Problem with purchasing from itunes

Has anyone encountered a problem when purchasing a song on credit. I have an account with credit and get a message a valid address is necessary to purchase using store credit. I don't understand I just downloaded on Tuesday and now can't get anything.
Thanking in advance for your hele

Try logging out and then back into your account and check to make sure that all the credit card info including your address is correct, if you still can't get it to work then I would contact Apple and ask them what's going on.

Similar Messages

  • I have problem with buying from iTunes Store

    I have problem with buying from iTunes ??!!
    I've put all of my info cards
    What can i do ?!

    Are you trying to spam the forum with 6 the same posts?
    Please give more details of your problem and answer the question below:
    Is the app available in your country?
    Are you using the App Store for your country?

  • Problems downloading purchases from iTunes

    I just purchased some music from iTunes and I am getting a download error on both my iPad and my iPhone. How can I get these purchases to download?

    See Recover your iTunes library from your iPod or iOS device, even if you don't have one there are links to the relevant support documents.
    tt2

  • HT203433 Problem with purchase on itunes

    I purchased one song on itunes and the downlaod didn't work (a message was displayed saying that the file was corrupted). the amount of the purchased though, has been debited from my account. Thanks.

    If the track is showing in your iTunes library, delete it and then try re-downloading it again from the Purchased area. See:
    http://support.apple.com/kb/ht2519
    If the problem persists, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • Problem with downloading from iTunes on iPhone4

    I bought an album on iTunes and downloaded it via 3G. But when I go to music there are only 6 tracks from the album available. When I try to download any of the other songs from the album it overwrites one of the songs that was previously downloaded so I still only have 6 tracks from the album available. I have tried to download it via wifi and on my iPad which does the same thing. I have plenty of space for these tracks on both devices. Please help as I have contacted apple support with no success.

    Download your album on to your computer and sync the album from the computer to your iPhone.

  • Problem with downloading from itunes

    I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store.
    what is the problem ?

    These are user-to-user forums, we won't know why it's disabled.
    You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    If it then works on your computer's iTunes but not your iPad / iPhone / iPod then try logging out of your account on the device by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it
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  • TS1702 Hi, I'm experiencing a problem with app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on thi

    Hi, My name is Bheki Yende
    I'm experiencing a problem with an app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on this pls.
    This is an inconvenience, I don't understand why I have to contact the developer for a faulty product in your store.
    I've paid iTunes to get this, so iTunes must fix this problem for me or give my money back.
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    This is a user forum, you are not speaking to Apple here.
    You will need to contact iTunes support here, regarding this issue. They will usually respond within 24 hours.

  • Itunes states that my computer is not authorized to download an audio book I purchased from itunes.  No problem with purchased songs however.

    Itunes states that my computer is not authorized to download an audio book I purchased from itunes.  No problem with purchased songs however.

    Hello susanserio
    Try Deauthorize your account and then Authorize the account to see if any changes occur. Also there may a resolution in the second article that can be helpful as well.
    iTunes Store: About authorization and deauthorization
    http://support.apple.com/kb/HT1420
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I create a playlist with songs that I purchased from itunes and when I try to sync it to my iphone some of the songs are missing but when I go to the playlist in itunes the song is there.  What could be happening?  What am I doing wrong?

    I've created playlists with songs I've purchased from iTunes and also added songs I've purchased from iTunes to existing playlists.  Everytime I go to sync the playlist to my iPhone I find some of the new songs missing from the playlist.  I've deleted the playlist from the phone and reinstalled it.  I don't know what I"m doing wrong. Anyone have any idea what could be the problem?

    Wondering if you haven't been bitten by the new "feature" of iOS 5, as was my son. turingtest2 explained it very well in reply to my own query about "missing" songs in playlists.
    Here's that thread...
    https://discussions.apple.com/message/16903613#16903613

  • Video purchased from iTunes Music Store not compatible with my video iPod?

    I purchased the White Stripes music video for "The Hardest Button to Button" from iTunes, but when I plug in my video iPod, it says it can't copy it over because it "can't be played" on my iPod. I don't understand what to do! All the other videos I've purchased from iTunes has copied/played fine...
    Can someone please help me figure out what to do? Is it a bad video and I need to seek a replacement from Apple? I'm using iTunes 6.1, not the newest iPod updater (because of all the problems with it), video iPod, and Windows XP.
    Thanks!

    I need help! I've followed some suggestions from people at the IGN forums, but nothing has worked so far. I'm in the process of waiting on a reply from Apple.
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  • Ipod skips only with songs purchased from ITunes

    My Ipod skips with a handfull of songs that I purchased from ITunes. They play fine on my laptop, but my Ipod wont play the entire song. Some play for 2 minutes others play for 20 seconds. I can't get anywhere with help topics, and I went through the whole 3 R's list twice. HELP!! Thanks
    Fujitsu Laptop   Windows XP  

    Did you try carving a pentagram into the ground, filing it with gasoline, lighting it on fire, placing the ipod inside the pentagram, and then dancing around it naked while howling at the moon yet ?
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    Sorry I cant offer a more definative answer.

  • I just got a new macbook pro. How do I get the 900  songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work.

    I just got a new macbook pro. How do I get the 900+  songs that I took off of cds into iTunes on my computer from my iPhone. I had no problems syncing the music I had purchased from iTunes. I have tried to sync it using iTunes match, this did not work. I would like to have access to my full library without going into the user profile of my old computer, which is on my new computers hard drive. I would like to eventually delete the old profile so that I have more space on my hard drive.

    http://support.apple.com/kb/HT4527?viewlocale=en_US&locale=en_US

  • I have some music from CDs and recent purchases from iTunes on my iPhone 4 that are not synced with my iTunes account on my computer.  How can I sync my phone and iTunes on my computer without losing what is on my iPhone?  (original computer was stolen)

    I have some music from CDs and recent purchases from iTunes on my iPhone 4 that I would like to sync with my iTunes account on my computer.  The CDs were on my original laptap also, but it was stolen and I set up the iTunes on my new computer.
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    Music is designed to sync in one way only, and that is from iTunes to the phone. There is the expectation that you would backup the computer to save this data. There are 3rd party solutions to try and recover music from the phone to put back into a blank iTunes library.
    See this user generated tip for help https://discussions.apple.com/docs/DOC-3141

  • When i pluged in my ipod,computer start scanning,it says"your computer is no more authorized for  app that are installed in"yadav ipod",would you like to authorizes this computer for item purchased from itune" what should i do to fix this problem,,,

    when i pluged in my ipod,computer start scanning,without finishing scan,it says"your computer is no more authorized for  app that are installed in"yadav ipod",would you like to authorizes this computer for item purchased from itune" what should i do to fix this problem,,,

    What the message says.  In iTunes g the the Store tab in ther upper part of the screen and then clink on Authorize this computer.

  • My computer with itunes zapped by lightning.  cannot access itunes files.  how can i transfer my music on my iphone to a new computer.  much of it was not purchased from itunes store

    my computer with itunes zapped by lightning.  cannot access itunes files.  how can i transfer my music on my iphone to a new computer.  much of it was not purchased from itunes store

    Did you fail to maintain a backup copy?
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    Itunes purchases can be transferred to your computer:  File>Transfer Purchases.

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