Problem with Pocket Dialing aka Butt Dial ?

Hello,
    My Wife and I both have the iPhone5 and for some reason she is always Pocket Dialing, after she is done with a call she puts the phone to sleep
( presses the on/off switch on top of the phone ), and then puts it in her back pocket. for some reason she make calls anyway.
     I have compared her setting with mine and they seem to be the same.
    I was wondering is anyone had any suggestion, or has had a simular problem ?
    Thank You for any suggestions
    John
    PS:
    iPhone 5
     IOS 6.0
     ATT

If you passcode lock the phone, then when you put it to sleep, makes it 10x harder to butt dial. I have never had an issue with that as long as i put it to sleep , since i have a passcode that has to be entered.

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    As for the method of support, all anybody can do over the internet is instruct you about how to troubleshoot/fix your own issue. I don't want to be disrespectful, because I am standing for a brand at the moment, despite me being an independent volunteer, but I'm getting the feeling that you aren't following my instructions to the line (here on in other threads). I can only work with the information you give me, and, as you can imagine, I can't measure (right away, at least) your level of IT expertise, so I have to cover as many hypothesis as possible. Plus, there are multiple threads with the same name, and I'm guessing it's the same Dorothy Scheffer. That makes it harder for me to keep track what advice I have given you. In any case, I'll give you this advice again. Make sure you follow every step of the way:
    #run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe-mode] to disable all extensions, themes and plugins. If this fixes your issues, be them with RAM or CPU usage, then you know it's a problem with plugins, themes or extensions. Proceed to number 2. If safe-mode doesn't fix the issues, then read bellow, after this list;
    #update all extensions, themes and plugins in your Firefox. If this doesn't solve the issues, proceed to the following number;
    #disable all extensions, themes and plugins in your Firefox (not running safe-mode). Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you WANT that plugin to be enabled, so keep your overall number of plugins as low as possible. When you encounter the problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all.
    #enable one extension at a time. Again, be certain that you WANT that extension to be enabled, so keep your overall number of extensions as low as possible. Also, try the theme you want to have installed so see if that is what's causing the problem. When you encounter the problems, you know you've found a problematic extension/theme, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all;
    #you're done! You've fixed your problems with problematic add-ons. If you want to keep using those problematic add-ons, please contant their author for support.
    Ok, if disabling all extensions and plugins through safe-mode didn't work to bring Firefox's CPU and RAM usage to good levels, then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Do as follows:
    #try reinstally Firefox. No data will be lost. You can get the latest version for free at [http://www.getfirefox.com/ getfirefox.com]. If that doesn't fix the problem, proceed;
    #do a virus/malware check on your computer. If this doesn't fix it, proceed;
    #disable all software running in the background that you don't want to have running in the background (in windows, this is done by pressing WINDOWS+R in your keyboard, typing "msconfig" (without the commas) and pressing enter. Now, under the "Startup" tab, you can uncheck the software you don't want, and reboot your system for changes to take effect. If you're unsure of what software you want running, ask someone with more experience). If this doesn't fix your issues with Firefox, proceed;
    #check your firewall/antivirus/security suite for enabled functions/features that you don't want and/or may be conflicting with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable them to see whether or not that's true. As long as you don't browse the web with your antivirus completely off and your firewall completely turned off, there should be no problems. If this doesn't solve the issues, proceed to the following number;
    #check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem (after all, it's the last item on the list), it's remotely possible. If this doesn't work, proceed to the following point;
    #clean up your OS registry, using appropriate software.
    I'm trying to be as helpful as possible, but I can only help you as long as you let me help you. I will ask you this once: please refrain from writing irrelevant remarks about my good will and/or Mozilla's support as a whole.
    Thank you, and let us do our best to fix this.

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