Problem with reinstalling Adobe Illustrator CS4 on new pc

Using a new PC with Windows 7. Upon reinstalling and inputting serial number, prompt appears..."We looked inthe default locations for qualifying products installed on this machine but none found. You may verify upgrade eligibility now by completing fields to the right." Choices given do not include Adobe Illustrator CS4. What next? I appreciate the help.

I have a disc in the same box that says CS3. I thought that was an older version. Should I try installing that disc first? It seems to have a different serial number. Thanks so much for your help. I appreciate it.
Date: Mon, 3 Sep 2012 15:25:41 -0600
From: [email protected]
To: [email protected]
Subject: problem with reinstalling Adobe Illustrator CS4 on new pc
    Re: problem with reinstalling Adobe Illustrator CS4 on new pc
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
It is looking for the qualifying product which entitles you to use the Illustrator CS4 update. Did you have an older version of Illustrator which upgraded from?
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Guys ,i have encountered a problem with my adobe illustrator cs4

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Hi teja1995,
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Cannot reinstall Adobe Illustrator CS4

Hello!
2007, I have bought Adobe Illustrator CS4 from your website.
I used it few months and then I put it aside. First, the cd kept asking for a serial number and the one I still had since 2007, did not work. One must buy a new serial number, i have heard. How is that even possible or fair in any way? SO THE 170 Euros were payed for a time-limited product? Is this milk!?
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Sincerely R.A.A

Whatever you heard regarding having to buy a new serial number is false information - your license remains valid as long as you paid for it yourself. If your disc is not loading properly you can download the installation thru the page linked below.
CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html

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Windows 7 64bit (I'm from germany, please talk nerdy with me for understanding)
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installed programs:
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cs 6 photoshop
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[Sat Jul 27 14:12:13 2013] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Sat Jul 27 14:11:40 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Sat Jul 27 14:12:13 2013] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Sat Jul 27 14:12:13 2013]
[Sat Jul 27 14:12:13 2013] *-*-*-*-*-*-* ::START:: - SUMMARY OF ERRORS *-*-*-*-*-*-*
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[Sat Jul 27 14:12:01 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll: [Error 5] Zugriff verweigert: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Drive CS4\\AdobeDriveCS4_NP.dll'
[Sat Jul 27 14:12:01 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Drive CS4\BIB.dll: [Error 5] Zugriff verweigert: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Drive CS4\\BIB.dll'
[Sat Jul 27 14:12:01 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Drive CS4: [Error 145] Das Verzeichnis ist nicht leer: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Drive CS4'
[Sat Jul 27 14:12:05 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0\VersionCue.dll: [Error 5] Zugriff verweigert: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS4\\Client\\4.0.0\\VersionCue.dll'
[Sat Jul 27 14:12:05 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0: [Error 145] Das Verzeichnis ist nicht leer: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS4\\Client\\4.0.0'
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[Sat Jul 27 14:12:13 2013] *-*-*-*-*-*-* :: END :: - SUMMARY OF ERRORS *-*-*-*-*-*-*
delete all registry entries via regedit
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"Setup has detected an error and can not continue. For further assistance, please contact the Adobe Customer Support."
want install cs4 creative suite --> not possible
"Setup has detected an error and can not continue. For further assistance, please contact the Adobe Customer Support."
QUESTION:
what can I do?

=== Logging stopped: 27.07.2013 23:12:30 ===
1: 2 2: 0
1: 2 2: 1
Installation result: 1603
[    4008] Sat Jul 27 23:12:30 2013 ERROR
Log of: object
isRunning {string}: 0
percentComplete {string}: 100
message {object}: [object Object]
Log of: object
code {string}: 2
args {object}: [object Object]
Log of: object
code {string}: 1603
errorText {string}: Error 1402.Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\9167F30376E4F05489A52AFD153BA08C.   Verify that you have sufficient access to that key, or contact your support personnel.
Bootstrapper failed to install
Log of: object
isRunning {string}: 0
percentComplete {string}: 100
message {object}: [object Object]
Log of: object
code {string}: 2
args {object}: [object Object]
Log of: object
code {string}: 1603
errorText {string}: Error 1402.Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\9167F30376E4F05489A52AFD153BA08C.   Verify that you have sufficient access to that key, or contact your support personnel.
[    4008] Sat Jul 27 23:14:37 2013 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
End of the log files from the last installation attempt

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Message was edited by: Shenzi

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Problem with reinstalling Adobe Illustrator CS4 on new pc

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