Problem with my printer "sorry not recognised"

Dispite posting the problem i had after MUCH hard work and searching for how to do this, i never got a reply (i thought this was a support forum), i hate to say it but support from HP has seriously gone down hill, i have a problem with my printer which is in warrenty can i send and email NOOOOOOO cos i have to put S/N and product number i put them in but i get "sorry not recognised" How the hell are you meant to get any support when they make 99% impossible to to post and email them  i am sorry HP but your support is a shambles, your heads should be hung in shame.

Same problem and the same printer, Yosemite not recognize the printer (which I think is incredible, Windows was better in these areas to get a new OS).
Some advice from those who have been mentioned here and do not solve the problem?
If I had known I stay with Snow Leopard, worked best on Imac mid-2010.
Very unhappy with Apple, had understood that they were more serious and respectful to customers.

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