Problem with Officejet 7310 occassionally not printing pictures

When I try to print something, a window pops up stating "Document Failed to Print", yet the document does print, but occassionally leaves a blank space where a picture or graphic should be. I've tried uninstalling & re-installint the printer software, running diagnostics, ect., but it still pops up the "Document Failed to print" window. It doesn't always fail to print the pictures, just occassionally.

What program are you printing from? What operating system?  
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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