Problem with page preview : transodification of ':' and '/'

Hello
we got a problem with page and iview preview on production system (7.01).
The preview fail with a simple message "Erreur d'exécution portail / Exception lors du traitement de la requête, envoyez l'ID de l'exception à votre administrateur du portail" ("Portal execution error / exception during request treatment, send exception Id to your portal administrator").
The user possess full admin role, as weel as autorisations onto the page. He can use the page when it's in the menu, but visualizing the page via preview fail.
after comparing the preview URL from production system against the preview URL from development, we spotted a difference :
on the dev portal, the URL is
http://portal:port/irj/servlet/prt/portal/prtmode/preview/prtroot/pcd!3aportal_content!2fcom.company.directory.SpecificApp!2fcom.company.directory.LeaveRequest!2fcom.company.directory.Employee!2fcom.company.page.MyRequests?sap-config-mode=true
on the production portal, the preview URL is
https://portal/irj/servlet/prt/portal/prtmode/preview/prtroot/pcd!253aportal_content!252fcom.company.directory.SpecificApp$!252fcom.company.directory.LeaveRequest!252fcom.company.directory.Employee!252fcom.company.page.MyRequests?sap-config-mode=true
As you can see, the ":" are transcoded into !3a on dev, and !253a on prod (and the "/" are respectively transcoded into !2f and !252f)
the other difference is the use of an alias (http://portalprod/irj against http://portal:port/irj), and the use of a secured connexion (https).
does someone know where this problem could come from ?
regards,
Guillaume

Hi Guillaume,
Could it be possible that there would be a SAP Web Dispatcher on the Production Portal and not on the dev portal.
You should use a tool like HTTPWATCH to see if you get HTTP redirects.
Regards,
Olivier

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