Problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a

problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a few days after install.

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Having problems with Bridge shutting down after saving photo in PS Cs5,,,,,,,,, Also when i attempt to update either PS or bridge get an error message in Adobe application manger "Error loading updater workflow"

Having problems with Bridge shutting down after saving photo in PS Cs5,,,,,,,,, Also when i attempt to update either PS or bridge get an error message in Adobe application manger "Error loading updater workflow"

Sorry for the late reply. My email firewall has become a little over zealous & sent a lot of my emails straight to my junk email folder, so I have only just now discovered your reply in my junk mail folder.
The only "don't open files exceeding xxx megabytes" instruction I can find in my Prefs, is in the Bridge Prefs for Thumbnails, & mine is set at 1000mb. The biggest files I handle are bigger than 200mb so I should be able to open a few, not just one.
However, this doesn't explain why I can open a psd format file of 180mb, close it, but then can't open a RAW format file of only 26mb immediately after.
I can open the RAW file only if I restart my computer - very annoying!
However, thanks for the advice about the video card & memory.
So, I'm still stuck as to what the issue is.

FaceTime App on my iPad is showing a red number 1, what does this mean and how do I get rid of it.

FaceTime App on my iPad is showing a red number 1, what does this mean and how do I get rid of it.

Same issue here. I tried to follow the suggestion and open the entry in the missed calls list, but when I tap it, a new FaceTime call Is triggered. I do have to delete the entry by swiping left and tap "delete" to get rid of the red circle.

HT204380 I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".

I am new to Facetime. I want to be able to talk to my iMac from my Macbook. When I try to connect via email I get a message that says the person being called "is not available for Face Time".

Hi PhiDor,
Thanks for visiting Apple Support Communities.
See this article for some information that can help:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Regards,
Jeremy

Just started MobileMe. Struggled with the setup of iCal but eventually got everything working fine for about a day. Then I started receiving an iCal error message stating that the URL was wrong. Of course, sync no longer works. What is correct URL?

Just signed up for MobileMe. Had a little difficulty setting up iCal but eventually got everything working. Whether posting to iCal on my Mac Book or iPhone, sync seemed to be working fine for about a day. Then suddenly when I opened iCal on my Mac Book, I would receive the following iCal error message:
"The calendar https://cal.me.com/calendar/calendar/principals/users/1.1117025442/ was not found on the server. Make sure the URL is correct." I know where it is located but because I did not enter the URL when I set up MobileMe/iCal, I don't know what the correct URL should be.

Mike,
Welcome to Apple Support Communites.
Review; MobileMe: Setting up iCal for the new MobileMe Calendar, and post back with further questions.

I have a older intel MacBook pro, now when I try to start up instead of the apple logo I see a file folder with a question mark. Need some help please.

I have a first gen MacBook pro with intel chip. All of a sudden when I try to start up instead of the apple logo I see a file folder with a question mark. Phone support wasn't much help since it is a older machine. It's either a software issue or the hard drive went. Any ideas on how to fix if it's a software issue would be appreciated. Thanks a lot.

Thanks I tried that and when I click repair it tells me
Invalid volume header
Checking hfs plus volume.
Invalid b-free node size
Volume check failed
Error: the underlying task reported faliure on exit.
1 hfs volume checked
1 volume could not be repaired because of an error.

When I try to update itunes, it tells me that itunes can not find a pathway to my computer. I was wondering if anyone else had this issue and how to resolve it?

When i plug my iphone into my computer and try to sync it with my itues library, a message comes up saying I can't sync until i update itues. When i try to update itunes, a message pops up that says itunes cannot find a pathway to my computer and it tells me to find a pathway. I have no idea what this means and i have played around with it for weeks now. Can anyone help me??

The first message says "The feature you are trying to use is on a network resorce that is unavaliable. Click ok to try again, or enter an alternate path to a folder containing the installation package." Then when i click ok a message that pops up says "The path cannot be found. Verify that you have access to this location and try again, or try to find the installation package "iTunes64.msi" in a folder from which you can install the product itunes."
That's perfect, thank you.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Having trouble with Raw file downloads from numerous cards by card reader or camera cable. The thing ' times out' while I am still selecting or downloading. Error message says "Choose a source" This program LR 5.0 5.4 used to work fine .Reatrated progra

See above

"See above" points to an unfinished story - could you provide a full explanation of the problem, please?
And what operating system is this? Have you made any changes to your system? Which camera(s)?

My iPhone 4 was run over at work worked fine for 5 days then got really hot and shut down. I can not get it to power back up. I have photos that were not backed up is there anyway that I can retrieve my photos from the phone?

MY iPhone 4 was run over at work by a forklift the screen was badly cracked but other than that worked fine for 6 days. Then it got really hot while charging and shut down and will not power back up. I have photos on this phone that we're not backed up to I cloud is there any way to retrieve my photos from this phone?

No. You probably should have backed it up while it was working during those 6 days...

HT201272 when i start downloading a CD purchase it downloads approx 3 to 4 songs then just stops says downloading waited a hour still downloading had to force quit iTunes then reopen to complete download keeps doing this every time i purchase a cd any ide

when i start downloading a CD purchase it downloads approx 3 to 4 songs then just stops says downloading waited a hour still downloading had to force quit iTunes then reopen to complete download keeps doing this every time i purchase a cd any ideas ?

I too am facing this problem, however a little differently. I am in the process of uploading my vinyl collection to digital format in Audacity and am having this problem with multiple tracks when played in iTunes. The first few albums I ripped play just fine in iTunes, but the last few skip over about the last minute of every song and go to the next song. As you said, if you drag the time marker past the skipping point though, the rest of the song will play to the end just fine. I then synced these songs onto my iPod and they play perfectly straight through. I was leaning toward a bad mp3 encoding process that was maybe creating a glitch but I'm not sure at this point if they play correctly on my iPod. In quicktime the song will just stop playing at that specfic point, but if you hit play again, it will continue to the end. I can say though, I haven't seen this problem with any iTunes download, or ripped CD that I have ever put into iTunes (which makes my situation a tad different than yours), it's been purely the songs that I have imported via Audacity from LP's.

HT1560 If diagnostics says appletv is working properly, why does the install keep getting stuck on pairing with the computer then back to select resolution over and over.

First gen Appletv suddenly stopped working from one night to the next. This has happened in the past once and the usual restore, reboot, etc, tinkering finally snapped it back into working quite unexpectadly. The symptom is, after restore when it gets to the screen to pair with itunes by entering the numbers in itunes, the number is briefly up on the tv screen and then quickly is gone returning to the select resolution page. This happens over and over with each try while the Appletv never shows up in itunes and the number box never appears either to pair the computer with the Appletv. It does the same thing with my intel macbook so I don't think it's the Imac. I have dumped itunes 10 and reloaded itunes 9 with no change in the problem. My IP scanner picks up that the Appletv is on our network as soon as it turns on. I have used wireless, which it finds and logs into, and ethernet which also has it finding my network. I can't test whether it is actually on the network by trying to play a trailer or something because it will not go past that pairing screen in the initial setup. Are the built in diagnostics reliable when they say your appletv is working correctly. The hard drive isn't making any exceptionally loud noise as it spins up. I am stuck with this unit because I use it with a G4 Imac running Tiger 10.4 for a video/audio jukebox at the bar. New ATV won't work with the Imac unless it's running leopard I believe. The thing runs like molasses already so attempting leopard which I don't have anyway would really make it crawl. I love a good mystery/problem but this thing is driving me crazy. If I just could know for sure what component inside was shot I would replace it. Could a hard drive boot up to a degree and then get stuck at one part of the install, or would it have to be the logic board, or something else. Bad juju in the house or something

Had same problem this finally stopped it for me.
FINDER
APPLICATIONS
UTILITIES
DISK UTILITY.app
select your main hardrive
REPAIR DISK PERMISSIONS
Message said repairing estimated time 1minute, yeah okay we all know how accurate those are process took about 5 minutes with nothing showing then all of a sudden printer permission repaired notations were flying onto screen in actions box. Do restart for heck of it sign on and so far no message has apeared where it did regularly. I hope this is indeed the fix. In meantime it never hurts to fix permissions so give it a try.
George in NY

Will there be a fix for Firefox's problems with Hotmail. I have gone back to 3.5.9 but mostly I am disappointed by the lack of action on this serious problem where a major and critical feature of a major international website is unavailable in the Firefox

Will there be a fix for Firefox's problems with Hotmail. I have gone back to 3.5.9 but mostly I am disappointed by the lack of action on this serious problem where a major and critical feature of a major international website is unavailable in the Firefox browser.
== URL of affected sites ==
http://www.hotmail.com

We've reached out to the Hotmail team and they've determined that this is a bug in their code. (It was masked by a timing issue in 3.5 that was fixed in 3.6.) We've worked with them to develop a fix but they may not have deployed it yet.

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal

I am using a PC with window 7 and adobe photoshop 12. I have followed Photoshop Elements Help and I still have the same problem. When I try to backup Photoshop 12 it has stop on7% when calculating Total Media size. What can I do?

I am using a PC with window 7 and adobe photoshop 12. I have followed Photoshop Elements Help and I still have the same problem. When I try to backup Photoshop 12 it has stop on7% when calculating Total Media size. What can I do?

Hi Prabhuram and falez,
This issue appears where there are any inconsistencies in your catalog (generally for video files). This issue may be due to offline files, missing files, video scenes. The recommendation here would be to fix these inconsistencies and try again. If that doesn't solve the issue, please follow steps mentioned in email by me.
~Surendra

I have a Nikon D600 and D800 and I shoot everything in Raw. I use Photoshop Elements 9 for processing but I have been unable to convert any RAW files to open in PSE. Says unable to parse the file. What does this mean and how do I fix it?

I have a Nikon D600 and D800 and I shoot everything in Raw. I use Photoshop Elements 9 for processing but I have been unable to convert any RAW files to open in PSE. Says unable to parse the file. What does this mean and how do I fix it?

Since pse 9 can only use up to camera raw 6.5 and the d600 needs at least 7.3 and the d800 needs at least 6.7, you can use the
8.6 adobe dng converter to convert those files to dng copies, which then pse 9 should open.
8.6 dng converter
windows
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.6
mac
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.6
Note:
If you have windows xp or vista or mac os x 10.6, then you'll need to use the 8.3 dng converter instead
windows
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.3
mac
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.3
how to use the dng converter
Camera Raw: How to use Adobe DNG Converter - YouTube
more info on supported cameras and camera raw plugins required
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications

Problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a

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