support Communities
When you try to turn off the MacBook Air, do you see any message telling you that an app couldn't be closed? As a test, close all applications and turn off your Mac.
Also, reset the SMC > http://support.apple.com/kb/HT3964

Problem with reformatting Macbook Air

I have previously reformatted my Macbook Air. However I do not have the Apple ID which was used to purchase OS X Lion as the owner is no longer around. I am not able to complete this process and subsequently, it states, " it does not have installation information". How can I resolve this problem and obtain a new Macbook Air?

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Best.

Having problem with my Macbook Air audio

Hi everyone. I'm just joined this forum because I'm having an issue.
I own a macbook air 13' (2011) and yesterday, I've bought a pair of Beats, as well as upgrade my mac to Mountain Lion from Lion (I'm running OSX 10.8.1)
I've never used any headphone or earbud on my mac before. After I installed Mountain Lion, I plugged my headphone in and notice that, everytime the computer got a sound notification, there're a lot of background noise (or you guys called it static noise or something?) in my headphone even when there's no sound playing. I try to listen some song and the noise's clearly there, especially when I play a song and mute suddenly.
But after a while in silent, the noise gone. I'm confusing. Everytime I make any sound, the noise comes back. Press the mute button, and after a while it's gone.
I've tested my headphone on my ipod and iphone, and it works fine. I think my mac cause that problem. But when I come to Apple Store and ask the Genius bar, they just put on my headphone and nothing's going on. Back home, and it happened. Probably because the store's too noisy, so they can't notice anything?
Now I don't know if Mountain Lion caused it, or it's my macbook itself. So now I'm listening on my iPod, and everything's just fine.
Any suggestion?

Harry_howard.UK wrote:
Hi. I just wondered if you are still having this problem?
I have a Late 2012 MBA13 and, like you, rarely use headphones. I started today and it is doing the irritating buzzing in my ears (on all four of my headphones). I have been looking at sites and didnt come up with anything. I saw the post re my iPhone and moved that (and my BB) well away and still no louck.
!! Then I removed my power cable and it stopped!? Interested to know if this effects yours too before I head off to the Apple Store.
If it does it could be magnetic or power source based and could well then become a hardware problem which means no fix coming!
Thanks for your time.
Welcome Harry...sounds frustrating. Other than my iPhone being too nearby, I've never had the issue with my MBA...with or w/o headphones, with or w/o the power adapter connected. Sounds like it might be worth a call to AppleCare or a Genius Bar appointment since your MBA is still under warranty. There may be an issue with the power supply itself.
You're probably aware, but MacBooks shouldn't be plugged in other than when they're being charged. More here:
http://www.apple.com/batteries/notebooks.html
Hope you get this figured out. Let us know how it goes!

Having problems with my Macbook Air. I cant remember my pass.

Hey everyone,
I have a problem. I am trying to update my itunes, and in order for it to be updated, it requires me to input a password first, which I think is some kind of a master pass to the computer.
The problem is that I don't remember that password and I cant really change it from no where.
Please help. I have a macbook air.

When you go to perform a software update or make a system change it'll prompt you for an administrator's password. If you're the only user on the machine, you're also the administrator.
If you've forgotten this password it can be reset using Disc 1 of the System Restore DVDs that came with your computer. Because the MBA lacks an optical drive there are two ways to perform the password reset:
1. Purchase/use the external, USB-based MacBook Air SuperDrive
2. Use CD/DVD sharing between another, compatible computer on your network
Steps on how to do this are found between 46-49 in the owner's guide that came with your machine or it can be downloaded via the web at:
http://manuals.info.apple.com/enUS/MacBook_Air_UsersGuide.pdf

Problem with my macbook air brightness control key

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