Problem with recent itunes updates

The last 3 updates to itunes will not install. What do I do ?

How about some details regarding exactly what is happening, any error messages?
Have you tried disabling the Anti-Virus or Firewall software on your computer temporarily to install the update?

Similar Messages

  • Problem opening recent itune update

    recently downloaded current itunes update, have been unable to open itunes.  Have removed and reinstalled itunes onto laptop.  currently using Windows 7.  did not have problems with previous itune upgrades

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • Outlook syncing problem with new iTunes update

    I'm concerned about syncing my iTouch again, as I have major problems from the last time:
    Last week, I updated and synced my iTouch (4th gen) and the synch acted different.  I was faced with "conflicts in Outlook" to review.  I was doing this on the fly, and didn't really think anything of it, even though I hadn't ever been asked this before, so I went ahead without thinking.  Before this, in order for my Contacts folders to not all sync together, I had to make a Contacts folder I named "iTouch Contacts."  When I finished the sync, I noticed that in Outlook, my main Contacts folder now only had about 400 contacts in it (should have about 3000), and my iTouch Contacts folder had over 3000.  Obviously, my iTouch had done something weird and synced differently.  I knew I had some kind of duplicating mess to deal with, but just ended up moving all of the iTouch contacts to the main Contacts folder to deal with it later.  In the next couple of days, I synced it again, and (again) the same "conflicts" and that began to worry me.  When it was all said and done, for some reason, I saw that the iTouch Contacts folder in Outlook had 3000 again.  Without thinking, I was just disgusted and deleted all those contacts.  I later realized that I had deleted the majority of my contacts and that my main Outlook Contacts folder was again down to only 400.  Since most of my contacts are no longer in Outlook, I can't email people from a new email, but must use a previous email and reply to them.  Also, when I look at the contacts on my actual iTouch device, ALL my Outlook Contacts folders are there, even ones I have never had checked to sync with the device.
    My question:  How do I dare sync again...without knowing first how to get all my Contacts transferred from my iTouch to Outlook?  And then how do I figure out how to sync the right folders?  The recent update must have had some changes that just took over without asking me!  I had even unchecked the boxes under the Info tab in iTunes on my device, so as to NOT sync contacts, but it just went ahead and did it anyway.
    Thank you in advance for your help!

    Hi lastskier
    Have you browsed through the forums at all? Its worth spending a little while doing so because most problems have been experienced by others and resolved.
    My recommended method for installing iTunes upgrades is:
    1. Back up your iTunes library, and by this I mean locate the iTunes folder (usually in My music) and copy all of it and its contents preferably to a removeable hard drive (they are really cheap now). This is your insurance and if all else fails you have not lost your music files.
    2. Download the iTunes programme from the apple website to your pc - DO NOT install online.
    3. Temporarily disable any antivirus/antispy software programmes (locate the icon in the lower right hand side of your desktop and right click - you should get options to disable)
    4. Run the install and reboot.
    With any luck you will be up and running and the new iTunes will have found your old library and imported it. You will still have a safe copy on your removeable drive.
    Conflicts with AV/antispy programmes are the most common problem with iTunes installs.
    If it doesn't work and you are happy you have a back up of your music, you could try uninstalling all iTunes, iPod and QT s/w using "add/remove programs" and then running thru the steps again. However, this time you may have to get your new iTunes to find your music files on your removeable drive by plugging it in to your pc and getting iTunes to search for it.
    You will have lost any library settings e.g. playlist info play count etc by going this route, but there are fancier ways of dealing with that. You can open up "my Music" folder and reimport your entire back up copy of the iTunes folder and this will preserve your old settings.
    Let me know how you get on.
    Local retailer custom built pc. Pentium 4 chip 2.4GHz Windows XP SP2 20Gb iPod

  • Latest update causing problems with my itunes update on my computer,

      Have had to delete itunes on my computer to try to get this update to upload. I cannot even access an earlier version.  I have tried everything from uninstalling to cleaning my hard drive and still it will not install.

    ITunes update 11.1.4 would not install and I received the following error message.
    "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem". 
    A temporary solution was to restore my system to a date before the 11.1.4 update was applied.
    This worked and I was again able to use iTunes except that synchronisation between iTunes, my iphone and ipad was frustrated. I received an message to the effect that “you need to turn on synchronisation in isync preferences before you can sync contacts and calendars.”
    Further research on these boards revealed that this problem too was apparently caused by the Apple update could only be resolved by installing the latest version of iTunes i.e. 11.1.4
    Thus  a clean install of iTunes 11.1.4 was obviously necessary for complete functionality.
    Thus I followed the procedures detailed by Turingtest2 here
    https://discussions.apple.com/docs/DOC-6562
    I carefully deleted all of the Apple related programs and folders I could find as suggested.
    I had problems deleting Apple Mobile Device Support.  I eventually managed it though by variously
    using CONT-ALT-DEL  to enter Task Manager and then Processes and then halted(ended) any Apple process I was able to find.  It eventually deleted but not without a struggle!
    I then performed a clean installation as described ensuring I right clicked on the download and selected Run as Administrator.
    Itunes 11.1.4 was then installed with no loss of previously downloaded material – books music etc.
    Not impressed with this Apple update at all…… a seemingly very cavalier approach to customer care.

  • Problems with recent system update

    All my problems started with the most recent software update. I did the most recent set of updates which required a restart. After restart, I noticed that it was taking a REALLY long time to load up, so I left it over night and came back in the morning. I thought "hmmm 10 hours, maybe it'll take 16", so I went to work. Came home, still hanging at the gray Apple startup screen. Finally, I called Apple and they told me to force shut down, unplug for 15 seconds and retry. Followed these instructions, still got the little logo. Finally the gentleman tells me to force shutdown, and reset the pram (CommandOption+PR). This REALLY screwed things up as now I am stuck at a blank screen with NO Apple logo. I have tried every keyboard shortcut imaginable, to no avail. Anybody else had this problem? "Guess you have to take it to an Apple genius" is the final response of my phone call. Well, 4 hours to the nearest Apple store isn't something I want to do. Also, considering all was well before the System Update, paying for shipping/repair is also not something that I want to swallow. Any suggestions would be great.

    OK you did a SMC reset and then seperatly did a PRAM reset. Now try doing them in this sequence and your system should start OK.
    1. Turn off your iMac and unplug everything from it for 30 seconds.
    2. Plug in the power cord, keyboard and mouse only.
    3. Press the power button and immediately hold down the Option, Command, P & R keys until you hear the second gong then release the keys. Your machine will start up normally, then check for the issues you are having.

  • HT1222 problem with latest itunes update

    Just did the latest itunes update and it wont update saying my version of windows (7) wont support it. anyone else having these issues?

    Hey cshapp,
    Thanks for the question. I understand you are experiencing issues with Home Sharing and connectivity. The following articles may help to resolve your issue:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    "Error 3000" through "3999"
    Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.
    Additional Information:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    Thanks,
    Matt M.

  • Problems with latest itunes update

    After installing the itunes update yesterday I cannot connect to my apple devices or connect to the itunes store.
    I get an error message telling me the Bonjour service has not started ( when I check on services, it clearly has). also my processor starts running at 100% and itunes consumes all system resources.
    I have removed and reinstalled and still have the same issue.
    Any idea's
    Windows 7 pro on HP laptop.
    Cheers, Steve

    Search the forums for similar issues... that's the fastest way to find a solution.

  • Problems with recent software update

    Hey all,
    recently came to check on my intel iMac (leopard) if there were any software updates. Turns out that there was an update for quicktime and a security update.
    Choosing to install said that I had to restart my computer. Restarting the computer lead to a blue screen appearing with the "moving circle" in the lower part of the screen.
    This stayed for around 25 mins before the screen turned black.
    After around 10 mins, I chose to force restart the computer. It restarted as normal and it seems that the updates have installed (they are no longer in the software update list).
    I'm still a little concerned though, as I havent seen this before. Any one else had any problems running updates under leopard??
    Ross

    Thank you for your reply.  I followed your suggestion and restored my iPod to its factory settings.  I then restored it from a backup file.  All the problems have been resolved.  Quite incredible that I had to go through that process to fix it.  I hope Apple will find a solution to the iTunes problem soon. 

  • Problems with new iTunes update

    I have recent update my iTunes to 12.1.0.71 on win7, however, the software keeps on not responding. I've tried repairing and re-installing but the problem persists. What should I do?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
    Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • So does anyone have any info on if apple know about all the problems with the iTunes update?

    By problems I mean:
    . The unability to sync music from your laptop/computer to your apple device
    . The slowness
    . Unable to log in
    . Being told that the laptop/computer being used isn't recognised
    . Clicking on music and it flicking through really quick without playing and then not playing after, but still being on apple device.
    + all the other problems i've seen mentioned on this page. It's pretty clear the new updates have glitches that urgently need fixing and a lot of people are encountering some or multiple of these problems.
    I've not seen or heard any announcement whether they know or not or if they're doing something to fix this, because they need to. Urgently.

    Hi JamilMereck,
    first of: you can edit previous posts in a time-frame of some minutes (haven't measured it ...).
    After that they become non-editable.
    I admit I have used microphones some years back with and without PCs (have switched to Macs 2.5 years ago).
    But I always had the mics connected to a mixing desk, which provided Phantom Power.
    Since I gave up my 'Singing Career' (wasn't good enough) I also abandoned the use of microphones.
    To your questions:
    It might be that PCs with specified Microphone-In ports are also providing power to them or the microphones themselves do not need any power.
    And the 'compatible with...' refers to the usage on computers in general.
    The iMic from Griffin works with OSX 10.5 (scroll down on the webpage to 'Product Compatibility' the left icon symbolizes OSX 10.5).
    As said above, I am no longer up-to-date in usage of microphones, but when you want to use a microphone with the standard connector you have to get either a microphone preamp or a mixer.
    If you use the mic only (really only) with your Mac Pro, you might wanna look for USB-connected mics from Samson or Audio Technica for example.
    And don't get upset, I understand you fully and any kind of 'insult' is for the manufacturers and not for me
    Stefan

  • Problems with recent security update

    Ever since I installed the latest security update, I have had one problem after another. My software programs - Acrobat, QuarkXpress, Firefox, Photoshop - have all frozen and given me the "program not responding" message numerous times. I actually reinstalled Acrobat. Haven't used it much since, so I'm hoping it is fixed. Any suggestions? This is really frustrating.

    Start by Verifying, then if necessary, repairing the Drive. Open up Disk Utility in Applications>Utilities. Select the boot Volume that is being used (in most cases it's the same as the Drive listing; it will probably be called Hard Drive or Macintosh Hard Drive. If you only have one Volume, you can select either) and Verify. Repair will be grayed out. If any errors are reported, then you will need to boot from your install disk.
    http://support.apple.com/kb/TS1417
    For instructions, skip down to the section "Try Disk Utility"

  • With Windows Vista, the most recent Itunes update 1/30/2014 has caused Itunes not to work, with a Mscvr80.dll not found error. Uninstalled all Apple programs, and installed fresh Itunes. Same problem. Tried to reinstall using an older install exe nogo

    Recent ITunes update has caused ITunes not to work. Tried uninstalling all Apple products and reinstalling fresh. Still doesn't work. Tried reinstalling from an old install.exe. Install went nicely but program won't start as it says it can't open the library file.

    Now that I have no way of accessing any of the products I have purchased from ITunes, I will most certainly never use ITunes again for any reason. Why throw good money after bad?  I will use another MP3 player that is not as cumbersome or proprietary.
    Lesson learned.

  • After installing the most recent iTunes update/version iTunes will no longer run on my PC.  I receive a window with the Microsoft error code R6034

    After installing the most recent iTunes update/version iTunes will no longer run on my PC (Windows 7).  I receive multiple error windows with the Microsoft error code R6034.  Microsoft's Help site states that this error occurs when a driver attempts to access the C++ library without a "Manifest".  I do not know what a manifest is, but apparently any attempt to directly access the C++ library is not permitted.  The site instructs the viewer to contact the application developer.

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • HT201250 Problem with recent Excel 2011 update

    I installed an update to Mac Excel 2011 yesterday.  It complete sucessfully but the VBA component is now missing.  All Exel files with VBA code now cannot be opened.  The following message is shown for each:
    Excel could not open xxxx.xlsm because some content is unreadable.  Do you want to open and repair this workbook?
    I attempted to use the Time Machine to restore the Excel applicatiion but it will not run because it says Excel is open when it is not.
    Has anyone had a similar problem with the latest update to Excel?

    I bought a refurb ipad 32gb. I have noticed when itunes via wifi fails to do an app update, it screws the whole ios; thereby forcing ipad to go into recovery mode. I thought Apple learned the hard way not to allow one app to bring down the whole os!! This is the 5th time an app caused this. last time Apple forced me to reinstall Itunes, wasted 2 hrs.
    I worked hard saving up enough funds to get an iPad. Yes, i even paid Applecare too. If this can be fixed, I want a replacement or a full refund.

  • I am having major problems with the latest update for my itunes!

    I am having problems with the latest update for itunes, it says 'itunes has an invalid signature'. I have completely uninstalled itunes but now it wont download at all. Have tried downloading it 4 times tonight already. Anyone know how to get it to download? Or what to do?

    I am having problems with the latest update for itunes, it says 'itunes has an invalid signature'.
    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

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