Problem with NOKIA 5800 Music Express

Hi all,
My NOKIA 5800 hasnt been working properly for some time. I can not make a call using my phone book (only if i dial the number i can call) though incoming call can be received. Apart from that, when i try to navigate tomy memory card, i cant anything rather than some less important files though i can find those floders when using via pc! Lots of other problems.
From this discussion (/t5/Phone-Applications/Antivirus-for-5800/m-p/426338) i find out that its not necessary to use antivirus if properly used. But the thing is, i let my mom and sister use this phone for like 6 months, there was internet connection. So, i am not sure whether they did something wrong which led to these problems. Before that everything was fine.
Help me guys! I am freaking out!
Thanks all!
CHeers!
Solved!
Go to Solution.

i agree with farby.. Do a soft/hard reset.. *#7370# code is 12345..
Note: virus cant infect ur device memory.. But it can infect ur memory card nd corrupt it.. So scan ur memory card wd antivirus on computer... If no virus is found and ur card is unreadable, format ur memory card.. Before formattin backup data as much possible..
Hope this helps.
Regards,
Dr. Shoubhik

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This is my problem with nokia 5800:

this is my problem with nokia 5800:
my phone is updated.
sorry my english isn't good
1. music player have too much problem and player hang too much,too much ,too much.and earased playlist and all songs in playlist and from music player then i should earase songs from my phone then retransfer to phone
2.music player sometimes hang at the end of song and I should restart my phone!!!
3.Oh INTERNET!often when I work with internet and click above a link phone hanging and restart browser and I huffy!!!
4.messageing has not recently use numbers and I should alwayes add my numbers from contacts but nokia java mobiles in part of "To" has recently used numbers shortcut!!!
5.when dialling a number and failed,I should heare the error trump for 7 second and don,t disconnect with any key!!!!
6.after i update my GPS some of entertainments isn,t in new version, such as take photo from map nad altimeter and ...!!!
7.photo camera has not sound off or intercept the voice!!!
8sometimes remot of player dosn't work and I should pause music then replay to work the remote
9.the camera has not 16:9 aspect ratio.but 5800's lcd is 16:9
10.Note applicatin has any shortcut for sorting notes
11.bluetooth should saved in phone memory and if memory be full or the shared file is longer than memory phone we can't save that on phone!!!
12.delivery report dosen't shown at inbux and I should that from Delivery report part and if number of messages is more than 20, we can't know delivery report!!!
13.

1.
2. Their different teams. As I said, this is not a big issue unless more people send emails to Nokia asking for it, and no, as far as I can see, only a minority cares for this issue. Nokia will not spend to develop something in an OS that only a few people care about.
5. Its an OS design. Either live with it or buy a new phone.
7. It seems you do not understand what "country dependent" means. It depends upon your country's rules and regulations if this is available, and if the majority of the countries in the world are making laws for the prohibition of silent cameras, Nokia cannot do anything about it. If they break this law, then that country will not allow Nokia phones to be sold in that country, which is bad for Nokia. Personally I dont understand why people want to remove shutter sound.
9. The setting to get 16:9 ratio is yes, software, but you also have to consider the sensor hardware. The sensor hardware is able to receive light in the same ratio as the pictures, and not in 16:9 ratio. Hardware cannot be adjusted. You yourself said you work with an SLR camera, and if you look through the viewfinder, you see that the camera lens sees the view in a "square" ratio as well like the phone. Creating software to render a picture in 16:9 ratio is just simply creating software that cuts off the reception of light in the top and bottom part of the picture so as to create a 16:9 effect. Meaning the camera is not utilizing the full 3.2 megapixels of the phone, and the result is just the same as getting the picture you took and editing it on your PC to show a 16:9 ratio.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Ovi maps problems with Nokia 5800 xpress music

Since Ovi updated the maps I've had trouble using it. I have version 40 firmware which was installed by Vodafone when my device expired. Despite the update, Ovi maps just crashes the phone when I try to use it. The screen goes blank and I get all coloured lines flashing down one side and the phone reluctantly restarts. Any advice please?

I am having exactly the same problem with my 5800 xpress music having updated to version 40.0.005.235.10 and installed the new version of OVI maps and the software Own Voice.
I have also tried reinstalling the sotware, restoring my phone to factory settings and resetting my phone by pressing the green, red and camera button whilst powering up. The problem persists. I will be making a call and within a few seconds of the call being connected the phone switches off and back on again. I also get the the coloured lines flasing on the screen.
Please Nokia Support, help us out.

Problem with Nokia 5800 Xpress Music

Hello. I have a Nokia 5800 Xpress Music for about a year now and been taking great care of it. I don't know why but a while ago it started freezing at times when i would try to turn on the camera..had to multiple times restart the phone and remove the battery in order to make it work (In the open applications menu it would show the camera running but you wouldn't be able to use it). Then i noticed that the two touch buttons it has in the main screen (dialing and phonebook shortcuts) wont work either, no matter how many times i press them nothing happens. Same goes for the Green and Red button on the left and the right side of the phone (Accept/Decline buttons), they won't work either when i'm on the main screen (wallpaper), they do work in the main menu though. I tried resetting my phone to manufacturer settings but nothing happened. What is wrong with my phone? Can anybody help me with it very please?

@guilty_gr
Welcome to the forum!
When you say restored "factory settings" I don't know whether you mean that you backed up essential data then keyed in *#7370# followed by 12345 (default Nokia lock code unless altered by yourself); I would remove any memory card first and see if any difference before restoring device.
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Resetting call timers nokia 5800 music express

i cannot reset the timers in log ->call duration
if i try to clear timers the phone asks me for a lock code, i cannot remember if i ever did lock that option.
i dont have any lock codes on my phone, the startup is the standart 0000
please help

it should be a standard nokia default code 12345 unless you changed it. you say no so this should work for you
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Problems with nokia 5800 XM

Hi,
i have problems installing applications from mobile phone and also i can't install .sis file applications on my mobile phone. any clue?

@hrc112
Welcome to the forum!
What firmware version is your 5800XM running, key in *#0000# on dialler, have you just updated?
If you go to Menu > Settings > Application mgr. > Installation sett. - is Software installation = All and Online certificate check = Off?
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Nokia 5800 music Express lost photo

Hi Gyus,
I need help BADLY i have deleted all my photo from image and video,how can get it back its very urgent.....please help...
Vishwa

You are welcome Feel free to press the orange kudos button on my solution
Message Edited by psychomania on 04-Mar-2009 02:20 PM

5800 music express problem with Bluetooth

Hi,
I have recently had problems with my 5800 contacted nokia they told me to take it to a care point which I done. They were unable to fix it so they had to send it off to nokia themselves. After approximately 2 weeks nokia contacted me and told me that your device is ready for pick up from the care centre (which is 30miles away).
I went to pick the device up and brought it home the exact same problems were still there contacted the care centre they told me to take it back down to them which was totally unacceptable for me. Contacted Nokia they said for me to send it back to them direct but I feel that I don't want too be without my phone for another 2 week when they have already had the chance to rectify the problem. Surely if the device was unable to be fixed then a replacement handset should have been offered. Am I being unreasonable???

Ok, so it does seem the problems are related to a malfunction. Have you tried returning your phone to the shop you bought it from, and asking them to replace it?
Failing that, your only other option would seem to be to keep pestering Nokia Care for a replacement...
P.S I don't think you are being unreasonable wanting a replacement if your phone is faulty & can't be fixed under waranty!

Litlle problem with nokia maps for 5800 xm

hi evryone,
i have a problem with nokia maps for my 5800 xpressmusi which is i cant find my acces point when itry to GO ONLINE
please help thank you

Hi,
When you switch on your device for the first time, the access points may be configured automatically based on the service provider information in your SIM card. Otherwise contact your operator or service provider to receive the access point settings if you cannot find it..

Problems with nokia music

I got it just 3 days before...n now it is showing connecting problem wid my Lumia 720 ...i hav cheqd all settings....

Just few days back got my lumia 720 but not able to connect nokia music. Some problem with nokia account. Not able to run fm radio. No amber update received yet. Very disappointed. No access to mix radio.

How to mark files in nokia 5800 music xpress

i bought a new nokia 5800 music xpress i wanna know how to mark files ?

http://dailymobile.se/forum/index.php?topic=1626.20
ok try this application it might solve your issue. good luck , this will work for your messages and bookmarks will not work on gallery files, still something is better then nothing.
Message Edited by radical24 on 25-Mar-2009 12:13 PM
You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

Problem with Nokia Messaging on my N97 (V22)

Since afew weeks I have a strange problem with Nokia Messaging on my N97.
I receive emails using Nokia Messaging (V10.2.26) with a date shown incorrect as 01.01.0000 and the email then can’t be opened/read.
This happens either on 3G connection as well as WLAN and it seems to be by random, not only HTML-emails or emails with text only.
I have uninstalled Nokia messaging already and reinstalled V10.1.24 but the problem still remains.
Is there any idea how to fix this issue because it is quite annoying and I can’t use the full functionality of my cell phone?

millic wrote:
ceroberts75, I remember from your other posts somehow server thinks you already have an account with the email you are trying to configure and you/nokia support is not able to get access to it. Different people have resolved this issue in different ways. For me it was just another way. Thought it might help someone.
absolutely m8. thats why i gave you a kudos.
the challenge is that NM has been unruly as of late...and believe when i say that i have literally been on the phone teching nokias support up to tier 2 and creating, canceling, trying new acounts with different email, different ways of creating them, with wifi, gprs...and praying for hours accross mutliple phone calls
but to no avail, are the devices we are using connecting and syncing...even with thier n900 specialist which i had to help him! lmao.
another option for a solution is alwayhs welcome as there are more then one way to skin a cat.
i hope it works for him and others as i kno9w thesome that are just giving up on it.

Problem with Nokia Camera and Smart Sequence

Hi,
I'm having a problem with Nokia Camera and the Smart Sequence mode.
Basically, if you take a picture using nokia camera, and view it in your camera roll, it usually says, underneath the pic "open in nokia camera".
Well, if I take a pic using the Smart Sequence mode, it just doesn't say "open in nokia camera" so, to use the functions of smart sequence (best shot, motion focus, etc), I have to open nokia camera, go to settings and tap the "Find photos and videos shot with nokia camera" option.
Does anyone has the same problem? Anybody solved it?
I already tried reinstalling nokia camera, but that didn't help.
I'm running Nokia Black on my 925.
Thanks everyone!

Hi,
I had the same problem with my 1020. It did get fixed with the last update to Nokia camera.
However, IIRC, it didn't just happen right away. When browsing the camera roll I'm pretty sure that the "open with Nokia camera" text wasn't there.
Slightly disappointed I opened the (Nokia) camera anyway and was going to test the smart sequence again. I noticed the only precious pic I'd taken using this actually appeared top left of the screen.
I opened it and I had all the smart sequence editing options again - that we're missing previous. Made a new picture and saved it.
Now when in camera roll the text shows below the image and all is good.
This probably doesn't help much except that it didn't seem to fix automatically.
I work @Nokia so I can ask around a bit to see if this is a known / common issue (not that I know any developers)

Problems with Nokia Photos (Lifeblog)

I have been using Lifeblog 2.5 on my PC running on Windows XP sp2 for more than 2 years and was very pleased with how this software worked. I regularly used it to transfer both photos and videos from my N80 and N95 to my pc. When Lifeblog was premium software I paid for the full version.
I had a problem with my PC and had to perform a destructive recovery on the C drive of my pc. I then tried to download the Lifeblog program again from Nokia only to be met with a SORRY greeting. So i was able to find the Nokia Photos software which I downloaded and installed. I then imported my Back up files from Lifeblog.
The problem with Nokia Photos is Videos do not play. Only SMS and Photos can be viewed even though I have ticked all the boxes.
I think that Nokia must have some problems with Lifeblog and Nokia Photos. Any help as to how I may be able to get it to work as well as it was before would be greatly appreciated.
Adrian
Adrian Smith

I have since reinstalled all the XP framework software and it seems to work fine now.
Thanks for your advice.
Adrian
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A problem with Nokia 5530 wirmware updating! Help!

Hi all,
I have meat the problem with Nokia 5530 firmware updating: updating allways finish with the message "Downloading of the variant package failed.Most probably there is non-commercial software in your device."
Is there any solution for that problem?
Thanks and regards,
Alexander

first its ok
then
translation:
For a better connection please insert the usb-cable directly in to the computer and not trough a usb-hub or -keybord or a dockingstation of a laptop.
Nokia Software Updater has tried downloading the software, but this is failed 4 times.
Its posible that it can be caused by a bad, slow or instable internet connection.
This failure can also occur because we have maybe a problem with our servers.
try later again
i tried it on 2 PCs one with vista and one with XP plz help me
Message Edited by progunnl on 13-Mar-2009 02:50 PM

Problem with NOKIA 5800 Music Express

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