Problem with OSControl xtra

Hi all,
I have this rather unusual problem with the OSControl Xtra. I
recently paid for it $160 (a price which is extremely high for me
as I am student). Unfortunately i had to format my computer and I
completely forgot to write down my director's serial number (the
control was locked with the particular serial number). Also, the
original email containing the serial number was lost in my first
virus attack several months ago. Now, in order to activate director
again I had to buy a new serial... and this is where the problem
begins... the company refuses to activate the control again using
my new serial and they are asking me to either pay another $160
dollars or to upgrade to their site license (thats almost $500) or
to spend more money to buy an older copy of Director. This is the
worst customer support that I have seen, and I must say that I will
suggest everyone I know to avoid them at all cost... and you know
what they say...
loose one customer and many more will follow... Any thoughts
or advice will be greatly appreciated.
PS1: Because of this I had to stop my developments and start
looking for an alternative solution.... a solution tat will cost me
more money and more time...

"LOOPING_Richard" <[email protected]> wrote in message
news:[email protected]...
>
> "wgb14" <[email protected]> wrote in
message
> news:[email protected]...
>> Hi all,
>>
>> I have this rather unusual problem with the
OSControl Xtra. I recently
>> paid
>> for it $160 (a price which is extremely high for me
as I am student).
>> Unfortunately i had to format my computer and I
completely forgot to
>> write my
>> director's serial number somewhere (the control was
locked with the
>> particular
>> serial number). Also, the original email containing
the serial number was
>> lost
>> in my first virus attack several months ago. Now, in
order to activate
>> director
>> again I had to buy a new serial... and this is where
the real problem
>> begins...
>> the company refuses to activate the control again
using my new serial and
>> they
>> are asking me o either pay another $160 dollars or
to upgrade to their
>> site
>> license (thats almost $500) or to spend more money
to buy an older copy
>> of
>> Director. This is the worst customer support that I
have seen and I must
>> say
>> that I will suggest everyone I know to avoid them at
all cost... and you
>> know
>> what they say...have one unhappy customer and many
many more will
>> follow... Any
>> thoughts or advice will be greatly appreciated.
>>
>> PS1 My development has now stopped due to this
problem and I must look
>> for
>> other solutions that will cost me time and more
money....
>>
>>
>
> Hi back,
> ehm.... I dont want to sound too harsh, but what
happened to your backups?
> You did not copy the serials to a safe place? You did
not print them?
> You formatted your harddrive without backup?
>
> Thats not good. In fact... that is totally NOT good.
> It is not fair to say "worst customer support", because
YOU lost the keys.
>
> And also, think about this:
> You might give yourself a bad name for posting this
here.
> Or DID you make backups of your work files and projects?
>
> Regards,
> Richard.
>
PS:
Contact me directly, look on looping dot nl
Maybe I can help you with the OS Controls.
Richard.

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avoodi wrote:
Hi I have a creative Zen Xtra, bought it just a week ago, and liked it a lot, (Except the size ...) but i think i am having a problem with it. If I have to create a play list, while I am playing songs how to do it ?Lets say i am playing song aa from album AA i click on AA , and the select song aa and click on Play now it starts playing but now i want to add it to playlist , then i click on aa and in the menu that comes up i click on "Add to Play" but as soon as i click on the "black roller while) to select "add to play" I can see the selection on the previous menu (song aa ) moves to next line.. Same thing happens if I have to add Album AA to play list, the cursor on the previous manu shifts one position below, And the song/alblum is never added to the play list.Do i have to do it only using PC ?that sucks .. let me know
Basically whenever you make a playlist, it includes whatever is in your "selected music". So let's say you want to add an album to an existing playlist. Go into your media library, add your playlist ("Add to play"). Then add the album you want from the media library (also doing the "add to play" option). When you go into the "selected music" section, click in on the scroll wheel and "save as playlist"

Problem with connect

[color="#993399">Ok, so this question has been posted a lot...but no one ever answers.[color="#993399">?[color="#993399">I've dowloaded the latest firmware and Windows Media Player, but my Creative MediaSource just won't recognize my Zen Micro, even after rebooting it, and my computer.[color="#993399">?[color="#993399">I love my Zen, but I've had problems with my other two--before they had to be replaced, may I add--and if this keeps up, I'm going to be forced to switch products just to get the music on the mp3 player.[color="#993399">?[color="#993399">Please help?

Kaiser wrote:
Sorry about this, but what do you mean by *rescue mode*? and how do i start it up in it's I'm new to all this :P
There is an FAQ on the topic. let me qoute from Cat, the mod.
"Ensure that the Jukebox Zen is turned off.
Hold down the Play/Pause button and insert a paper clip into the Reset hole on the Jukebox Zen.
Remove the paper clip from the Reset hole.
The Jukebox Zen will enter the Recovery (Rescue) Mode (release the play/pause button) and the following options will be displayed:
).Clean Up (Performs a disk scan on the players harddisk)
2).Format All (Formats the players harddisk - Note: all contents will be lost)
3).Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen)
4).Reboot (Reboots the device). "
Not really sure what the reset hole is beacuse I don't own a jukebox Zen (Creative Zen Firewire / USB 2.0 / Zen NX / Zen Xtra / Zen Touch) Message Edited by Aaron-XP on 06-04-2005 0:4 AM

[Solved]Problem with Gnomad2

Hello everybody.
I've a strange problem with my Creative Zen V Plus music player.
I've found some topic on this forum for resolving this problem but I don't good understand the RIGHT way to resolve my problem.
So when I try to launch gnomad2 it says "no jukeboxes found on USB bus". I tried to change some things in 45-libnjb.rules but it doesn't work. (I changed all 0660 for 0666).
Can somenone helpme please ?
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Last edited by iznogoud (2008-06-28 08:22:11)

Ok, problem solved
I just followed this solution: (picked from here :http://bbs.archlinux.org/viewtopic.php? … 22#p379422).
I copied the contents below into a new file, and saved it in /etc/udev/rules.d/ as "65-libmtp.rules"
SUBSYSTEM!="usb_device", ACTION!="add", GOTO="libmtp_rules_end"
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SYSFS{idVendor}=="041e", SYSFS{idProduct}=="4132", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="041e", SYSFS{idProduct}=="413c", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="041e", SYSFS{idProduct}=="413d", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="041e", SYSFS{idProduct}=="413e", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="041e", SYSFS{idProduct}=="4152", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="04e8", SYSFS{idProduct}=="502e", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="04e8", SYSFS{idProduct}=="502f", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="04e8", SYSFS{idProduct}=="5047", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="04e8", SYSFS{idProduct}=="5a0f", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="045e", SYSFS{idProduct}=="00c9", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="1006", SYSFS{idProduct}=="4002", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="1006", SYSFS{idProduct}=="4003", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="04f1", SYSFS{idProduct}=="6105", SYMLINK+="libmtp-%k", MODE="666"
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SYSFS{idVendor}=="0471", SYSFS{idProduct}=="01eb", SYMLINK+="libmtp-%k", MODE="666"
# Philipps HDD6320 2
SYSFS{idVendor}=="0471", SYSFS{idProduct}=="014b", SYMLINK+="libmtp-%k", MODE="666"
# Philipps HDD1630/17
SYSFS{idVendor}=="0471", SYSFS{idProduct}=="014c", SYMLINK+="libmtp-%k", MODE="666"
# SanDisk Sansa c150
SYSFS{idVendor}=="0781", SYSFS{idProduct}=="7410", SYMLINK+="libmtp-%k", MODE="666"
# SanDisk Sansa e200
SYSFS{idVendor}=="0781", SYSFS{idProduct}=="7420", SYMLINK+="libmtp-%k", MODE="666"
# SanDisk Sansa e260
SYSFS{idVendor}=="0781", SYSFS{idProduct}=="7420", SYMLINK+="libmtp-%k", MODE="666"
# iRiver T10
SYSFS{idVendor}=="4102", SYSFS{idProduct}=="1113", SYMLINK+="libmtp-%k", MODE="666"
# iRiver T20 FM
SYSFS{idVendor}=="4102", SYSFS{idProduct}=="1114", SYMLINK+="libmtp-%k", MODE="666"
# iRiver U10
SYSFS{idVendor}=="4102", SYSFS{idProduct}=="1116", SYMLINK+="libmtp-%k", MODE="666"
# iRiver T10
SYSFS{idVendor}=="4102", SYSFS{idProduct}=="1117", SYMLINK+="libmtp-%k", MODE="666"
# iRiver T20
SYSFS{idVendor}=="4102", SYSFS{idProduct}=="1118", SYMLINK+="libmtp-%k", MODE="666"
# iRiver T30
SYSFS{idVendor}=="4102", SYSFS{idProduct}=="1119", SYMLINK+="libmtp-%k", MODE="666"
# iRiver H10
SYSFS{idVendor}=="4102", SYSFS{idProduct}=="2101", SYMLINK+="libmtp-%k", MODE="666"
# iRiver H10
SYSFS{idVendor}=="4102", SYSFS{idProduct}=="2102", SYMLINK+="libmtp-%k", MODE="666"
# Dell DJ Itty
SYSFS{idVendor}=="413c", SYSFS{idProduct}=="4500", SYMLINK+="libmtp-%k", MODE="666"
# Toshiba Gigabeat MEGF-40
SYSFS{idVendor}=="0930", SYSFS{idProduct}=="0009", SYMLINK+="libmtp-%k", MODE="666"
# Toshiba Gigabeat
SYSFS{idVendor}=="0930", SYSFS{idProduct}=="000c", SYMLINK+="libmtp-%k", MODE="666"
LABEL="libmtp_rules_end"
Then I rebooted the computer (i don't know if it's necessary) and it worked perfectly

Software Installation Problems with Media Source and Nomad Explo

Hello Creative Users,
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as I saw many questions regarding installation problems with Mediasource or Nomad Explorer
in this forum I will answer my own question right here. I was pointed to the answer by a friend with a similar problem on some other software.
When trying to install the Creative software under WinXP SP2 I happens that the registration does not work. the reason are missing write attributes to the keys for
Creative software. To correct that go to: Start, Run and enter regedit. Hit ok and you are in the registration editor.
Find the Creative location unde HKEYS_SOFTWARE. Click right mouse button and choose
properties.
Check full access for your user as well the system user. click on advanced and mark both all the users you want to install from. Check the lower box below the user window sayin something about roghts being propagetd to lower folders etc. Cklick conform and ok, click confirm on previous screen and close regedit.
Now you should be ok and able to install.
Regards
Rolf

Problem with OSControl xtra

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