Problem with redeeming a gift card.

I got a 15 dollar i-tunes gift card. I tried to enter the code, and it says that it is not recognized. I click to go to a page where it says send us the code and the Gift Card serial number. However, there is no code where the screen says it should be, only a 12 digit number that is not a serial number. I wonder if I need to return this to CVS? Any suggestions.

Hi Michael,
In case you haven't stumbled onto this page, this is a pretty good page that describes where to get the numbers
http://www.apple.com/support/itunes/store/giftcard/
Try this and if you still can't redeem your card, let me know and we can proceed further.
Message was edited by: thomashan

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