Problem with Org Chart iView

hi all,
We are currently trying to deploy the standard iView on EP6 "Organizational Chart".
However we get the following error: ERROR_ABORT
Module            Tree
Header            Ord.Chart
Operation         ERROR_ABORT
Tree1(button)     Superior level(button)
This is the same message we get when trying to access transaction PZ26(used by this iView) directly from SAP/R3.  I just wanted to know if anyone else has experienced this problem.
The customer says that no config has been done recently that could have caused this error.
Does anyone have any ideas on how to solve this?
Regards,

Gerrit Lober wrote:
in IE9 [...] If I click save the file will be saved. If I open the file then everything works fine. In FF [...]. If I save there the file before an open it manually it works fine also.
this lets me assume that the generated file is fine. and that IE doesnt know how to open it, and that FF thinks it knows how to open it, but opens it "differently".
I'd still suggest to (re)install the newest SAP GUI

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