Problem with parts of PC Suite

I have a 6103 that connects to my Laptop via a bluetooth dongle, the connection works fine.
The problem I've got is that I've recently formatted and re-installed the the software on my Laptop including PC Suite v6.81.13 which is the same version I had on my laptop beforehand. Syncronise and Backup\Restore work but nothing else does, the other applications come up with could not connect to your phones. All the applications worked before I re-formatted my laptop.
Also I've received back the phone from repair where the problem was that it was not charging the battery.
Am I missing something obvious or a setting on my phone or within PC suite?
My laptop config is
Windows XP SP2
Gig memory
All the latest hotfixes etc
Any help would be much appreciated.
Thanks
Jon

PC Suite -Help -ABout - System Info, copy-paste the info here.
Then describe step by step with each application that does not howrk, what error message comes up ?
Do you really mean for example that One Touch Access does not work and so on ?

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