Problem with my Zen Micro's sound j

Okay, I am getting very, VERY sick of all the hassle with this litlte piece of junk.My Zen Micro has had a series of problems and, personally, I just want rid of the little beast. But, unfortunately, I'm not one of those cliche upper-class Canadian kids who can harass their parents into getting them a new one. So, I guess I just want to know if anyone's got any suggestions for me in my predicament.My Zen Micro's headphone jack recently became faulty and, as I have had multiple problems with it, I'm used to this. So I brought it back to the place I got it from and requested, very calmly, for them to ship it out for repairs. And, just my luck, that complany recently got into an argument with Creative and will no longer carry, service, or support their products. WONDERFUL.My warranty is going to be void in a matter of days and I'm very, VERY frustrated. This means they're no longer honouring my warranty, and, to me, that's just NOT COOL. I would like to stress that this is the HEADPHONE JACK AND NOT MY HEADPHONES. And, yes, I'm sure. I believe I was unlucky enough to get one of the ones where it wasn't properly sautered... and I don't know what to do about it. I guess, at this point, seeing as it seems like I'm left without any other options, I'm just gonna crack the thing open and try to fix it myself unless someone can suggest anything more logical. All I'd like from you guys is to know if anyone has had similar experiences or problems and can give me any suggestions or tell me how I might go about repairing it.

Yep, Philazen, that's it exactly. The jack is really sensiti've, and I usually end up in some really obscure position - with the cord of my headphones wrapped around my finger or a piece (or 20) of tape holding the headphone jack in a very specific place - if I want an at all reliable connection. I was told by the people who sold it to me a few months ago (only AFTER I returned my first one) that there were some faulty models of Zen Micros near the very beginning where the sound jack only had 2 pieces of sauter and let go very easily. However, it's also apparently a topic they're very touchy about and deny ever happening, but hey, at this point, I can only assume that's the case for me.Beasts indeed.
Message Edited by Sevyn on <SPAN class=date_text>08-6-2006 <SPAN class=time_text>05:34 PM
Message Edited by Sevyn on 08-6-2006 05:35 PM

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VERY BIG PROBLEMS WITH MY ZEN MICRO AND MEDIASOURCE! PLEASE PLEASE PLEASE HELP ME! PLEASE RESPOND

Ok so a while back I had to give up my computer because it wasn't working.
I thought that with my new computer I'd be able to transfer all of my music from my zen micro onto my new computer.
Now my new computer is set up and I have installed creative mediasource and everything. I started to transfer my music from my zen onto my computer. My first 2 songs transfered successfully onto my computer. On the third song, I get this message:
"Unable to read file, file may be in use, missing, or corrupted."
I thought that maybe it was just that one song so I shrugged it off. But then it says the same thing for every single other song that i have! Only my first 2 songs out of my entire music library on my zen will transfer!!!
Please i really need your help!!!
And say that there is no hope in getting the rest of my songs to transfer and i have to download 094 songs from limewire? I'll surely be arrested for downloading that much! What should i do if i must download all of them?
And one more problem with my zen: Some of my Jump Little Children songs are doing something weird. The song will be fine and then a clip from another song will play during it! And then press next and it just keeps playing all of my Jump songs in order even though my player is on shuffle and they do the same thing with the clip from another song interupting it. Whats going on?
Most importantly though, i really need the questions answered about transfering from my zen to my computer because i'll be getting a new player soon. But this is my entire music library at stake!! PLEASE RESPOND!!!

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

One of a kind problem with the zen micro(which i love)......... PLEASE HELP me bring it back to l

[color="#ff6600" size="4" face="Verdana">I have a creative zen micro and when i try to turn it on?i get?the blue glow but it only goes to the screen that says creative with the copyright info?then it'sfreezes?there and i have to take the battery out to turn it off. Also when i try to connect it to my computer it does the exact?same thing. This is basically all i get out of my zen lately, and its been doing this for a few months now. Ive tried the take out battery while holding on thing... but i dont even get the recovery screen or whatever. And the worst part..... i dont have a warranty. A few things that?might?have led to this problem are
[color="#ff6600" size="4" face="Verdana">I have lost the actual zen micro usb charger<
[color="#ff6600" size="4" face="Verdana">People dont understand the touch pad and use it like a gameboy<
[color="#ff6600" size="4" face="Verdana">I cant fit anymore music <
[color="#ff6600" size="4" face="Verdana">When it'sstarted to freeze?id take the battery out and restart it(poor thing)<
[color="#ff6600" size="4" face="Verdana">I got this as a present last christmas, and it stopped working around the summer time, maybe its just old.. but i dont want to give up on it... even if i do get the zen vision M for christmas

An update...
I downloaded Apple's (rather large!) list of software updates today, and I was finally able to recognize my iPod again. I did a restore using the iPod updater from 06-2006, and all seemed to work OK. (I'm afraid to try the new one again!)
Then I tried to re-load my music library from iTunes, and got stuck. It froze up after a while and wouldn't go any further.
When I disconnected my iPod from my computer, I find 2 podcasts and nothing else, though iTunes told me it had transferred 600+ songs. Those 2 podcasts do play fine, and the basic iPod software all seems to be intact.
So -- anyone get through this connection problem and have any ideas to share??
iMac Mac OS X (10.4.7)

Having big problems with Creative Zen Micro Photo!! I need much urgent help!

Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Help Me, problems with my Zen Micro. (please see inside for scenar

I turned on my Zen Micro
then it is stucked at the CREATIVE LOGO
so I did the Recovery Mode
I chose Clean Up
So a window came out that says something like are you sure you want to clean up so I chose YES.
then a window came out that says "Scan Disk or Scanning Disk"
I thought that my problem is already over
but, Oh My God! I've already been waiting for like 8 hours and the window saying "Scan Disk" is still not finish. waaaaaa!
then I thought, probably Clean Up is not the solution
I tried Format All
then a window came out saying "Formatting"
What the! I did it like in the evening and I slept for like 0 hours to check in the morning, but still, it is still not finished.
What is this?
I also have a problem, my computer doesn't recognize my Zen, and just to double my bad luck I lost my warranty receipt.
Oh my Lord, please help me.

So -
I have received a message from support, stating that the player most certainly is irreparable - and instructions on how to return it to have it replaced.
It seems to me that the player harddisk is broken/damaged. This may be a result of using it while jogging/running... (in my view) It is dissapointing that the player can't handle this - which of course must be considered a fairly normal usage. I have experienced some skipping earlier, but never thought this would affect the player to such an extent.
Hopefully - this is not a fault that applies to every Zen Micro out there, although your posts may indicate that this may be an issue with several players.
regards,
BjOlav

Major audio problems with Creative Zen Micro 6Gb... need h

I have had this device for about a year and a half. about a month or 2 ago, there has been problems with the headphone jack. If the base of the headphone cord (all 20 of them i tested) moved, the audio will either go mono-tone, or play a signle layer of the audio file, or no audio at all. although when applying pressure to it, it will play well. I do NOT want to not go hands free just to enjoy my music, so please help me out!
-Bash

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

Problems with my Zen Micro

So I just got my new Zen player for Christmas, have never dropped it, never slammed it against anything, and have never had any problems with it until now. I had charged it on the adapter all night, and this morning I was using it, went though about 5 songs, and at the end of the fifth song it shut off and won't come back on. I tried turning it back on and?resetting it and nothing happened. So when I got home I tried plugging it into my computer or the adapter again to see if it would work and maybe it was the battery that needed to be charged. I tried downloading the Firmware, but it says that my player isn't connected and won't let me download it. So now I'm completely out of ideas and need some help because I need it in the morning for a party.

See the "PC connection problems with your player" section of the FAQ post.
The faceplate was redesigned after the first few months, and this affected the way the light comes through. This might be the difference you're seeing.

Problem with Creative Zen Micro software detecting certain C

Hi,
I hope someone can help me. I recently purchased a Creative Zen Micro MP3 player. So far, I have very few complaints, apart from the fact that while travelling on the bus, it won't seem to detect any radio stations.
The problem re: the software though is that it will only detect the last track on three of my CD's. None of these CD's are damaged in any way, but all are from the same record label. Anyway, I was wondering if anybody had any tips on how I might be able to transfer these albums onto my player?
Thanks a lot.

My zen micro problem:
Brief Problem description :.When I put a battery in the Zen micro, it automaticly turn on andshow "hardware problem" and freezed.2. If I connect to power adapter, i it automaticly turn on and show"hardware problem" and freezed.3. If I connect to my computer via usb cable, my computer can not findthe player and the player do not turn on even I switch on. As long asI put the battery in it, it automaticly turn on and show "hardwareproblem" and freezed. My computer still can not find it. I'm sure thecomputer and usb cable is working because all of my other device isworking ( include mouse, keyboard, logitech web camera, canon digitalcamera, samsung 52MB mp3). I try to take off all of theother usb equipements and the zen micro still not work. I can not rewrite the firmware because the zen micro freezed at"hardware problem" and my computer can not find it.
Help!!!!!!

Problems with Creative zen Micro Pho

Hello.
Today my creative zen Micro Photo came.
Eeverything works, the software, the player, but i cant put files on it. Hes loading the battery if i take the player on my USB.
But the software (Zen Micro Photo Media Explorer) doesnt recognice the player, so what shall i do?
sorry for my mad englisch, im from germany

Have you tried going into Device Manager and updating the driver for the Micro? You don't actually have to install a driver update, you can just elect to use the driver that is already installed, and Windows will attempt to refresh the pairing between the installed driver and your specific player.

IF ANYONE IS HAVING PROBLEMS WITH THEIR ZEN MICRO AND MICROPHOTO, READ TH

Download : Latest Firmware.
- ZenMicroPhotoP4S_PCFW_LB__20_0.exe
Disable Mediasource Detector.
-Start Creative MediaSource.
-On the menu bar, click Tools -> Settings.
-Click the Detector tab.
-Click the Enable Detector checkbox to uncheck it.
-Restart your computer.
Try updating the firmware again.
Afterwhich , you may want to try reloading the firmware using the
recovery mode option.
Try to get into recovery mode with the following steps:
) Turn off the player.
2) Remove the battery.
3) Move and hold the Power button to the Power On position and
re-insert the battery. Hold the Power button until the Recovery Mode
appears.
The following options will be displayed:
) Clean Up (Performs a disk scan on the players hard disk, it will not
affect music files)
2) Format All (Formats the players hard disk - Note: all contents will
be lost)
3) Reload Firmware (Reloads the Operating System on the Jukebox)
4) Reboot (Reboots the device).
Next select Reload Firmware and connect the player to the PC. After
connecting, launch firmware update file. Does the firmware update
process complete?
Message Edited by barylakamil on -2-200608:3 AM

Mine is doing the exact same thing. Completely frozen while trying to reload firmware. You boot the thing up and it just sits there with the creai've logo. I have not tried the steps outlined exactly above yet but I am going to give them a shot. Heck I have nothing else to lose. At this point it is already 200 bucks down the drain. Hmm maybe I will go with the Zune form microsoft.

Problem with my Zen Micro Photo MP3 pla

It has worked fine ever since I bought it. All of a sudden tonight when I turn it on it's on a Recovery Mode Screen and it gave me 4 options.
. Clean Up
2. Format All
3. Reload Firmware
4. Reboot
?I tried all 4 of them but nothing worked. I tried to upgrade the firmware from Creatives website and it wouldn't allow me to. I tried to use Creatives MP3 recovery tool but it gave me an error message saying:
[color="#ff0000"]Administrator, please follow installation instructions from Solution ID # 6737 and run this recovery tool again.
So what do I do now? I have Windows Media Player and I just downloaded it again in case I didn't have the latest version.

Hi,
You can find the instructions for Solution ID #6737 here.
Good Luck.

Probleme mit dem Zen Toch 40gb/ Problems with the Zen Touch 40gb!!:( Out of Gara

Hallo ich br?uchte dringend Hilfe. Ich kriege den Creative Zen 40gb nicht mehr zum laufen Da er nur ab und zu angeht Das ?rgerliche daran ist das ich im Ausland war und das Teil nur 4 mal benutzt habe Leider geht er nur ab und zu an und wenn er mal an war, ist er dauernd abgest?rzt Da ich so lange weg war, ist mir jetzt auch noch die Garantie abgelaufen ( Jahr 3 Monate). Im Media Markt bekomme ich leider keine Unterst?tzung nichteinmal ein Versuch das Ger?t auf Kulanz reparieren zu lassen
Leider ist mir das ein wenig zuviel Geld f?r 3 mal musikh?ren. Vielleicht kann mir hier einer Helfen!!!!!!!
I have big Problems with my Zen Touch 40gb May be one of the members here can help me!!because my local dealer isnt able to do this Because the player is older than one year ( y and 3 months) I think that the garanty is normaly to short for this player. In germany you can read a lot about the problems of the Zen. Can it be that the Software doesnt work 00 % I was the last year in Poland so i had the zen 3 times in use The player freeze everytime and the biggest problem now, i cant switch the player on to make an update or something !!! please help.
Greetings

sry about ur problem. I had/have some of ur problems with my zen micro 5g. have u tried 2 reset it into recovery mode and do a cleanup? it won't mess up any of ur songs or anything like that.

Problems with my Creative Micro Zen hanging on the Creative Logo Scr

I've been having problems with my Zen and have sent the following email to creative but if any one has any suggestions etc on what to do could they please email me thanks
My Creative Micro Zen 5GB player has been hanging whilst using the player.
I followed the advice found in the manual and on the creative web site to reset the player by removing the battery and then reinstalling it. This worked on a few occasions.
However the player hung again and so I tried to rest it as before, when I replace the battery the player turned on and lights up with the Creative logo screen, but then hangs on the Creative logo screen, despite waiting to see if the player continued with the start-up, it did not and so then I tried resetting again, by removing the battery and reinstalling it.
However the player is still hanging on this screen and I cant get it move away from this screen. The player wont allow me to move away from this screen at all, so I am unable to carryout the disk clean up which was also suggested. When the resetting didn?t work, I tried taking the battery out and leaving it overnight and then replacing the battery, however the player still hangs on the Creative logo screen. This has been continuing now for three days.
I have also tried plugging the player into the power charger and it still hangs on the Creative logo screen. The backlight on the Zen Player lights up when the player first turns on but once the Creative logo appears on screen the light fades out. I have also tried recharging the battery to see if maybe the problem was a flat battery but this didn?t appear to work as it is still hanging. However the Zen does light up as it does when it charges normally. I also own a spare battery, which I have tried but the Zen player still hangs on the Creative Logo page.

I found the solution! I saw numerous posts saying that all you could do is send it back to the company, then I found this one:
Hi All,
My zen has been down for the last week, hangs up on creative screen. I took the battery out and was able to get to the recovery mode but "disc scan" would not do anything(in limbo) and "reboot "met with the same result, nothing. If you want to talk to anyone at creative and are past your 6 month warranty window you have to pay $20 for the phone call. Well I decided to take matters into my own hands and spent yesterday morning researching old threads about this problem. I kept finding an uncommon fix. When you hold your power button on and replace you battery and the recovery screen starts up you wrap on the back with your knuckle, in my case I hit my zen face down sharply on my dresser. To my amazement the "Doobie Brothers" started playing and I have'nt had any problems yet. Evidently these systems have a hard dri've that hangs up. It may not work for you but it cured my glitch.
Steve C.
It worked for me, but only after four or fi've tries. Good Luck!<IMG height=6 src="http://forums.americas.creative.com/i/smilies/6x6_smiley-very-happy.gif" width=6 border=0>

What is going on with my Zen Micro battery?

Ok, so far I have been fairly happy with my Zen Micro (only one freeze/reboot) but something is serioursly up with my battery. Yesterday, I used my Zen Micro for no more than 2 hours after a touch up charge and I had two bars left on the battery display. Then when I tried to turn it on this morning it wouldnt turn on, so I plug it into my power adaptar and it shows that my battery is completely drained! How can this be? Does the player use up battery power while the Micro is off?
The has already happened to me once. I charged my battery the first day I got it and used it for a while. Then the next morning the Micro wouldnt turn on so I plug it into the adaptar and it keeps flashing the Creative logo so I had to clean the disk.
Two different battery problems not even within the first 5 days of purchase
(I can still return it to Frys thankfully). Please tell me what is going on or I might have to just swap it for an Ipod......

Well my player has been fine after I ran the disk clean for the first time, but it is my **bleep** battery and its battery life.
Maybe I should swap in the extra battery I got. Any suggestions on how I should handle it's Like what should be my charging routine? Because when I popped in my first battery it had one bar on it and I was using it for a while, then I did a full charge and used it for a while and the next day is when I had the freeze. so for the new battery, should I pop it in and just fully charge it before using it's
::I have visited the ipodlounge and have seen alot of problems with ipod, but since there are so many Ipods out there I am not surprised. I am surprised at how many problems the Zen Micro is having without having sold as many units::

Very odd firmware problem for my Zen Micro..

Well, my zen micro froze and stopped working about a day ago. So naturally, I just pulled out the battery and put it back in to reset the player. Then, I found out my zen is not detected by Creative MediaSource or WMP . Also, the zen did not tell me what song was playing, but all the songs worked fine.
So, I go to the knowledge base to look for what to do. It said got to recovery mode then clean up and reboot, format all and reboot, finally reload firmware and reboot. Well clean up did nothing, format deleted all my data (which isn't that bad I knew it does that). Then I pressed reload firmware and it said the current firmware was deleted and to install and update.
So, I went to this site and installed the firmware updater but it isn't working. The updater says my player isn't connected when it really is. But, when I go to my computer still shows Creative Zen Micro is connected. It also still isn't detected in WMP and Creative MediaSource. On top of this, it won't let me get out of recovery mode because of there being no firmware.
So, my Zen Micro is stuck in recovery mode with no firmware. The firmware updater does not detect my Micro but my computer itself does know it's connected. What am i supposed to do?
I tried the troubleshooter and it didn't help at all. I've been unplugging and plugging the micro back in constantly and that does nothing either. I even found my installation original cd and it says please connect a player to activate the firmware update.
What do i do? :'(
(My e-mail to support came back with an automated message that didn't help in anyway)

The good news is you are not alone!? I have had exactly the same problem with my Zen Xtra. Apparently in recovery mode the normal drivers do not recognise the player, I came across a thread recently that said you need to load a special driver to recognise the player in recovery mode... only problem now is to find it again. When I do I'll let you know. Good luck!

Problem with my Zen Micro's sound j

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