Problem with old VoIP between modem and Time Capsule

Hi, I hope someone can help me with this..
For a job I used to have, I had a D-Link DVG-5102S VoIP adapter/router that I had to have between my Motorola DSL modem and my Time Capsule WiFi.
The service that the D-Link was used for has been shut off for a long time, but I don't seem to be able to get rid of it. When I remove it, and try to re-configure things on the Time Capsule so that it has the DSL login info, my internet access stops working.
Currently, the D-Link has the DSL login info, and distributes 192.168.15.x addresses to the Time Capsule.
The Time Capsule has the following info:
Base Station tab:
Base station name, password, Back to my Mac account/password
Internet tab:
Connect using: DHCP, IP Address 192.168.15.160, subnet mask 255.255.255.0, Router address 192.168.15.1, Primary DNS Server 192.168.15.1
Wireless tab:
Create a Wireless network, Wireless network name <my WiFi network>, Wireless SEcurity WPA2 Personal, Wireless Password/Verify Password
Network tab:
Router Mode: Off (Bridge Mode)
Everything else is greyed out
Disks:
My time capsule backup disk.
Does anyone have any ideas for how I should go about getting rid of that stupid VOIP thing?
Thanks!

Your DSL modem has probably locked on to the D-Link box's MAC address. Since the TIme Capsule has a different MAC address than the D-link, the DSL modem doesn't know what to do with it.
(MAC address btw has nothing to do with Mac computers - it is an alphanumeric address that is assigned to each and every networking device that's made - yes, including Mac computers.)
Usually turning the DSL modem off and back on should reset it, and the next device that it talks to (hopefully the Time Capsule) will become its new best friend (i.e. it will "remember" the Time Capsule's MAC address). Some DSL modems have a setup page (or setup software) that you must run, to give it a new MAC address. And sometimes only your DSL provider can do this for you (they reset something on their end or something like that). If turning the DSL modem off then on again doesn't do the trick, and your modem either doesn't have a setup application (or you don't see a setting for MAC address), then you'll have to call your provider. Tell them that you switched the device that the modem is plugged into, and they should be able to help you out (theoretically anyway, your actual customer service drone experience may vary).

Similar Messages

No connection between modem and time capsule !

Hi everyone,
I have bought the last week a 1 TB time capsule which I intend to use with my Imac.
I have an ADSL modem that I want to connect to my capsule.
To install it, I followed line by line the Configuration guide provided with the capsule viz. modem (output LAN plug) connected to the capsule (input WAN plug)
I settled the capsule thanks to the software provided (Airport Express) and after transferring the settlings to the capsule, one error has been identified: something like "No WAN connection detected". After checking out on the capsule, an orange light twinkles permanently.
I then decided to have a look on the cables connections and found out that there were no light at the back of my time capsule so no connection at all between my modem and the capsule.
However, there is no problem for this connection when I connect my previous WIFI router to my ADSL modem so the problem cannot come from a defect of the ethernet cable.
For info, on my modem, ADSL lights are twinkling so no problem for the connection from my wall plug to the modem. But, still on the modem, the LAN lights do not twinkle (so no exchange at all with the capsule).
My own diagnosis is that the modem is not compatible with time capsule but I'd like to have a confirmation on this.
Could you please tell me your points of view? Or suggest me another reason? Hope somebody has had the same experience as me... I would not like to be the only one...
Thanks in advance.
Jokoko

My own diagnosis is that the modem is not compatible with time capsule but I'd like to have a confirmation on this.
It would really help us if you could provide the manufactuer and model number of your modem.
it's possible that another user reading this post may have the same modem and be able to help, or we can check to get specifications and support documentation online if we know what you have. As of now, I'm afraid that we know nothing.

OSX Mavericks problems with iMail new mail sound and Time Capsule back-up symbol

Since I updated to Mavericks, the New Messages Sound in iMail does not work; there is no sound. As well, the time capsule back-up clock-face symbol in the top menu no longer moves when the computer is being backed-up. Any ideas?

JLS99 wrote:
I recently purchased a Seagate 750GB Hard Drive, installed the new hard drive in my MBP and completed the steps to restore from my TC.
Exactly what did you do? Did you do a full system restore, after starting from your Recovery HD, per #14 in Time Machine - Frequently Asked Questions?
When it was complete, I re-started my computer and I would see the Apple icon in the middle of my screen for about 10 seconds then the screen would go blank then several lines of messages were visible with the message the computer would not boot.
This one?
If so, that's a kernel panic. All you need to do is install a fresh version of OSX. See #E8 in Time Machine - Troubleshooting.

I have a problem with the sync between iTunes and ipad2. I can not see the files in iPad. Help me please.

I have a problem with the sync between iTunes and ipad2. I can not see the files in iPad. Help me please.

Cannot see what files ? Music (synced music should appear in the iPod app), films/TV shows (Videos app), documents ... ?

Can't copy with LaCie Network Attached Storage and Time Capsule/Airport

Hi,
I bought a Time Capsule to replace my recently faulty modem/router Linksys AG241 and in preparation of buying my first mac in the next few months.
Right now the network is as follows:
— 1 Linksys AM200 modem connected to the TC by ethernet and set to bridge mode
— 2 windowsXP pcs attached by ethernet to the Time Capsule
— 1 NAS (LaCie 2Big Network) attached by ethernet to the Time Capsule
Despite some initial problems configuring the modem in bridge mode, the present problem is the following:
Everytime I try to copy a file (it can be either an 4MB file or an 800MB one) I get this error window:
— Cannot copy "Filename": the specified network name is no longer available
Even when copying a file from one Share of the disk to another! However, have no trouble copying 1KB file, for example.
I've been searching throughout the internet for some days now but couldn't find any answer.
This LaCie NAS External Disk is ethernet-only and can only be connected to a switch or a router. It worked before with my older modem/router. I changed the ethernet cable by another one and I get the same result.
The Time Capsule is cofigured to distribute IPs through DHCP. Right now, I even have enabled the DHCP reservations to assign a static IP to the NAS, and to the Pcs. STill the same result.
This happens on both pcs. Still haven't tried with a wireless device yet (I don't have one).
Can anyone help me solve this?

Ok. I've ran a test on a friend's network in order to clarify if the LaCie NAS was the hardware causing this issue.
Well, it isn't. The NAS worked fine on this other network setting - which uses a different router, modem and 2 different computers.
The test ocurred in Wireless G, though, not by Ethernet connection with the computers.
*So I guess the problem must be on my Time Capsule or Modem?*
*Possibly a configuration issue.*
Does anyone has/had some problem connecting Ethernet External Disks on a Time Capsule/Airport that can share some Solution ?
Please, Help!?

Problems with new Motorola SB6120 modem and BEFW11S4

I upgraded to Charter Communication's high-speed Internet and after a couple of weeks purchased the SB6120 modem to replace my old SB4100 as the speed was progressively dwindling. I cannot get my BEFW11S4 v2.0 router to work with the new modem. I have spent hours myself, with Charter and with the IT people through my work trying to get it to work (I am a remote office employee). The modem only works direct to my laptop. The second PC in the house uses the wireless service from the router so it's offline. I have reset the router to factory defaults. It looks like the router just does not see anything from the modem. The modem is a DOCSIS 3.0 unit. Is this just too much for my old router?
Thx.

The MAC address field was already filled, but i cloned it again following your linked instructions. I used the Phys Addr associated with my "Ethernet adapter Local Area Connection #" ("3", in my case). This did not solve the problem.
I also noticed an "Ethernet adapter Network Connect Adapter" listing with a different Phys Addr and with a description of "Juniper Network Connect Virtual Adapter". I think this is used for logging into my employer's VPN network, so I ignored it for the MAC cloning exercise.
So, problem still remains:
- Modem direct to PC works fine
- Modem to router & router to PC, does not --- but all the lights on the front of the router look normal.
I looked more into MAC addresses and in the Linksys Setup page there are TWO places showing this:
- Next to "WAN IP" --- this is where I entered the MAC address from the first paragraph above.
- Next to "LAN IP" --- this shows the MAC address of the router.
Do these appear to be the correct MAC addresses for each "location"?
Any other assistance is appreciated!
Thanks.

Problems with synching calendars between iPhone and Outlook 2007 on Windows

I recently purchased a copy of windows 7 ultimate 64. It was an English version, but since it is ultimate I downloaded and changed it to Danish - so far so good...
I have synch'ed between outlook and iPhone on a Vista platform without problems, but now on windows 7 when I sync - the result is, that on my iPhone the meetings, work schedules and birthdays I have in my calendar is shown a day too soon!!
I have checked that both iPhone and Outlook start the week on Mondays, so that is not an issue - I have updated my iPhone to the newest software with out any luck - so now I try and write here instead - hopefully someone can help me...
thanks in advance

yes they were set to the same timezone - which puzzled me a lot...
I lost a lot of sleep, but I can now say that I have solved the problem...
What I did was, that I un-installed microsoft office (desperate I know!) - then ran a sync with the iPhone choosing to overwrite the Calendar in the phone - as there was no calendar present - it deleted what was on the phone. Then I re-installed Microsoft office, by doing that, I didn't loose anything because the user files was still present including mail setting etc. - resynced the iPhone - and now it works...
Just can't figure out what went wrong in the first place...
thank you for your answer

Problem with sharing files between mac and pc

hi i have been having an issue with file sharing between my mac and pc. my pc running windows 7 can connect to my two macs running mavericks (mbp and mini) but i cannot connect to the pc from my macs. i have file sharing using smb setup on my macs as well as the workgroup setup. i can see the pc in my finder shared tab but when i enter the username and password it loads like its trying to connect and then says cannot connect or sometimes makes you re enter the password and still nothing. i also tired connecting through finder go tab and connect to server but when i type in my ip it asks to input the user and password but wont accept it it just shakes and deletes the text in the user and pass fields. on my pc i have file sharing enabled and like i said i can access my macs no problem. i will give a quick guide of how i try to connect
Pc name is RAID-PC
my admin account name is RAID
pass is: dapice (not actual)
ip address 192.168.2.20
when I click on the raid pc under the shared tab in finder i put as the user RAID and pass dapice ....doesn't work
under the finder go tab connect to server i put smb://192.168.2.20 then push the + and then connect enter RAID as user and dapice as pass... unsuccessful
i have tired reinstalling windows 7 didn't help i tired installing windows vista and also didn't work
i have reinstalled mavericks and that also didnt work
i have spend HOURS looking for the answer and trying all different this with no success any help will be appreciated

when i go to enter the username and pass it just shakes and makes me re enter
here is some screen shots from what happends
that is for trying to connect through shared tab and thi is through connect to server
after i push connect it shakes and stays the same

Adding QoS with a switch between modem and Airport Extreme?

Since the Airport Extreme does not offer any QoS, is this something I can add to my network with a QoS capable unmanaged network switch such as this one - http://www.dlink.com/ca/en/home-solutions/connect/switches/dgs-105-5-port-gigabi t-ethernet-switch ?
My network would then be wired like this;
Cable Mode ---> D-Link DGS-105 --> Airport Extreme --> wired / wifi network devices
(I might add a switch after the Airport Extreme either way at some point to increase the number of wired devices)
Nothing other than the cable modem and router would be plugged into the D-Link switch... - but will this actually make a difference, will it cause any grief on my home network? Is there a better way?
If its relevent, the primary reason I'm thinking about QoS is so that video chatting, streaming (on AppleTV or computers), or online gaming isn't interrupted by other devices browsing the web, downloading, etc. I've got good bandwidth from my ISP, but in my house there are 3 Apple TV's, 4 computers, 3 iPhones, and 2 Xboxes......

Based on your goal, I would suggest that you take a look at this article. With QoS you are controlling which traffic gets priority going upstream to your ISP, not the other way around. Instead, I believe you what you really want is to implement a form of VLAN. Like QoS, Apple routers do not natively support VLANs. You would need a router, like a Cisco RVS4000 to do this. VLANs are not dependent on physical switches, although you can assign a separate VLAN segement, one to each Ethernet port of the router. You can then attach the AirPort to one of the Cisco's VLAN segments. Any device, wired or wireless, connected to the AirPort would get the same priority.

Problem with sip trunk between CCM and Huawei through Cisco ASA5520

Hello,
I have a next problem
During SIP conversation ASA is changing the ip address of CCM to corresponding name in ASA configuration inside the SIP packet:
To: <sip:443230282@Server_CCM1;user=phone>
ASA name configuration:
name x.y.z.h Server_CCM1
But it should be without any changes like that: To: <sip:[email protected];user=phone>. Because of that session cant be established. Remote SIP peer gives an error "Bad Request - 'Malformed/Missing URL"
When name was deleted in ASA "no name x.y.z.h Server_CCM1" we have no any problem with SIP initialization and call proccesing.
We are going to upgrade ASA from 8.2 to 8.3 and it seems that we will have the same problem because object will be created automaticly in new version (we are using a NAT) and we will not be able to delete an object like we did in version 8.2.
What configuration in ASA version 8.3 should be done to avoid this issue.
P.S Detailed debug from Huawei in attachment.
Thank you.

Hi.
depending on your config, you might be hitting CSCta16361, this is fixed in 8.2(4)
if you can confirm it's still happening in latest 8.2 release, then a TAC case needs to be opened so investigation is done and a new bug is opened.
if you've tested 8.2(4) already and it's still doing the same, then a TAC Service Request should be opened for more investigation and possibly opening a new defect.
Best regards,
Fadi.
does this answer your question? if yes please mark it resolved.

Problems with USB external drive attached to time capsule

Hi,
I bought a WD 1 TB my book as a supplemental backup drive, as I've pretty much maxed out the space in my 500 GB TC with backups form two macbooks. It's attached to the TC via the USB 2.0. For the first few months everything worked fine. Now suddenly neither machine can access the WD drive. It shows up in the Aiport utility but not in the finder. When I plug it directly into one of the macbooks it accesses fine, but I bought it specifically to use as additional network backup drive.
Where have I gone wrong? I updated the firmware for the WD drive, and everything appears fine on the TC and the macbooks. I poked around on the forums and found many a complaint about the WD drives, but I couldn't find a solution to my particular problem.
Any ideas?
Thanks.

The first thing to try is a nice long power cycle of the network if you have not already done this.
Power everything down, order is not important. Wait 5-10 minutes.
Start the modem first and let it run 4-5 minutes by itself. Then start the next device connected to the modem the same way. Keep powering up each device the same way until all devices are powered on.
Any help?
If no luck, the next thing to try is connect the WD drive directly to your computer and "Verify Disk" using Disk Utility.
Applications > Utilities > Disk Utility
Then click "Repair disk"
If indicated, "Repair Permissions" on the disk.
Eject the disk and then you'll have to do the power cycle all over again and plug the device back into the USB port on the Time Capsule.

Problem with Airport wireless network utilising a Time Capsule. No internet connection?

Right, I have an Apple Mac and I am creating a Wireless network with an Apple Time Machine. I have had both devices for approx 2 years, they have be fine to date - until I now have the following issue: The Wirless network has been created and can be connected to but that network isn't then connected to the internet. IN have checked with the Cable network provider Virgin and there is a network without proplem provided to the Modem - I have also connected an ethernet cable to direct to the Mac and connected to the www, no probs. I have also asttempted to reset and set up my time capsule / airport again howver the same problem arises. When I go to network Diagnostics I Have a green light for the following; Airport, Airport Settigns, Network Settings,Network Settings, ISP then an amberlight for Internet and server.....Please assist!!!! Is this an ISP address issue. Welcome any help, Thanks in advance. Jimbob

Sounds like chaos..
How many outlets are we talking about and what specific equipment?
Do you really need routers on every one? How many clients do you use?
Basically there are three non-overlapping channels on 2.4ghz.. using more than three routers in the house is pointless as they will just interfere with each other.. range on 2.4ghz should be sufficient to reach at least half a normal house from one AP. If not there are better high power routers available.
And there should be just one device that is the main router.. all the other routers should be bridged/ wan bypassed so they are merely AP and switch. Otherwise NAT will cause issues to devices stuck behind a secondary router.

No Air Port connection between MacBook and Time Capsule

I having problems getting a MacBook connected to the internet via Airport. I have a Time Capsule set up a DSL modem and My Windows machine (IBM on XP SP3) is working fine via an Ethernet cable (although a secondary issue is that if I try to alter the settings on the Time Capsule via the AirPort utility I get an error: "An error occurred while trying to access the Apple wireless device. Make sure your network connection is valid and try again. Error -6753").
The MacBook has completed a full back to Time Machine but I'm having difficulty getting internet connectivity.
Not sure what I'm missing here, I'm a Mac newbie so it's fresh territory and some help would be greatly appreciated.

My own diagnosis is that the modem is not compatible with time capsule but I'd like to have a confirmation on this.
It would really help us if you could provide the manufactuer and model number of your modem.
it's possible that another user reading this post may have the same modem and be able to help, or we can check to get specifications and support documentation online if we know what you have. As of now, I'm afraid that we know nothing.

Ethernet Between Extreme and Time Capsule Causes TC to drop off network.

This stumped Apple Support:
Set up.
Basement (where service enters the home):
CABLE MODEM ===> AIRPORT EXTREME (router and wifi) I have my Directv SWM Ethernet connected here.
I have an Ethernet cable run from here to my upstairs office.
Upstairs Office:
TIME CAPSULE ===> Ethernet to each of three IMACs (which back up to the TC)
Various AP Express for music and wireless extenders.
Here is my issue. All of the components work perfect when the AP Extreme, TC, and AP Express(es) are on WIFI.
When I try to connect the TC to the Extreme over Ethernet the TC drops off the network.
(This happens with or without the Directv connected)
This is frustrating because I hate losing the speed to my imac's by using wifi vs. Ethernet.
Any help would be appreciated.

Close AirPort Utility if it is open.
With the TC powered on, hold in the reset button on the back of the TC for 9-10 seconds and then release. Allow a full minute for the TC to restart to a slow, blinking amber light.
Connect the Ethernet cable (I assume that you have already tested to make sure that it is working correctly) to the WAN "O" port on the TC.
Click the AirPort icon at the top of the screen and wait a minute for a listing of New AirPort Base Station to appear. Just below that, click directly on Time Capsule.
(The example below shows an AirPort Express. You will see Time Capsule instead of AirPort Express)
AirPort Setup will open automatically and take a minute to analzye the network, then announce that the TC will be configured to "extend" the network.
Enter a device name that you want to use for the Time Capsule and click Next
You should now see a message that the TC is being configured to "extend" the network "using Ethernet"
Wait another minute. When you see the messge of Setup Complete, click Done. That's it.

Wireless Modem and Time Capsule

I am upgrading my internet service from RoadRunner Standard, to RoadRunner Lightning. My current set up has a cable modem with a wire running to Time Capsule, which establishes the wireless network for my home. Apparently the only way to upgrade is to have them install a Wireless Cable Modem.
In reading some of the posts, it appears that if I want to maintain a Time Capsule-managed wireless network, I will need to run an ethernet cable from the new wireless modem to the Time Capsule. Now my questions:
1) Since the cable modem will have established one wireless network, does the Time Capsule have to use that same network, or can I use Time Capsule to establish a new (2nd?) wireless network with the same configuration as my current network (ie, network name, password, etc)?
2) are there issues if I have the wireless cable modem with wireless network "A" and the Time Capsule with wireless network "B" right next to each other in the same room?
3) Are there any special setup/Airport Utility adjustments I need to make, or with the Time Capsule not know or care that I've plugged it into a different cable modem that it was plugged into earlier?
4) I currently have an AirPort Extreme extending my wireless network in a different part of my home. I assume that if I can get the Time Capsule to establish the same network I'm using now, I won't need to fiddle with any settings on the Extreme, right?
I appreicate anyone who can shed some light on this!! Thanks!

1) Since the cable modem will have established one wireless network, does the Time Capsule have to use that same network, or can I use Time Capsule to establish a new (2nd?) wireless network with the same configuration as my current network (ie, network name, password, etc)?
Even though the replacement modem is also a router,, it is often possible to turn off NAT and wireless.. I wish cable companies would just stick with a basic modem because the router they supply is often a heap of junk or unsuitable for end user.. do a google for the exact model you get and see. Even if you cannot turn off NAT you will almost always be able to turn off wireless.
You can use the TC even with the cable modem having both NAT, ie router and wireless. You need to bridge the TC and set the wireless. I personally recommend you set to manual control of channels, on both devices as both will probably be set to auto and this results in all sorts of issues when they are operating so close to each other. Anyway lock at least one of them. There are only 3 available channels in 2.4ghz that do not overlap, 1, 6, 11. It is highly unlikely the cable modem will do 5ghz so that band on the TC can be left on auto. Give 5ghz a separate name and use the TC if possible as the speed is much better.
As far as using different wireless names (SSID) that is up to you.. both can use identical names and security with different channels.. this will give you a roaming effect, where each device connects to the strongest wireless.. But for this to work effectively the two WAP need to be as far apart as possible.
2) are there issues if I have the wireless cable modem with wireless network "A" and the Time Capsule with wireless network "B" right next to each other in the same room?
Give them as much gap as possible.. but it should not interfere if they set channels correctly.. but make sure they are as far channel wise apart as possible, eg the cable modem uses channel 1 then the TC is using 11. That way the receiver is able to reject the signal of the other device easier.
3) Are there any special setup/Airport Utility adjustments I need to make, or with the Time Capsule not know or care that I've plugged it into a different cable modem that it was plugged into earlier?
The TC will have to be in bridge if the main cable modem has no way to turn off router. Obviously if you can change it to no NAT and no wireless then you just plug them in.. no changes necessary.
You do need to power down the cable modem each time you plug something different into it, if it is not the router. This is to pick up the new devices MAC address and pass the public IP to it.
4) I currently have an AirPort Extreme extending my wireless network in a different part of my home. I assume that if I can get the Time Capsule to establish the same network I'm using now, I won't need to fiddle with any settings on the Extreme, right?
No changes will be necessary if the TC is working the same. Obviously if you have to change the wireless name or security etc then you will need to change the AEBS as well.
Do any of the computers connect by ethernet? If so they can be connected directly to the TC. You can then use the TC in place of the AEBS and connect the cable modem to it by using EoP adapters if you cannot pull an ethernet cable that far. There is plenty of opportunity to do a different layout.
But start with seeing if the modem is capable of having NAT turned off. If so then wireless will also be able to be turned off.. they tend not to use the term bridge.. although that is the same.

Problem with old VoIP between modem and Time Capsule

Similar Messages

Maybe you are looking for