Problem with Proximity Sensor

When I decide to make a call the Proximity Sensor turns off the screen, but when I go to hang up the call I can't because the screen is still turned off. This means I can't hangup on any call!
Using iPhone 4 (1 Day Old)

I don't believe this is fixed and have rised the issue with Apple. I did what was asked on the link provided and still the problem persisted.
Could I ask if the problem came about via upgrading the iOS from 3.1.x to 4?
I've done a clean install of the iOS...meaning I wipe everything.... and it looks like it might have worked.

Similar Messages

  • Issue with Proximity Sensor during calls - Continued v2

    This thread is a continuation of Issue with Proximity Sensor during calls - Continued. which was getting too long and causing some browsers to time out. That thread has been locked and the last post links to this thread.
    See also the initial thread Issue with Proximity Sensor during calls
    Thank you.
    Apple Discussions Hosts

    rbrylawski wrote:
    Goflying wrote:
    mbassoc2003 wrote:
    I wish that were so. Then they would probably be taking prompter action. But the return rate three weeks in was substantially lower than most handsets at launch and only a quarter that of the 3GS. I suspect the return rate has remained incredibly low and the figures are further slewed down the way by the worldwide distribution that is now in the tens of millions.
    At 5% return rate on a product I understand that becomes a 'significant event' that becomes declarable to shareholders, so we know they haven't reached that milestone yet.
    a disclosable event is not triggered by a specific stock return level unless apple has entered into covenants re same. Suggest you take a look at sec rules for more info
    Still, unless you have insider knowledge, you don't know Apple's buying them back at record numbers. You may be guessing, but you likely don't have proof....
    agree. I don't have any proof whatsoever, just a strong gut feeling that all is very much not as rosy in cupertino as it might seem.
    For a company whose culture is steeped in phreakery, apple is showing an amazing inability to exert control.
    too many screw ups, too many loose ends, too many whacky hires, too many media backlashes - maybe the senior staff went into dumb-mode while steve was away for so long
    null

  • Issue with Proximity Sensor during calls - Continued.

    This thread is a continuation of Issue with Proximity Sensor during calls which was getting too long and causing some browsers to time out. The old thread has been locked and the last post links to this thread.
    Thank you.
    Apple Discussions Hosts

    I find it completely ludicrous that Apple can interject on this thread and say it's received too many posts and has to be shut down and a "new" thread started. Really now? Seriously? Couldn't they also simply pop in and post 'hi guys, we hear you and are working on it' ...or something to that effect? That's my main complaint really is the deafening silence. What they're basically telling us is to complain all we want, if we don't like the phone then return it for a refund ...that is if you still have your original defective phone, for all you that already swapped phones, you're beat and are stuck with our mistake for the next 2 years when you'll be upgrade eligible again. ...WOW, thanks for the statement without technically releasing one. ...I think we're all left in the dark because Apple really doesn't know what is going on with the sensor, they can't and or won't release a statement without getting the facts straight. ...but we all know one fact is straight...the sensor is dysfunctional and that alone deserves an acknowledgement. How are we to have faith in Apple to fix the issue when we're left to believe they don't think there is one.
    ...btw update on "my fix" ...deleting all your photos and putting the phone in your arm pit and then under your pillow is only a temporary solution, for mine sensor is on the fritz again. ...shaking my head, if only this were
    funny.

  • Little problems with two sensors

    Hi
    I've got a problem with two sensors.
    First, the luminosity sensor. I'd like to set the brightness to a fixed value. It would not vary from darkness to bright sunlight.
    Then, when i'm typing in landscape mode, it often switches back to portrait mode, wich make me terribly angry as i lose too much time.
    How can i solve these two problems ?
    Is there a special app?
    Last, but least, does anyone know if an app that would allow to take HDR/exposure blending pictures exist ? It'd take 3 to 5 photos with different exposures, and if it merged them to a good tonemapped picture it would be perfect.
    Thanks

     The light sensor can't be set to a fixed permanent value using the phones default settings, I'm afraid. You can only adjust it's sensitivity. However, some users have reported using an app to keep the screen set at maximum brightness.
     The motion sensor which switches the phone screen orientation has become more sensitive after the recent PR 1.1 update, so not a lot can be done about that either, apart from trying to hold the phone as steady  as possible when using it.
    Finally, there isn't any HDR available for the N8 at this time, nor is there any setting to increase the exposure time to something like a second, which would be a nice feature to add to  a great camera.
     All the best.
    Ray

  • I can live with iphone 4 antenna problem but not with proximity sensor...

    I did not face much trouble with antenna issue.. may be I am having good signal.. but certainly I am facing proximity sensor issue.. out of every 5 calls I have problem with at least 2 to 3 calls going to mute or starting facetime or opening address book etc...

    I feel 100% the same. I am wondering if all these people complaint of the signal strength issue are really actually experiencing the proximity problem and just don't know it. This is beyond annoying.

  • Problem with temprature sensor ideatab A2107

    hello,
    im having problem with my temprature sensor, there is no change in my temp nor it is showing the correct temp......
    what im i supposed to do to fix it...........

    Just take it to a nokia care point and they will check it out for you under warranty.
    Any attempt to repair on investigate yourself will void the warranty and most likely cause more damage.
    It is against the rules of this forum to help you with self repair or obtaining service manuals.
     Care points/service centres and repair info:
    UK • Europe • Asia-Pacific • USA •
    Canada • Middle East and Africa
    Elsewhere: Click here, select your country, go to the support section, then select repair.

  • Problem with light sensor

    Hi to all,
    I have a problem with the light sensor of my MacBook Pro. The light sensor has always worked until I have manually increased the brightness. From that moment the light sensor does not work anymore.
    Can anyone help me please?
    Thanks

    Have you pressed the F6 key a few times?
    Try a SMC reset:
    http://support.apple.com/kb/ht3964
    Check you settings in System Preferences:
    Ciao.

  • Issue with Proximity Sensor during calls

    I'm having an issue with the Proximity Sensor not properly detecting when i'm holding my phone to my ear. I can confirm that the iPhone sensor is working by covering it with my finger, but when held to my face, the screen blinks as if it cannot decide to disable the screen or enable it. It results on me hanging up, putting calls on mute, and dialing numbers accidentally while i'm on the phone. This occurs on 90% of my calls. Is anyone else experiencing this issue. I would like to confirm whether this is a software issue (Proximity Sensor sensitivity too low) or a design issue (sensor now placed towards the end of the phone).
    Macbook Pro, Mac OS X (10.6.4)

    Hi there bobby adapa,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Screen won't lock or go black when answering calls
    Verify mute or speaker have not been activated, just prior to placing your ear over the receiver.
    While on a call hold your hand over the top third of the display, and verify that the screen is locked or goes to sleep.
    Try turning iPhone off and then on again.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W. 

  • C4 - Issue With Proximity Sensor

    Got my xperia c4(E5363) this afternoon and noticed an issue with the proximity sensor. When I make a call and bring the phone near my ear, the screen becomes black BUT it does not recover even when I take the phone away from my ear. It remains black only. Even pressing the power button does not help.The only workaround is that I have to remove the sim, which causes the phone to reboot. Once its up, I need to shut it down again, re-insert the sim and restart. pls help !!!  

    just back from service centre. you were right. it was the screen protector !!!!It has been removed and the phone works like a charm now.Many thanks for your help !!!!!!!  

  • IPhone having issues with Proximity sensors

    I just got my new 5S with iOS 7.1.1 and occasionally when i answer a call and put the phone close to my ear the screen lags. It turns off and then back on and will do it a couple times before either staying off or sometimes on during a call. Not sure if this is an issue with the sensor on my phone specifically or if it's a software issue. I haven't yet taken it to apple as it isn't an emergency and I have no time to go to an Apple store. Is anyone else having this problem?

    Screen won't lock or go black when answering calls
    Verify mute or speaker have not been activated, just prior to placing your ear over the receiver.
    While on a call hold your hand over the top third of the display, and verify that the screen is locked or goes to sleep.
    Try turning iPhone off and then on again.

  • Re: Issue with Proximity Sensor during calls

    Im sure if it is a hardware issue, all Apple would have to do is change the software. Im sure they can add something to the software that allows you to lock the buttons when on a call, or make the sleep button on top of the phone disable the proximity sensor if you hit it. Granted, it would be lame if they had to do this, but we all know they aren't going to recall the phone, so hopefully they can 100% fix it, but if not, there are other options, even if we may not like them.

    Dear Gentlemen:
    You should join the many people posting about this very issue. Below is the link:
    http://discussions.apple.com/thread.jspa?threadID=2475509&tstart=0&start=1680

  • R7970 problem with temperature sensor?

    So last month I RMA'd my R7970 and I just received it in the mail. Originally my problem was I had artifacting lines, and occasionally freezes. In the time between that I had ordered a 5450 just as a temporary card.
    When I got my 7970 back I removed the 5450 and placed the 7970 in its place. However after booting up my computer the fans started going on max speed every few seconds while online. I looked at the temperature according to afterburner and it says its at 70c where my previous card was probably around 50 during normal use. I tried playing skyrim but it's not the funnest thing to play when you have the sound of a fan blowing at 50 mph. And while playing this the temperature went up to ~95c
    The reason I'm thinking theres a problem with the censor is that I felt the exhaust from the pci slot and though it was warm, it was not 95 degrees of hot. I turned off the computer and took out the graphics card and placed it back in thinking that was the problem but its still just as loud. I figured I'd post here first and see if maybe I did something wrong before contacting MSI directly.
    My specs are:
    CPU: AMD 8350
    mobo: gigabyte ga 990 fxa ud3
    gpu: R7970-2PMD3GD5
    psu: corsair cx 750
    ram: gskill 16gb ddr3 1600(?)mhz

    Hi I've replaced  the paste on two msi 7870 as they do an awfull job of applying by putting about six times to much on. I used a Noctua NT H1 non conductive paste just a very tiny pea size and the temps have dropped by 10%c on both cards. They are now in crossfire mode and pretty quiet although obviously they run hotter in crossfire mode but max out at 65%c. I had to RMA one of these cards just two weeks ago as the temp diode set the fan at full speed once it hit about 60%c which was intolerable as I expect yours is. They sent me a replacement card and didn't query that I had broken the warranty seal when I replaced the thermal paste. I'm surprised at how hot your 7970 gets although I've never used one is that normal for this card, is it in a decent sized case, is something stopping one of the fans from moving eg a power wire etc. sounds silly but I had this problem with a small form shuttle a motherboard wire had to be reouted on a twin fan card for that reason. Hope you get it sorted

  • What can i do for the -3degree problem with motion sensor?

    Compare with my Iphone 5 ...There is a big problem and confuse me !
    What can i do to solve this problem?

    Apple, I'm sure, is working on it. If it's easy to fix with software, it will be out shortly with software update 7.0.3. Just sit tight.
    If it's a hardware problem, it's unlikely Apple will be able to fix it, and they're equally unlikely to take back millions of phones. My guess is we'll get a free case out of it -- just like with "Antenna Gate".
    My data:
    My iPhone 4 running iOS 7.0.2 agrees with reality (defined by both my bubble and digital contractor levels).
    My 32GB silver iPhone 5s is off by 3 degrees (level function) and about 7 degrees (compass function). I haven't run into any buildings with Tom Tom yet.

  • Proximity Sensor Problem

    I have a problem with proximity sensor, it is very sensible to sunlight. To understand better what i am talking about look at this video posted by someone who has the same problem: http://www.youtube.com/watch?v=LvbkVY_sFYc. This happens for either incoming or outgoing calls..
    What could be the cause of this problem?
    Thank's in advance..

    there really is not anythig that you can do about it.
    unfortunately, the sensor is doing what it should. though that doesnt solve the issue.
    in some cases it is worse then others.

  • Proximity sensor

    when can apple give solution to the problem with proximity sensor

    It appears this problem is pretty prevalent.  Apple cannot replace the sensor itself, and it has no fix for the failure.  It's pretty clear that it is a design flaw, and that apple just replaces phones under warranty to sweep the problem under the rug.  Funny thing is that no one at apple seems to admit that there is a problem, and this is years now that people have reported this problem.   Honestly, if I had known, I probably would have purchased a different phone.  I love everything about the iphone except the fact that you can't make phone calls, lol.  I had to have my phone replaced, and of course they were happy to do it at the apple store, but that's only because it was under warranty.  If not, I would be out of luck.  And of course the warranty timer doesn't reset, so eventually, I'll be out of warranty, with no solution.  I'll be the proud owner of a phone that can't actually be used to make calls.  All apple needs to do is create a function that allows someone to turn off their screen manually.  Problem solved.  It's really poor form by apple, but honestly, we have seen this from the company in the past with sweeping problems under the rug. 

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