Problem with Nokia suite

I recently updated my Nokia Suite and later did a software update on my Nokia C3-00 to version 08.65. After the sw update I could not access my Nokia suite anymore. It gives an error message "conflicting applications. show items?" What do I do

I think you're referring to Nokia Store instead.
Try hard resetting your phone if that helps otherwise reinstall the phone software using Nokia Suite.

Similar Messages

Problem with nokia suite, wrong time showing

Hi, I have a nokia suite 3.4.49
I have syncronized all of my 12000 messages in nokia c3-00 to my pc
but all of the message time is wrong +4 hours
how can I solve this problem and make those times right ?

May be silly to ask.. but is the time on both PC and the Phone set correct ?

Problems with Nokia Suite maps (phone N8)

I'm leaving for a world around tour, which includes many countries. I'm trying to download the worldmap to my N8 memory using Nokia Suite. It starts downloading fine and data seems to move in17 mbits (my adsl max). After a while it stops and Nokia Suite says "You seem to be offline."(translaed from finnish). And then it gives me option to try again. When i click it, it starts downloading, but from the beginning. I've tried this 5 times now and never get the download done? I've tried this with my laptop(wifi +win 7) and with my desktop(lan +win 8) and both work the same. Also tried USB and Bluetooth connections.
Anyone else experiencing this. What do you suggest me do?
I've done this before with success, but afterwards I removed the worldmap from the phone.

Abi99 wrote:
Exactly, I have not found a good tutorial for that.
Whilst I haven't got around to amending this resource to reflect that it is now 1.zip, 2.zip, 3.zip, 4.zip & 5.zip, I don't know whether this could be improved:
http://discussions.nokia.com/t5/Pool-of-Knowledge/Apple-Mac-How-to-update-OVI-Maps-on-device-if-Noki...
Happy to have helped forum in a small way with a Support Ratio = 37.0

Problem with Nokia Suite updating e71 firmware

I had to do a hard reset on my e71 and now I'm trying to update the 400.21.013 firmware from Nokia suite, but an error occurs. It says that I need to disconnect the phone and try again. Then it says that if that doesn't work, to reinstall Nokia suite. I have done this with no succes and still getting the same error message. What can I do to update the firmware? Also is it possible to update to one of the earlier firmwares that is no longer listed currently on the support site?? Thanks for any help and suggestions.

@dudersup
Have you tried using NSU? I can't guarantee if it'll work, it's a known issue now that the Suite is giving some users, including myself, a hard time in updating software.
Also try older versions of Ovi Suite, could possibly work.
Hope you get your phone back up and running.
N8-00,Galaxy Tab 10.1

Problem with Nokia Suite 3.2.100 / PC Suite back ?

Hi
I sync some S^3 Smartphones with some Pcs
unfortunately I get a lot of doubles in contacts.
I did not get it in the past with PC Suite.
There were rumors the PC Suite comes back to solve the problems ovi suite brought.
Somebody know more?
Still miss the stable syncing and the the Calendar of PC Suite.

Solved. I updated the driver for the bluetooth stack. The driver was not found on the computer manufacturer's site. I had to hunt it down on the Internet. The drivers themselves are WHQL/Win7 certified.
Present: Lumia-820
Past: E6, L-800, N8, N900, 5800 XM, 6500 Slider, 6303c

Updating problems wit Nokia Suite 3.2.100

Hi people.
My current firmware on the phone is: 200.21.012, RM-450, Nokia E63-3 (253.05)
Nokia Suite tells me there is an update for this phone but when i get to the stage of: 'Preparing to download'
It says:
Something's gone wrong.
There was a problem with Nokia suite. Please restart the program and try again. If the problem doesn't go away, uinstall Nokia Suite and download the latest version of the app from www.nokia.com/ovisuite. Error code: 12017
Anyway this is the latest version (currently available)
I have uninstalled it throughly removing EVERYTHING containing to word 'Nokia' from the registry.
Yet still i am getting this error.
Have already tried this method too:
http://europe.nokia.com/search?qt=12017&np=other,products,services&cat=support&fullcontent=true&cnt=...
No luck!
Is anyone able to help me?
Thanks.

I finally have had my e63-3 RM450 product code (0583677 - Three Network Australia) updated from 200.21.012 (253.05) to system 411.21.001 (253.07). This was done at the Nokia Care Centre in Melbourne under warranty .
I was unable to upgrade using Nokia Suite 3.2 - even though it identified the correct 411.21.001 update as required. Nokia Suite mis-identified the phone as an RM-437 rather than an RM-450. I supplied the logs to Nokia Suite feedback and noted that I had SIM unlocked the phone from the Three Network. Nokia Suite feedback's response was to accuse me of flashing the phone with a new product code as part of the unlocking process - thus causing Nokia Suite to confuse the RM450 with a RM 437. In response I advised them that the phone had been unlocked using a code supplied by the Network operator Three/Vodafone Australia. I then attended the Nokia Care Centre in Melbourne to ensure that the phone carried the product code on the sticker - which it did. I provided the Nokia Care Centre with the email correspondence with Nokia Suite Feedback and the Melbourne team agreed to update the software under warranty.
There are later software updates available for the Nokia e63-3 - but these do not yet have Three/Vodafone Australia authorisation. That is an argument to take up with the Network owner who controls the authorisation of firmware updates for product code 0583677.
I note that the latest Nokia Suite 3.3.86 still misidentifies the phone as an RM437 instead of an RM 450.
On a final note - once updated to 411.21.001 - Skype would no longer automatically install from the website - it simply said Skype was not available for this handset. However, manual installation of Skype 1.5 was possible using the non-touch version for Symbian and works well.
Nokia Suite continues to have a problem with this model of phone.
For the record and anyone else who has this problem.
rsw65

Error code: 12048 with Nokia Suite 3.3.86 and Noki...

I can't update any software with Nokia Suite, and I re-tried so many times but there was no difference. Can any body help me? I use Nokia X6 16GB. Thanks in advance!

This is part of the known USB connection problem with reboots.
Please check FAQ:
Q: While trying to update to Nokia Belle with Nokia Suite, I get an error
message stating that the connection to the phone was lost. What should I do?
A: It is normal that the phone loses connection during the reboot phase. If you
wait for a while it will automatically reconnect to your PC. If you lose
connection during the backup, installation or restore phase, please do the
following:
1. Disconnect the USB cable from your phone
2. Press your phone’s power button for about 10 seconds
3. Reconnect the USB cable
4. Wait for the installation to continue
Note: If this doesn’t solve your issues, try to connect your phone to another
USB port on your laptop or to a USB port on the backside of your desktop PC. In
some cases rebooting the computer also helps or using another PC to do the
update.
Cheers,
Marina
Nokia Suite team
Click on the Star Icon below if my advice has helped you!

Intermittent problem with PC Suite - no text is di...

I have an intermittent problem with PC Suite - every so often it will stop displaying any text.
For eaxmple, right-click on the task bar icon gives a list of icons for backup, messages, sync etc., but the text is missing. Also, the 'tool-tips' in the application itself are empty grey boxes.
Restarting PC Suite solves the problem for a while, but it always comes back.
The main problem is that when it gets in this state, incoming call alerts don't show the name/number.
Has anyone else had this and managed to sort it.
I'm running PC Suite 7.1.40.6 on a Lenovo ThinkPad T61p running Windows XP SP3. The phone is a 6230i connected via Bluetooth.
Thanks.
Alan.

Yes the Support line directed me to try a different USB port, with no luck.
Also looked for the connection in windows device manager>>nothing appeared except the computers ports...
[quote]Hi, Here is something what you could try to do: 1. Uinstall Nokia PC Suite 6.82.22 (or 6.7 or 6.8x) and restart PC. 2. Go to Windows' Control Panel and open "Add or Remove Programs" application. 3. If there are "PC Connectivity Solution" (or "Nokia PC Connectivity Solution" and/or "Nokia Connectivity Cable driver", uninstall those and restart PC. 4. Install PC Suite 6.82.22 and restart PC. If problem happen again: 1. Go to Windows' Control Panel and open "Add or Remove Programs" application. 3. Select "PC Connectivity Solution", click "Change" and then "Repair". 4. After Repair, restart PC. And if no help again: Save RegPCSuiteComponents.bat file to C:\Program Files\PC Connectivity Solution\ folder. Then go that folder and run it (double-click that file). After that restart PC. Does any of those help you?? [/quote]
I've tried your 1st & 2nd suggestions....but I can't find the "connectivity solution" folder you mention (and being a complete noob (!) I don't know what a .bat file is (nor how to use it lol)
In fact I can't find PC Suite anywhere in the program files. I REALLY think that it wasn't installed OK....it should not have taken less than one second to download if it took 1 3/4 hrs initially

Problems with Pc suite & X6

Hello
Few days ago i bought Nokia X6 and after updating maps and software of the mobile - I got a problem with Nokia Ovi Suite and Multimedia Transfer in ''USB connection mode''. It shows like I've got full memory and i can't nor export/import in those modes (but at first time connect to PC with Nokia Ovi suite - it showed correct memory). Throught Ovi Suite - I can't Sync(those sync in PrtScr was made before), transfer music... but i can Update, Reinstall Device software and backup mobile (at least i think it is doing it).
Link to PrtScr:
http://yfrog.com/1amultimediasp
http://yfrog.com/2dsyncp
And after those updates my mobile phone gets restarted at no reason.
P.S I can't transfer music Throught Ovi Suite, but I cant do it at least in 2nd option in ''USB connection mode'' - mass storage
P.S.S my PC is with windows 7 64bit... I also tried in Windows XP 32bit to install Ovi Suite - same problem - shows full memory.
...sorry for my English - if it's not very good

dairix1 wrote:
mhm... thnx steve.
But the memory is not the biggest problem. The most annoing is phone restarts, even if phone just lays on the table - it's irritatig when mobile phone starts restarting without touching it. -.-
Hi Again,
Hmm, you say that the phone is restarting regularly? The phone shouldn't be doing that. Maybe once or twice in 6 months for a smart phone would be acceptable but not restarting on a regular basis. I note in your first post you say, "Few days ago i bought Nokia X6 and after updating maps and software of the mobile -". When you say that you updated software I presume the phone gave you a list of applications that could be updated and that you updated that list of apps?
Have you also tried updating the firmware of the phone? You may possibly have the latest firmware installed anyway. If you type *#0000# at the homescreen using the phone dialler the phone will tell you what version you are running. The latest for the X6 (assuming you don't have a network branded handset) is V21.0.004. Note the phone will refer to firmware as 'software version'.
You could try an update if your phone has an older version installed, I doubt it will be too old if your phone has been purchased recently. If you want to try an update then type *#0000# as before then choose: Options > Check for updates.
Or install Nokia's software updater on to a Windows PC and follow that.
You haven't installed any third party applications have you? Sometimes an incompatible application can cause strange behaviour like a phone restarting.
Finally you could try to reset the handset to see if this cures the restarting problem. I don't normally recommend this but in your case it may well help. You will want to back up your contacts and calendar before performing the reset.
To reset the phone:
Remove the battery and re-insert it... Simultaneously press and hold the GREEN call key, RED end call key and the Camera-capture key. Whilist still pressing those three keys press the power On/Off key to switch on and keep holding the 3 keys down until phone fully starts. If the phone has reset then it should ask for location, date and time data like it did when you first got it.
After the hard reset just use the phone for a couple of days without installing any other 3rd party software, if after a couple of days the freshly reset phone is still regularly restarting itself then I would say you have a hardware problem and you need to take the phone to a Nokia Care Centre.
Good luck.
S.
History: Motorola MR30, Nokia: 7110, 7650, N70, N80, N82, X6 (32GB), Samsung Galaxy SII
Current: Samsung Galaxy Note3 Black

Problem with Nokia Messaging on my N97 (V22)

Since afew weeks I have a strange problem with Nokia Messaging on my N97.
I receive emails using Nokia Messaging (V10.2.26) with a date shown incorrect as 01.01.0000 and the email then can’t be opened/read.
This happens either on 3G connection as well as WLAN and it seems to be by random, not only HTML-emails or emails with text only.
I have uninstalled Nokia messaging already and reinstalled V10.1.24 but the problem still remains.
Is there any idea how to fix this issue because it is quite annoying and I can’t use the full functionality of my cell phone?

millic wrote:
ceroberts75, I remember from your other posts somehow server thinks you already have an account with the email you are trying to configure and you/nokia support is not able to get access to it. Different people have resolved this issue in different ways. For me it was just another way. Thought it might help someone.
absolutely m8. thats why i gave you a kudos.
the challenge is that NM has been unruly as of late...and believe when i say that i have literally been on the phone teching nokias support up to tier 2 and creating, canceling, trying new acounts with different email, different ways of creating them, with wifi, gprs...and praying for hours accross mutliple phone calls
but to no avail, are the devices we are using connecting and syncing...even with thier n900 specialist which i had to help him! lmao.
another option for a solution is alwayhs welcome as there are more then one way to skin a cat.
i hope it works for him and others as i kno9w thesome that are just giving up on it.

Problem with Nokia Camera and Smart Sequence

Hi,
I'm having a problem with Nokia Camera and the Smart Sequence mode.
Basically, if you take a picture using nokia camera, and view it in your camera roll, it usually says, underneath the pic "open in nokia camera".
Well, if I take a pic using the Smart Sequence mode, it just doesn't say "open in nokia camera" so, to use the functions of smart sequence (best shot, motion focus, etc), I have to open nokia camera, go to settings and tap the "Find photos and videos shot with nokia camera" option.
Does anyone has the same problem? Anybody solved it?
I already tried reinstalling nokia camera, but that didn't help.
I'm running Nokia Black on my 925.
Thanks everyone!

Hi,
I had the same problem with my 1020. It did get fixed with the last update to Nokia camera.
However, IIRC, it didn't just happen right away. When browsing the camera roll I'm pretty sure that the "open with Nokia camera" text wasn't there.
Slightly disappointed I opened the (Nokia) camera anyway and was going to test the smart sequence again. I noticed the only precious pic I'd taken using this actually appeared top left of the screen.
I opened it and I had all the smart sequence editing options again - that we're missing previous. Made a new picture and saved it.
Now when in camera roll the text shows below the image and all is good.
This probably doesn't help much except that it didn't seem to fix automatically.
I work @Nokia so I can ask around a bit to see if this is a known / common issue (not that I know any developers)

Problems with Nokia Photos (Lifeblog)

I have been using Lifeblog 2.5 on my PC running on Windows XP sp2 for more than 2 years and was very pleased with how this software worked. I regularly used it to transfer both photos and videos from my N80 and N95 to my pc. When Lifeblog was premium software I paid for the full version.
I had a problem with my PC and had to perform a destructive recovery on the C drive of my pc. I then tried to download the Lifeblog program again from Nokia only to be met with a SORRY greeting. So i was able to find the Nokia Photos software which I downloaded and installed. I then imported my Back up files from Lifeblog.
The problem with Nokia Photos is Videos do not play. Only SMS and Photos can be viewed even though I have ticked all the boxes.
I think that Nokia must have some problems with Lifeblog and Nokia Photos. Any help as to how I may be able to get it to work as well as it was before would be greatly appreciated.
Adrian
Adrian Smith

I have since reinstalled all the XP framework software and it seems to work fine now.
Thanks for your advice.
Adrian
Adrian Smith

Litlle problem with nokia maps for 5800 xm

hi evryone,
i have a problem with nokia maps for my 5800 xpressmusi which is i cant find my acces point when itry to GO ONLINE
please help thank you

Hi,
When you switch on your device for the first time, the access points may be configured automatically based on the service provider information in your SIM card. Otherwise contact your operator or service provider to receive the access point settings if you cannot find it..

Trouble to sinc with Nokia Suite and Nokia c6-01

Hello
Could you please help me,I can only add a new appointment with my computer by using outlook and and can not add it directly on my phone ...there is everytime trouble to sinc
Runtime Error !
Program: C:\Program Files (x86)\Nokia\Nokia Suite\NokiaSuite.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information

Follow this instruction:
/t5/Maemo-and-MeeGo-Devices/Nokia-Link-for-Vista-Ovi-Suite-for-N9/td-p/1194985#
and your N9 is working with Nokia Suite 3.2.100
Don't forget to disconnect from Internet during installation of 3.0.0.290.
After upgrade to 3.2.100 you can use the Nokia Suite for your N9.
Only one exception: Maps are not supported.
In case the Suite crashes during calendar synchronization with Outlook then just delete the PC-SYNC calendar on your N9 and try it again. It should work now.
winny

A problem with Nokia 5530 wirmware updating! Help!

Hi all,
I have meat the problem with Nokia 5530 firmware updating: updating allways finish with the message "Downloading of the variant package failed.Most probably there is non-commercial software in your device."
Is there any solution for that problem?
Thanks and regards,
Alexander

first its ok
then
translation:
For a better connection please insert the usb-cable directly in to the computer and not trough a usb-hub or -keybord or a dockingstation of a laptop.
Nokia Software Updater has tried downloading the software, but this is failed 4 times.
Its posible that it can be caused by a bad, slow or instable internet connection.
This failure can also occur because we have maybe a problem with our servers.
try later again
i tried it on 2 PCs one with vista and one with XP plz help me
Message Edited by progunnl on 13-Mar-2009 02:50 PM

Problem with Nokia suite

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