Problem with N79 typing

hey! it hasn't been a month since i got it, but i have a huge problem with my N79. when i type an SMS, it hangs after typing a few characters and all i could do is restart the phone. but once i do restart it and start typing another SMS, it hangs again. it's really irritating! i can't use it to sent texts anymore. the number '2' usually appears before it hangs, even if i'm not pressing on number '2' on the keypad. i tried bringing it to a shop to get it reformatted, but the problem came back after 4 days. i tried reformatting it myself, but it didn't work. help me, please!

rick is right check for the latest firmware if you have not done so already. you can do so by FOTA in your apps or menu (software checker or device manager - tool and utilities section)
or you can go connect your phone via usb and use NSU to search for the latest firmware for your phone.
here are some other things you can do. make sure you back up all your data.
*#7780# - Restore factory settings - resets all the settings to the default ( you will not lose any data)
Make sure you back up your data as you will lose all of it when you perform option 2 or 3 on this list.
*#7370# - Reformat your phone
This you perform as a last resort. Nothing else is working. Turn off your phone, hold the following buttons while pressing the power button.
re-flash - hold the following buttons *, 3 (number button) and talk/green key. turn on the phone and do not release those buttons until you see the Nokia boot up screen.
If these codes are not working the only thing for you to do is contact your Nokia Care Center/Service.
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

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    In the second picture will show you how my phone looks after reinstallation, the picture is taken with the application "screenshot"
    In the third photo are abbreviated name applications and folders, what does not happen before reinstalling the software
    Attachments:
    Nokia-N79.jpeg ‏808 KB
    Screenshot0001.jpg ‏39 KB
    Screenshot0002.jpg ‏28 KB

    Thanks for your help, but did not work anything you said, I attached two more pictures of the result of both your ideas
    Attachments:
    Screenshot0003.jpg ‏47 KB
    Screenshot0004.jpg ‏34 KB

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