Problem with purchased

I have a problem with adding gems in app " clash of clans " .
It is not adding after purchased

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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Problem with purchase orders and cancelling order lines

Hi,
We have a problem with purchase orders and cancelling order lines. For example we have created PO no. 4300291277:
We have made a GR 5000186897 on 03.09.2010 amount 1.920 and tried to cancel it with GR 5000208866, but it takes the invoice amount 1.724 instead of 1.920. What is the correct way to undo this orders, so we cancel the 1.920 and not the 1.724?
Please help me, your help will be highly appreciated.
Regards,
Najma.

hi,
You have to cancel the IR first...and then do cancel the GR...
yes, there will be diff. in the price(if the price changes in bwtn)..if no changes in the price , the price will taken as old one..
Process:
1. Cancel IR
2. Then cancel GR..
3. then go the PO and try to delete the line item..
Regards
Priyanka.P

Having problem with purchases. Message is saying my billing info is incorrect

Having problem with purchases. Message is saying my billing info is incorrect

Make sure your payment information on your iTunes account matches with your bank's. If it's correct and you still cannot purchase, you'll need to contact support and have them check your account.
http://www.apple.com/support/itunes/contact/
Cheers!

Itunes states that my computer is not authorized to download an audio book I purchased from itunes. No problem with purchased songs however.

Itunes states that my computer is not authorized to download an audio book I purchased from itunes. No problem with purchased songs however.

Hello susanserio
Try Deauthorize your account and then Authorize the account to see if any changes occur. Also there may a resolution in the second article that can be helpful as well.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Problems with purchasing iMac 27" online

I recently bought an iMac 27" from the Apple Online Store as a X'Mas present for my girlfriend. The problem with purchasing online is that I have to stay at home all day for TNT to deliver as I live on my own.
When I received the good, I noticed that the original transparent sticker on the box has been opened and another placed on top of it. I called Apple Sales Support and they said there is no way that should happen. After some back and forth phone calls, they eventually get back to me and said they customs opened it to check, and they offered me to exchange or refund. But I trusted them that there should be no problems so I kept it since if I exchange it I won't be able to give it to my girlfriend on X'Mas Day.
When we opened the box on X'Mas Day, we realised that the tilt on the display is very loose. I went to a few shops and checked their displays and none are as loose as mine.
Now I need to wait for the courier to come and pick up my faulty iMac and then need to wait for Apple to send a new iMac. The good thing is I do not need to carry it back to the shop.
I seem to think Apple's product quality is going downhill. I purchased a photobook recently using iPhoto and the quality of the paper and printing is worst than before.

Sorry to hear of your problems, but these are user to user forums and we cannot help with the issues you've detailed - you will need to contact Apple directly.

Problem with purchasing from itunes

Has anyone encountered a problem when purchasing a song on credit. I have an account with credit and get a message a valid address is necessary to purchase using store credit. I don't understand I just downloaded on Tuesday and now can't get anything.
Thanking in advance for your hele

Try logging out and then back into your account and check to make sure that all the credit card info including your address is correct, if you still can't get it to work then I would contact Apple and ask them what's going on.

Problems with Purchase Requisition

Hi Experts...
I'm using the program BBP_EXTREQ_TRANSFER to transfer the PR from R/3. But i have a problems with the purchase group. The system doesnt get the purchase group from PR in R/3. When the PR came to SRM as SC the purchase group is different, the system get other purchase group.
Explo:
PR with Z01 ( purchase group) in R/3.
After I execute the program BBP_EXTREQ_TRANSFER
It was create a SC for this PR, but the purchase group is different, A00.
In my structure in ppoma the purchasers groups A00 and Z01 was in same purchase organization.
Thanks
Kristin

Hi Kristin,
please have a look at Note 787426 to resolve your issue.
Cheers,
Claudia

Problem with Purchase Order Smartform

Hi All,
I have a problem with SRM PO form.
I have 2 PO Layouts 1 is for NA(North America) and 2 is for UK. In config the NA PO is configured for all mediums(Print, Mail And FAX).
Using the BADI 'BBP_OUTPUT_CHANGE' I am overwriting config form (NA) with UK form. IF I preview the form in portal I can able to see the UK form for UK purchase orders. If I try to send a mail I am still getting the old form i.e NA form which is assigned in Config as an attachment in mail.
Is anybody got the same issue? Please help me to sort out this issue..
Thanks,
Usman.

Hi Sanjeev,
Thanks for answere. Conditional triggering in SPRO is not useful, We have tried this option also.
I am not doing first preview and next sendinq the mail. Doing only one action at atime.
The BADI which u mentioned is not there(bbp_output_change_sf). I am using this BADI 'bbp_output_change'.
Thanks,
Usman Sued
Edited by: Usman Syed on Mar 13, 2009 8:40 AM
Edited by: Usman Syed on Mar 13, 2009 8:40 AM

Problem with Purchase orders

Hi, all!
Please help me,
We have SRM 5.0 the Extended Classic Scenario, from shopping cart through Carry out Sourcing we create the purchase order (PO) then purchase order replicated to the backend system. When I'm creating the purchase order I delete the one item of a five item in the PO through Delete Pushbutton then to hold the PO after that to order the PO. In the Application Monitors Backend application to give a process error: Item 0002 does not exist.
Best regards,
Guzal.

Hi
Please go through this ->
PO not getting created in the backend
Please check OSS note 1052999, OSS Note 1035220
Re: Problem with SRM Service PO's
Re: SRM PO Deletion
I think that deleting line item PO is not enough. All PO has to be deleted. Make sure that PR or SC history does not contain any follow on document else system will interpret this a close PR or SC.
PO Status not set to Deletion
PO status not set to Deletion
Do let me know.
Regards
- Atul

Problems with purchased items, Problems with purchased items

I have problems with my purchased itens displayed in iPhone.
When I access "iTunes > Purchased" (on iPhone) it does not show one of the albums that I purchased. When i acess "Purchased items" in iTunes (MacBook) this album is showed.
because of this I purchased two times the same album.
How to solve this?

I just called the 1-800-My-Apple and the said there is really nothing they can do about it. They said I had an outstanding payment of $8.54 (or something like that), I said I know b/c of the problem I am having with my bank, but NO previous completed purchases should have anything to do with this outstanding payment . It should not keep me from being able to update or download previously completely paid apps, TV Shows, or movies - they are mine, and I paid for them. I submitted a complaint.. that just isn't right!

Having problem with purchase

hi, i having problem with purchase

What happened when you contacted iTunes support as directed?
http://www.apple.com/support/itunes/contact/

Why some times i have problem with purchase

Why some times I have problem with purchase

We won't be able to help you unless you tell us exactly what's happening or not happening when you try.

Problem with Purchase Order receipt - Urgent

Hi all,
Scenario - A purchase order with a six items has been released, four items have been recieved, fifth item was deleted & sixth item is packing & forwarding charges.
Problem - A change was done in the Mtl master for the packing & forwarding charges to ensure that a GR is not required for this item, but the same is not being reflected, as a query of Open PO's still shows this PO as open with the item packing & forwarding not received. How to resolve this?
Vivek

Stephen & Seema,
From your inputs i did get some picture, but here is more details about the problem am facing, maybe you can help me out with this,
The item packing & forwarding chgs has been declared as a material & in the BD-1 view of the Mtl Master, the General Item Category Grp has been set as 'Service w/o Dlvy' & this is causing the GR not to be ticked in the PO & hence it still says item yet to receive. I subsequently changed the status of Gen Itm Category to 'Service w/o Dlvy Confimration' & this ticks the GR. But the issue is, since the change in Material Master is done after the PO release, it is not changing the status in that PO.
And the query i am runing to check the open PO's is a customised query developed using SQ01.
Hope you are clear of my problem now & let me know what i can do

Problem with purchase order release strategy

Hi Guru's
    i am dealing with problem of service purchase order release strategy , when i making the service po , i am not giving any over fulfillment tolerance , after release & making Service entry sheet of PO ,   when i go to the change mode and change
over fulfillment tolerance say 90% , system allow me to make , and not applying release strategy again , so there can be a miss use of this Scenario , so is there any possibility that release strategy , will appear again when change the tolerance ,
0r any other idea from your side , to avoid this ,
your suggestions are really always helpful to me , please guide me for this also
Thanks & regards
Neha

Hi Neha,
A reset of the release strategy only takes place if
- the changeability of the release indicator is set to '4' in
   case of a purchase requisition and '4' or '6' in case of
   another purchasing document (purchase order, request for
   quotation, contract, scheduling agreement),
- the document is still subject to the previous release
   strategy,
- the new TOTAL NET ORDER VALUE is higher than the old one.
The total net order value is linked to CEKKO-GNETW for a purchase order,
CEBAN-GSWRT for a purchase requisition item-wise release and CEBAN-GFWRT
for a purchase requisition overall release.
If you have maintained a Tolerance for value changes during release
(V_161S-TLFAE), the release strategy is reset when the value of the
document is higher than the percentage you have specified and if the
document is still subject to the previous release strategy.
Review the SAP note 365604 and 493900 for more
information about Release strategy.
Regards,
Ashwini.

Problem with Purchase Order (PO) script

Hi all,
I am having a problem in my PO layout.
In my layout when I take the print preview of the layout for Purchasing Organization PAPL it shows me the Info record Text for only first item whereas it does not show it for other line items.
However when I double-click on the particular line item without changing any data of the PO, and take print preview again it shows me the info record text for the first item and the line item I double clicked.
I am using the include statement
/: INCLUDE &TEXT& OBJECT EKPO ID F02 LANGUAGE EN PARAGRAPH P3 to fetch the info record text.
Here &TEXT& is PO number + Line item in concatenated form.
Also this does not happen for any other Purchasing Organization.
Please help.
Thanks
Yatin

Stephen & Seema,
From your inputs i did get some picture, but here is more details about the problem am facing, maybe you can help me out with this,
The item packing & forwarding chgs has been declared as a material & in the BD-1 view of the Mtl Master, the General Item Category Grp has been set as 'Service w/o Dlvy' & this is causing the GR not to be ticked in the PO & hence it still says item yet to receive. I subsequently changed the status of Gen Itm Category to 'Service w/o Dlvy Confimration' & this ticks the GR. But the issue is, since the change in Material Master is done after the PO release, it is not changing the status in that PO.
And the query i am runing to check the open PO's is a customised query developed using SQ01.
Hope you are clear of my problem now & let me know what i can do

Problem with purchased

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