Problem with PO Output for Communication

Hi,
i have a problem with the pdf in R12.1.3. The rtf file we have is used in R11.5.10 and is working properly but after we sat up the R12 environment and we started the testing we can now see that the system don't create any pdf documents in View Document or when we sending email to supplier.
When we check the log we just get the error message "genDoc() : Exceptionjava.lang.Exception: Error while generating PDF :null
java.lang.Exception: Error while generating PDF :null"
Any one having an idéa on what it could be. Is there major changes between R11 and R12 when it comes to BI Publisher.
Thanks in advance!
Lena Kudahl

Hi Lena,
Upon upgrading to release 12.1.3, the views used are not proper and cause issues.
This is fixed in Patch 10388305:R12.PO.B.
There are a few critical issues when moving to 12.1.3 -
Note 1358356.1 - Recommended Patches for Purchase Order and Requisition Processing
This note outlines some of the top issues - and recommends the patches.
The exception however does seem to point to the ICX and XDO Numeric profiles. Please ensure these are set at the site level.
Another common cause for this type of failure could be related to special characters - although it would show a message like this usually -
genDoc() : PoPDFExceptionoracle.apps.po.communicate.PoPDFException: PO_PDF_XML_FAILED
oracle.apps.po.communicate.PoPDFException: PO_PDF_XML_FAILED
If you are seeing this - there is the following note -
Note 1346198.1 - PO Output For Communicate Failed With ORA-31061
This note describes how certain database versions (with a specific patch) can have an event set in the init.ora file which will allow the xml parser to
take action against special characters. Its a nice alternative to having to debug the PO Output for communication.
This note is very good - having screen prints - of how to debug the OPP - from a purchasing perspective.
Note 1401101.1 - R12 How To Generate The XML And OPP Debug Log For PO Output For Communication?
Hope these help.
Thanks,
Mike

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This Program "PO Output for Communication" does effects in other parts.
I mean that this program actually sends an email (or fax or print) along with the PO in PDF attachment or in the TEXT format.
This program does other part than the above mentioned point also.If yes then provide me the information in which other parts this program effects.I believe it is only the part you mentioned above.
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Edited by: user10518960 on 01-Feb-2013 07:18

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