Problem with quicktime again and Safari - part II

1. Move this file onto your Desktop and then quit Safari (via File -> Quit) and restart Safari:
Hard drive -> Library -> Internet Plug-Ins -> QuickTimePlugin.webplugin
This was the solution some months ago for Quicktime stops working under Safari.
Now the "Quicktime symbol with the question mark" returned to Safari and I don´t have the "QuickTimePlugin.webplugin" file to trash. Just one called "QuickTime Plugin.plugin".
Any help. please

I have both. BTW, for whatever reason, I posted the wrong link. Use http://support.apple.com/kb/DL923 AFAICT, the webplugin's no longer needed.

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DVCPRO HD footage problems with Quicktime 10 and MacBook Pro

I am trying to open DVCPRO HD footage in Quicktime 10 on my computer and just get black screen with no video. Cannot get these files to play yet can get other ones to play, just not the DVCPRO HD footage shot with Panasonic P2 cards. I can play the same files in Quicktime 10 on other computers with Snow Lion and on my tower with Lion. These will just not work on my MacBook Pro 10.7.5 Everything is up to date. Can anybody trouble shoot this for me? HELP!

I have the same model as you with the same upgrades (8GB RAM, high-res screen) and began to experience similar problems around the same time as you. And like you, I managed to work around the problem with gfxCardStatus for awhile. It was less than ideal though, since my email client, for example, uses the discrete graphics card. After a week or two, the problem got worse and my computer became virtually unusable. The screen would start to flicker at the log-in prompt, forcing me to reboot again. I could only make it to my desktop 1 time out of 10, if that. The Apple Hardware Test (both regular and extended) revealed no problems. I removed some software that I had installed the day before the problem started on the off chance that was the cause, but still it continued. I also tried to boot with a Linux LiveCD to verify that it was, in fact, a hardware issue and not software related, but never managed.
Finally, I brought the machine into my local Apple reseller (there are no Apple Stores where I live) for repairs. It was easy enough to demonstrate the issue, and they ended up replacing the motherboard, since that's the only way to replace the discrete graphics card. The turnaround time was about a week. All covered under the standard warranty (I don't have AppleCare). I've had my computer back for a couple of days now, and it's been running smoothly. No problems with the screen, and I feel confident enough to remove gfxCardStatus.
I hope you've managed to solve your problem by now. Even if your computer passes the Genius Bar hardware diagnostic tool, surely you should be able to demonstrate the issue to the technician and they'll see something is clearly wrong.

Problem with Quicktime 7 and Vista Business

I am trying to run Windows vista business with Quicktime 7 Latest and can not run. I get this dialog box
saying
Quicktime player requires windows 200 or later
please make sure compatibility mode is disable in the compativility tab of the properties for QuickTimePlayer.exe
I did try to change compatibility to set as Windows XP SP 2
but that did not make a diference I am still in trouble.
I did unistall the program and installed again but still the same problem. Please I need help! Thanks!

Thanks for the answer. It seems I left some other check boxes from the compativility menu on. So I realize I was running iTunes without problems so I uninstall Itunes and quicktime and did a full install of both and then it worked.
My problem was that I try to upgrade quicktime to quicktime pro and when I click on the quicktime player icon nothing will come up but if I drop a file on the icon it actually opens the file. Anyway the problem is solve. but is not intuitive to me that when you double click on the quicktime player icon nothing will happen.

Yahoo mail tells me to upgrade Safari but I have the latest version of Safari 6.0.1 Is there a compatibility problem with Yahoo mail and Safari?

Yahoo mail tells me to upgrade Safari but I already have the lastest version of Safari. Is there a compatability problem with the Safari 6.0.1 and the latest version of Yahoo mail?

Since Yahoo is web based email, the compatbility issue is on the Yahoo side, not Apple.
You can access your Yahoo account without having to use Safari.
Open the Mac Mail app. From the menu bar click Mail > Preferences then select the Accounts tab then the Account Information tab.
Click + to add your Yahoo account.

Problem with Quicktime controls and commands

I'm finding the best way to put a video together is to edit individual pieces with QT Pro. Problem is that it's pretty darned annoying because mouse and keyboard controls don't always work as they should.
Sometimes I'll press the space bar and instead of playing, the volume mutes/unmutes...there is a blue glow around the volume controls and until I click around and unlodge it somehow, it stays that way.
Other times, I'll click on the timeline and instead of the playhead moving to where I click, it will move forward a little bit....or it won't move at all.
And on top of that, I still haven't found solid documentation on when the playhead turns dark, as opposed to staying "hollow"...or whether or not that's relevant to the problem.
I've found plenty of resources that have shortcut keys listed, some of them "undocumented." But I feel as if I'm missing something...is there anything I can do to avoid these problems, or at least is there a rhyme or reason as to how they happen?
Thanks.

Play/Pause Space bar
Play or pause all movies Command-Return
Play movie backward Shift-double-click Command-Left Arrow
Stop playback and go back one frame Left Arrow
Stop playback and go forward one frame Right Arrow
Go to beginning of selection or movie Option-Left Arrow
Go to end of selection or movie Option-Right Arrow
Turn volume up Up Arrow
Turn volume down Down Arrow
Turn volume up to maximum level Option-Up Arrow
Turn volume down to minimum level Option-Down Arrow
Enter full-screen mode Command-F
Exit full-screen mode Command-period or Esc
QuickTime Pro keyboard shortcuts
Play movie at half size Command-0
Play movie at normal size Command-1
Play movie at double size Command-2
Play movie at full size Command-3
Move In marker to playhead location i key
Move Out marker to playhead location o key
Extend selection to the left Option-Shift-Left Arrow
Extend selection to the right Option-Shift-Right Arrow
Extend selection to the point clicked in LCD Shift-click
Letters j, k and l keys can be used for "scrubbing":
k equals "pause"
j equals "reverse" playback. Tap two times to go "double" speed. Tap three times for "triple" speed.
l equals "forward" playback. Tap twice for double speed. Three times for triple speed.

Since upgrading to Lion I have Quicktime problems, it will not let me export files to iTunes, it is telling me file maybe damaged this is with wmv and quicktime formats, I also have problems with quicktime freezing and no sound on some files

Anyone got any ideas?

OK, I did as you suggested, the first step didn't seem to do anything, I selected to download it said immediatly "thankyou for downloading" but didn't ask permission as normal downloads do and it was also instantanious, no download time waited.
So I went onto the second step, downloaded and ran the free trial, showed lots of errors as I'd expect something selling a service to do. I have no idea what the registry does but am wary not to mess with it as if its damaged it makes things very very difficult. I don't know what to do with the results on that one. The messages all seem the same:
The Default Value in HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App paths/Your App exe contains an invalid path...etc and then goes on to specify a file or someters and numbers and semi colons. There are 388 like this. Again, I have no idea what to do with that information or how essential a registry clean is. About 5 years ago I had a Sony Ericsson mobile which would not transfer pictures to my computer. I called Sony up and they did a registry clean for me. It did nothing, I was still unable to transfer pictures and made a mental not to never ever get another Sony Ericsson handset. I can't help feeling a sense od deja-vu with this so am reluctant to do anything to the registry unless someone is there to pick up the peices on the other end as I can't just afford to go out purchase another computer hard drive.
Then I went back, re-downloaded the itunes again, this time it did actually try to download something.
I got an error message:
Error writing to file: C:/Config.Msi\2b8263.rbf. Verify that you have access to that directory
To which I said I did and to "retry"
It seemed to download fine! I have no idea what was different this time. Nothing I did was any different other then going from your link rather then the pop-up link I normally get. Maybe its just better to use a different link?
Thanks again!

Problem with m3u files and Quicktime

Hello:
I have made one update with Quicktime software (version 7.6.9 1680.9). The problem is that Quicktime player reproduces mp3 files but when I try to play m3u files the sound is very bad. It sounds like gargling.
For example: This files play ok:
http://www.telefonica.net/web2/sevarra/Sarabande.mp3
It plays ok when the previous link is introduced as URL address in Quicktime player, but the corresponding m3u files sounds like gargling
http://www.telefonica.net/web2/sevarra/list0.m3u
I think there a problem with m3u files and Quicktime.
Tank you very much and best regards.

I have discovered that when the URL is playing (with gargling sound) if I open the A/V controls in QT menus and I move the Jog Shuttle or the Speed level then the sound becomes good.
Yes! Great catch, ttfrank. I can replicate that too.
Interesting ... if (after getting the sound working properly again) you then pause play of the m3u, and start it again, you get the gargling/dalekish sound quality back again.
Bug reporting ... there's a couple of ways you can go about doing this. You can use the QuickTime product feedback form:
http://www.apple.com/feedback/quicktime.html
... but if you want to track progress on the bug, try instead registering as an Apple Developer (for free):
http://developer.apple.com/programs/register/
... and then you'll be able to submit the bug via the Apple Bug Reporter:
http://developer.apple.com/bugreporter/
In the meantime, there's also a restricted forum available to level 4 and 5 members ("Notable New Technical Issues") where we can report this sort of thing. I'll try to get a post written up on the topic there later today.

STILL no real answer to problems with QuickTime and Flash Player

The reply to Problems with QuickTime really didn't answer or solve the basic problem. Some sites to work at all require you to have working Flash Player 8 so when I try to use these sites I get the QuickTime logo with a question mark and then nothing. For all you experts on Apple and Mac; what is going on? Apple is the parent of QuickTime and I assume they want their customers happy with their work. So why is it so hard for these apparently small updates to their programs causing entire sites being blocked off? I have OS x 10.3.9 on a G4 iMac 855mHrz .... It seems that even though we, the customer by default become Apples program testers;the actual programers are never given the go ahead to actualy look at these problem posts. Has anyone ever gotten a solution for a problem they posted here from one of the programmers of the product? It would be nice to know we aren't left to our own devices when it comes to program gliches from the source. If the powers that be in apple are watching and willing to help; any time now is a good time to just but in on the conversation and help solve some of the problems us little people keep on running into.--------------
While online I run into sites that will NOT work without Flash Player 8 (which costs over $150.00) which is told to the viewer with a QuickTime logo with a question mark in it.
This leads the web surfer to try to upgrade or at least investigate Flash Player in their computer and it's version.When said web surfer looks at Flash player upgrade for bucks and the fact that in some way it is tied to QuickTime, web surfer gets real curious. Do the web masters for those sites know that their site is now blocked off? If any major portion ( say 30 or 40 % ) of the web surfing crowd is required to purchase an upgrade to Flash Player even though it doesn't look like Apple is the parent of said Flash Player; those web masters are going to be upset with Apple. Their income is tied to actuall access and browsing of a site, even if it is only to actually just get the Home page. With no access to the site due to no Flash Player 8, the web master is going to find those all important Hits going down to nil. -------
This post is way to broad for any one answer so I don't really expect one. But for you people who have run into similar problems with other programs and sites; I would love to hear if you got any help from other web surfers or from the parent people of those programs and/or sites. I know that my isp earthlink has helped out with problems faster than other groups involved. Anyway.. Any help or comment on this post ( or gripe if you prefer ) would be greatly appreciated. Thank you.

Sorry, but you are completely misinformed. Flash Player 8 doesn't cost one red cent; it's only the Flash creation package that you have to pay for. You can download the free Flash Player 8 here.
QuickTime can natively handle some Flash content, which is why with the lack of the Flash player the browser defaults to the QT plugin. But Flash 8 is a relatively new format from Macromedia and I'm not sure QT supports it yet. Install the Flash 8 player and things should work just fine.
And just FYI, for questions about the Mac version of QuickTime, you'll be better off asking them in the QuickTime for Mac forum.

Had a problem with newest update and the advice from turingtest2 resolved my problem just to say thanks! Had never used this route before so was less painful than thought it would be again thanks.

Had a problem with newest update and the advice from turingtest2 resolved my problem just to say thanks! Had never used this route before so was less painful than thought it would be again thanks.

how can i find out what the fix is that works..please

Hello ! I'm using iphone 5 running ios 7.1.1 I have problem with Appstore error and also Safari don't work too. What can I do to fix this problem ?

Hello ! I'm using iphone 5 running ios 7.1.1 and I have problem with appstore error and also Safari doesn't work. what can do I fix this problem ? I need help now my iphone can't do nothing

Need more details. What is your appstore error exactly? and what happens when you try to use Safari?

Problem with QuickTime Movies From iMovie HD

I posted this earlier (on the second day of Leopard's Release), and did not get much feedback, and so thought I'd try again after people have had time to run Leopard.
I have some movies that I created using iMovie HD. I have the QuickTime version of the movie for use with Front Row.
On my G5 iMac running Leopard, the quality of the movies on Front Row is fine. However, in Leopard, the quality is lousy. The movies were made from still photos, using the Ken Burns effect. There are also transitions. On the web, on my iWeb site, the pictures take a while to come into focus. I sort of expect this on the web. However, I've found the same thing with the movie files using Front Row on Leopard. Again, this slowness in coming into focus does not appear when playing the movie on Front Row on Tiger on a G5 iMac.
Curious if anyone else has encountered problems/issues with QuickTime movies files from iMovie HD. And if so, what if any fixes are available.
Thanks in advance.
Russell

Hmmmm, so it works OK in Front Row but NOT in Quicktime player? Thats odd. Front Row works worse for me!
It sounds like it may be a rendering problem with Quicktime - It has to process the file in general (or parts of the file, for example, if you export 10 pics looped in Flash, it has to process the 10 image files each time it plays it through, resulting in the first 4 or 5 images to shoot out jerkily [read LAG] unlike the rest of the movie, which is smooth). If these images in your movie are large in file size or contain tons of wacky photoshopped effects, etc, that might be whats causing the problem.
I'd check everything is updated to the latest version, repair permissions on the disk in Disk Utility, and then see if anythings improved.
Hope this helps you.

Is there a problem with the itunes and quick time download pages or is it my internet.

Is there a problem with the itunes and quicktime download pages or is it just my internet.

Some more developments ... the issue appears to be browser-specific. I can't see the download controls at the moment in either IE 8 (I'll get your message) or Safari for Windows 5.0.5 (I'll just get the blank box). But I can see the download controls in Firefox 4 and Chrome (whatever version I have of that).
So it might be worth installing Firefox and seeing if you can get the downloads via that:
http://www.mozilla.com/en-US/firefox/new/

Problems With Quicktime content from Apple website

Hi
I have problems visualizing various sections of the Apple website that contains quicktime content. (Safari thinks Quicktime is not installed)
for example can't see shuffle giuded tour
http://www.apple.com/ipodshuffle/guidedtour/tour/large.html
or the video for the iphone os 3.0
http://events.apple.com.edgesuite.net/0903lajkszg/event/index.html
from the safari error console i can see there are runtime javascript errors on calls to
'AC.Detector', whose result is non an object, as you can see here
http://i40.tinypic.com/1jb1qc.jpg
http://i42.tinypic.com/15ejrb9.jpg
Any idea?
Thanks
PS: i have no problems with quicktime from other websites, or from other parts of
Apple.

i don't know
it could be an issue with something else, maybe iTunes
look here
http://discussions.apple.com/thread.jspa?messageID=8689671&#8689671
same issue with 'AC.Detector' (I don't know what that is)
i have not had problems with Apple quicktime content in the recent past (same Safari 4 Beta)
i installed iTunes 8.1 recently

Problems with Customer Service AND unexplained charges!

I've been with Verizon for I-don't-know-how-many years, and through the years you are bound to have a few problems here and there but some of the problems are just ridiculous! It's also the same reocurring problem!!!!!!!!!!!!!!!! I was with Alltel first, before it was bought out by Verizon. The years I was with Alltel, I didn't have near as many problems. It seems EVERY time I do the smallest change or something to my phone or bill, I get a ridiculous amount of charges that I was NOT aware of, nor told about... EVEN IF I ask "So this isn't going to change my bill, or there will not be any unexpected/unexplained charges that I don't know about?"... BUT not matter how many times I ask... and NO matter how many times I am told "no"... there always is. For example.... last year, I updated and signed a new 2 year contract and purchased the first Driod. Before, my 30 day warranty was up, I was having problems with my Driod, and decided to send it in and get a new one. Before I did this.. I called customer service to make sure there would be no interuption in my bill, and there wouldn't be any unexpect charges, and there would be no difference in anything. I was told there was not, and once I recieved my new phone, just send it in and nothing would be changed. Of course, when I get my bill.. I see I was charged $500 for the new phone. It was explained to me that my credit card was reimbursed (which I never check that card, because I never used it expect to purchase the phone) and that I was recharged for the new phone, since it was a new phone. So I had to fork out the $500 (on top of my bill) and then wait months to get the $100 rebate card. Months after that, I "assumed liablity of my line" because I was on a plan with my family. I decided to have my own line, so I "assumed liability." I was not told that when I did that, I "renewed" my contract date. So I just added 6 more months to my 2 year contract. Was NOT told about that! Then again...... I was recently having problems with my Driod (the screen went black and would not come back on.) I had to turn on an OLD motorola razor, so I would not be without a phone for two days while I was waiting on my phone to come in. As soon as my phone came in, I had my Droid turned back on. I recieved my bill recently, and my bill was $200 over what it normally should be.... so I called in... apparently, when I had my phone replaced, they dropped off my data package and when I recieved my replacement driod, they never put it back on. So I was being charged for alllll my data usage... again I was NOT told about this. I wasn't even aware that they had dropped off my data package, and when/where did they get the authority to do that??? These are just a FEW of the problems that I have had.................................
Does anyone have these reoccuring problems!?

I understand that my bill can be viewed online, and I do view it fairly regularly, so if there are any unexplained charges, I can call Verizon asap. The problem does not come from me not understanding my bill, but from customer service. I have been with Verizon for a very long time, and it is a continuing problem. Where did Verizon get the 'OK' to drop my data package off my plan? Who authorized that?
After calling Verizon and trying to find out the problem, the gentleman told me that when I activated on old phone while I was waiting on my new Droid to arrive, my data package was dropped off and I "should" have been told about that. When I reactiviated my new Droid, I "should" have called and had them restart my data package. I was not aware that when you activate an old phone that data plan is taken off your plan. In all my years of having cell phones, I never make two years with one phone. I have always, at one point, had to turn on an old phone, and my data package has NEVER changed. Why would I have my data package dropped and why would I have to call Verizon to have it restarted. I would never know to do that unless I was TOLD that my data packaged HAD to be re-added when I recieved my new phone, but I was never told of that.
All of that is beside the point, the point is, Verizon was never given the authorization to change my plan. Never. My bill was taken care of and readjusted, and I am thankful for that. It does not change the fact it is always a hassle with Verizon Customer Service and I am always the one having to PROVE that I am not at fault, or that I was NEVER told of certian things. EVERY TIME I HAVE CALLED CUSTOMER SERVICE, I AM TOLD "I'M SORRY, THEY SHOULD HAVE TOLD YOU THAT."
"they should" does not help my bill with the extra armount of charges.

Problem with installing IOS and ejecting CD

Hi guys,
I have a problem here where my computer got stolen from my house. The police were able to cease it back but they have to reformat everything. The Imac came back but there were no IOS in it (blank harddisk). I put in the CD that comes with the computer when I bought it.
However, Imac wouldnt read the cd and it would not eject the disc for me too. Can anyone please advice of how I can eject the cd and reinstalling it please?
PS: I have not mac keyboard or mouse as well as it was stolen and they were unable to retreive it.
Thanks in advance
Nick

Ok well I went ahead and picked through the different boards here and found my answers. You have to uninstall the security patch that is causing the problem with QuickTime. You still can’t use the latest version of I-tunes. You will have to use 6.0.4.2 which is what came on the CD with my I-Pod (if you update your I-Pod beyond a certain version it wont work right with I-Tunes) I also completely uninstalled I-Tunes and QuickTime from my computer by using a install clean up program form Microsoft. After everything was uninstalled I used the instructions on how to turn off conflicting programs to make sure the reinstalls went smooth. Here are the three postings I read to get the information I needed.
http://discussions.apple.com/thread.jspa?messageID=2541112&#2541112 (Security Patch)
http://discussions.apple.com/thread.jspa?threadID=493515&tstart=15 (Installer Cleanup)
http://discussions.apple.com/thread.jspa?messageID=2469661&#2469661 (More on Security Patch)
I hope they fix the 64 bit problem soon.

Problem with quicktime again and Safari - part II

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