Problem with Nokia Suite updating e71 firmware

I had to do a hard reset on my e71 and now I'm trying to update the 400.21.013 firmware from Nokia suite, but an error occurs. It says that I need to disconnect the phone and try again. Then it says that if that doesn't work, to reinstall Nokia suite. I have done this with no succes and still getting the same error message. What can I do to update the firmware? Also is it possible to update to one of the earlier firmwares that is no longer listed currently on the support site?? Thanks for any help and suggestions.

@dudersup
Have you tried using NSU? I can't guarantee if it'll work, it's a known issue now that the Suite is giving some users, including myself, a hard time in updating software.
Also try older versions of Ovi Suite, could possibly work.
Hope you get your phone back up and running.
N8-00,Galaxy Tab 10.1

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Hi
I have This Problem With My Software
Please Show Me any Way To Fix it
Note 1*:I Used This Software on thisComputer but when i chang my windows it doesnt work
Note 2*:after that when i used software (once time) it didnt work because of that i changed my windows
Attachments:
1.JPG ‏24 KB

first its ok
then
translation:
For a better connection please insert the usb-cable directly in to the computer and not trough a usb-hub or -keybord or a dockingstation of a laptop.
Nokia Software Updater has tried downloading the software, but this is failed 4 times.
Its posible that it can be caused by a bad, slow or instable internet connection.
This failure can also occur because we have maybe a problem with our servers.
try later again
i tried it on 2 PCs one with vista and one with XP plz help me
Message Edited by progunnl on 13-Mar-2009 02:50 PM

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Updating problems wit Nokia Suite 3.2.100

Hi people.
My current firmware on the phone is: 200.21.012, RM-450, Nokia E63-3 (253.05)
Nokia Suite tells me there is an update for this phone but when i get to the stage of: 'Preparing to download'
It says:
Something's gone wrong.
There was a problem with Nokia suite. Please restart the program and try again. If the problem doesn't go away, uinstall Nokia Suite and download the latest version of the app from www.nokia.com/ovisuite. Error code: 12017
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I finally have had my e63-3 RM450 product code (0583677 - Three Network Australia) updated from 200.21.012 (253.05) to system 411.21.001 (253.07). This was done at the Nokia Care Centre in Melbourne under warranty .
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first its ok
then
translation:
For a better connection please insert the usb-cable directly in to the computer and not trough a usb-hub or -keybord or a dockingstation of a laptop.
Nokia Software Updater has tried downloading the software, but this is failed 4 times.
Its posible that it can be caused by a bad, slow or instable internet connection.
This failure can also occur because we have maybe a problem with our servers.
try later again
i tried it on 2 PCs one with vista and one with XP plz help me
Message Edited by progunnl on 13-Mar-2009 02:50 PM

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I've found several threats discussing on one-way sync capabilities.
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Problems with software the update with Nokia 6233

Problems with software the update with Nokia 6233
Hello,
I have so far some-paints tries my software to update.
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GreetingsMessage Edited by adisaily on 24-Aug-2007 09:03 AM

It sounds like your 5800 has the earpiece fault that was common with 5800's made before February.
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UK • Europe • Asia-Pacific • USA •
Canada • Middle East and Africa
Elsewhere: Click here, select your country, go to the support section, then select repair.

Woes After Updating E71 Firmware from 100.07.76 to...

I have owned Nokias for years and have had no issues updating firmware on the E60 then on the E51, but the E71-2 (NAM) is a terribly different story!
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Sad to hear that you are having problems with the firmware update wocius, me personally I have had no problems with the 200 update and I do believe my phone is actually working better than it did with the 110 update which I felt gave me more problems (no switching to wifi when at home using smartconnect and easy wifi, programs not installed properly after restore, messages missing after restore, a large number of restarts). I actually had to do the 110 firmware update about 3 times before I was satisfied with the results. My only suggestion is to redo the firmware update and hopefully it fixes it up alright.
Nokia E71-1 (254.03)
110.07.127
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Problem with Nokia Suite updating e71 firmware

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