Problem with purchase disappearing

Purchased GoT Season 3 yesterday through ATV 3rdGen. Watched first episode last night. Today it's not in my purchased tv shows list - on any device.
Went through all the restart, reset, restore rigmarole. Downloaded all software updates on ALL devices (just in case). So ATV 3rd gen, iPad 2, iPad Mini, iPhone 5,and itunes on macbook are all fully up to date. Disconnected ATV from power source and restarted again. No joy.
Signed out and back in to store and to iCloud. I have only ever had one user name so that can't be it.
Checked the hide/unhide thing and that's not the issue.
It's just doing it for this one series of GoT that I bought yesterday. Everything else I've ever bought is there.
So just to check, I try to buy it again. Sure enough it tells me I've already purchased it. I cancel the purchase but it still shows it as an option to buy rather than play!!!
Tearing my hair out here - any advice greatly appreciated!!
thanks

PS Also when I go into my account details via itunes Store on my mac and click on purchases, sure enough it tells me I bought it yesterday October 2nd and shows all episodes.

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