Problem with reinstalling creative cloud

Hello, I recently downloaded creative cloud and then subsequently photoshop cc. I was only actually able to use it once and then later that day when I turned on my laptop it then told me that there was a problem and that my computer needed to revert back to a time before there was a problem and that meant that creative cloud and photoshop were removed. I then went back to reinstall creative cloud and i got a very confusing message.I have attached a picture of the message that displays, I have no idea what to do. Any help would be greatly appreciated.

Hi, i haven´t the answer, but 2 or 3 days ago, when i install the photoshop cc too i have a problem, when restart my pc appear a error then was needed return the pc the past point restored, because no start, from thats day, daily hace problems with the products from the cloud...
Try using the clean tool by adobe, was very crazy that tool, but, using him i reinstall the software, but even i have problems...

Similar Messages

  • Problems with Adobe Creative Cloud Packager

    Hello Community
    I have a problem with the Creative cloud packager.
    i can pakage fine but when i try to install the package on another mac it simply says installation failed after a few minutes, i can see it installs Adobe Bridge in the launchpad but nothing more.
    The package includes Photoshop , Bridge, Muse, Premiere, Illustrator, Indesign, After Effects,l Dreamweaver, incopy, lightroom,
    The install works fine if i try to install it on the mac i made the package with
    The mac im trying to install on is a imac 27 " 5K osx 10.10

    Hi KwKn,
    Does it work on the machine on which you are creating the package?
    Do you have any security software running on the machine?
    Also I would request you to go through the below link.
    Creative Cloud Help | Packager
    Regards,
    Anand

  • I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I c

    I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I can do to repair it

    Please authorize ADE 3 with same credentials that you used with older version of ADE

  • Problem with Adobe Creative Cloud software for PC

    Good Evening,
    I have a problem witg Adobe Creative Cloud software for PC
    I have Windows 8.0 x64. I downloaded few apps using the Creative Cloud software and had to restart my computer due to the pending windows updates. After I restarted my computer, the software didn't work proprely. When i launch it, the cloud icon is gray and when i click on it i can only see the title and nothing else (white space) Each time i close it, Windows says that application caused an error and it need to be shutted down. I tried reinstalling the Creative Cloud software multiple times and it didn't help. Is there any other way to install the software without using the app ?

    Hi
    Is it specific with Muse not working ? Or its with any application installed using creative cloud app manager
    If its only Muse , then please try follow solution 1 and 2 in this document :
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    If still same issue, then please get in touch with support directly.
    Thanks,
    Sanjit

  • Problems with Adobe creative cloud offline packages ( Windows )

    Hi
    When I try to install packages that are created with Adobe Creative Cloud Packager for Enterprise they start installing and then they roll-back in the middle of the process without returning any error.
    Not really sure what can cause this as there are not many options to select from when creating the package itself...
    Any ideas anyone?
    thanks

    i7 CPU Windows 7 64-bit 12GB ram
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    Action 15:39:54: INSTALL.
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    Action start 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_MFCLOC_x86.QFE.2DBEC6C6_7602_3B08_A493_6758A8EA5AE B.
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    Action start 15:39:54: SystemFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC23C30DBF.
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    Action start 15:39:54: SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
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    Action ended 15:39:54: WindowsFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.D2730D3F_3C41_5884_FF1F_C8B3B9A1E18E.
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    Action start 15:39:54: SystemFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: SystemFolder.74FD3CE6_2A8D_0E9C_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: WindowsFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E.
    Action ended 15:39:54: SystemFolder.68B7C6D9_1DF2_54C1_FF1F_C8B3B9A1E18E. Return value 1.
    Action start 15:39:54: WindowsFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
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    Action start 15:39:54: SystemFolder.9BAE13A2_E7AF_D6C3_FF1F_C8B3B9A1E18E.
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    Action start 15:39:54: SystemFolder.63E949F6_03BC_5C40_FF1F_C8B3B9A1E18E.
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    Action start 15:39:54: SystemFolder.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E.
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    Action start 15:39:54: AppSearch.
    Action ended 15:39:54: AppSearch. Return value 1.
    Action start 15:39:54: LaunchConditions.
    Action ended 15:39:54: LaunchConditions. Return value 1.
    Action start 15:39:54: CAHideCancelButton.
    Action ended 15:39:54: CAHideCancelButton. Return value 1.
    Action start 15:39:54: FindRelatedProducts.
    Action ended 15:39:54: FindRelatedProducts. Return value 0.
    Action start 15:39:54: ValidateProductID.
    Action ended 15:39:54: ValidateProductID. Return value 1.
    Action start 15:39:54: CA_WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
    Action ended 15:39:54: CA_WindowsFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2. Return value 1.
    Action start 15:39:54: CA_SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2.
    Action ended 15:39:54: CA_SystemFolder_x86_VC.1DEE2A86_2F57_3629_8107_A71DBB4DBED2. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_ATL_x86.QFE.837D280F_4682_3A15_94E7_F335A8FECFAC.
    Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_ATL_x86.QFE.837D280F_4682_3A15_94E7_F335A8FECFAC. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC23C30DBF.
    Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_CRT_x86.QFE.C8AE193F_7C6D_330A_93C7_EBBC23C30DBF. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_MFCLOC_x86.QFE.2DBEC6C6_7602_3B08_A493_6758A8EA5A EB.
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    Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_MFC_x86.QFE.E93BA752_0E7E_3018_A8EA_17549F4D5CC5.
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    Action start 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_OpenMP_x86.QFE.64B18C93_E25D_307C_92B8_FE07103034 99.
    Action ended 15:39:54: WindowsFolder.30729.6161.Microsoft_VC90_OpenMP_x86.QFE.64B18C93_E25D_307C_92B8_FE07103034 99. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_ATL_x86.QFE.26049623_7BE5_3723_8AE5_10 B1D0F5042A.
    Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_ATL_x86.QFE.26049623_7BE5_3723_8AE5_10 B1D0F5042A. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_CRT_x86.QFE.ED5CDF42_FC23_3F0F_80FC_C1 38299ADCC4.
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    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFCLOC_x86.QFE.3DA05750_8DE0_3FF5_9348 _AD45AEBE0F36.
    Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFCLOC_x86.QFE.3DA05750_8DE0_3FF5_9348 _AD45AEBE0F36. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFC_x86.QFE.E8E76D94_B943_3C4B_8DE2_5F FB3480CCB9.
    Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_MFC_x86.QFE.E8E76D94_B943_3C4B_8DE2_5F FB3480CCB9. Return value 1.
    Action start 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_OpenMP_x86.QFE.EF1548FC_5A85_3436_9873 _2CE14656F9F8.
    Action ended 15:39:54: WindowsFolder.30729.6161.policy_9_0_Microsoft_VC90_OpenMP_x86.QFE.EF1548FC_5A85_3436_9873 _2CE14656F9F8. Return value 1.
    Action start 15:39:54: CostInitialize.
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    Action start 15:39:54: ResolveSource.
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    Action start 15:39:54: FileCost.
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    Action start 15:39:54: IsolateComponents.
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    Action start 15:39:54: CostFinalize.
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    Action start 15:39:54: CAInstallMode.
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    Action start 15:39:54: SetODBCFolders.
    Action ended 15:39:54: SetODBCFolders. Return value 0.
    Action start 15:39:54: MigrateFeatureStates.
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    Action start 15:39:54: InstallValidate.
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    Action start 15:39:55: RemoveExistingProducts.
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    Action start 15:39:55: InstallInitialize.
    Action ended 15:39:56: InstallInitialize. Return value 1.
    Action start 15:39:56: SxsInstallCA.
    1: sxsdelca 2: traceop 3: 1256 4: 0
    1: sxsdelca 2: traceop 3: 1257 4: 0
    1: sxsdelca 2: traceop 3: 1258 4: 0
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: uplevel.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.6195.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.89.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.93.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.94.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.95.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.96.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.97.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.98.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.99.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.100.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.101.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.103.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.104.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4028.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.193.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.238.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3044.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4027.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4053.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3051.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.3069.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4029.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.1833.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4052.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4027.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4045.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.6188.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4028.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4029.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4054.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.4407.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4045.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4052.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_manifest.8.0.50727.4053.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
    1: sxsdelca 2: traceop 3: 1290 4: 0
    1: sxsdelca 2: traceop 3: 1292 4: 0
    1: sxsdelca 2: traceop 3: 1318 4: 0
    1: sxsdelca: Skipping component 2: downlevel_payload.8.0.50727.762.97F81AF1_0E47_DC99_FF1F_C8B3B9A1E18E
    1: sxsdelca 2: traceop 3: 1284 4: 0
    1: sxsdelca 2: traceop 3: 1288 4: 0
    1: sxsdelca 2: traceop 3: 1289 4: 0
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  • What is the problem with Adobe Creative Cloud Premiere Pro CC 2014, why it freezes often?

    I Purchased the Adobe Creative Productive Premium Suite CS5 in early 2010 and I was very satisfied with it all this time, I can say that I never had a problem while using any of the Production Premium applications. Few weeks ago, I asked Mr. Philip Bloom about a technical issue regarding the best method to use a 50 FPS clip with a 23.976 FPS project, and I got his kind help but he recommended me too that I should upgrade to the latest Adobe Cloud CC 2014 which has many new features added to the different programs. I took his kind advice and downloaded a trial version of all the Adobe Cloud CC programs which I use for my filmmaking business.
    Today is the 20th day of my trial period and I have 10 days left to take the decision of continuing with CC 2014 or not. The past 20 trial days were not very pleasant. I want you to share with me the following details which I'll list them as bullet points and I would appreciate diagnosing the problem if you can and suggest a solution for it  to re-try the Adobe Cloud CC 2014 for the 10 remaining days with no further problems.
    I used to have the Gigabyte graphics card GTX 470 for about 4 years and it malfunctioned last year and I replaced it with a humble Geoforce GT 610 card, but it worked fine with the Adobe Suite CS5 programs.
    My system configuration is Intel Core I7   950@  3.07GHz , installed memory 12 GB. , Windows 7 Ultimate, 64 bit Service pack 1, 3 hard drives 1TB. each (one of them is dedicated for Adobe asset files and the editing work)
    For the first 2 or 3 days I used mainly the Premiere Pro CC 2014 establishing short projects for a max. of 5 minutes each and it was working normal. But, later, as soon as I started to build a project which reached about 24 minutes of length and I began to edit those before I add more clips to the timeline, unfortunately, the PrPro CC 2014 started to freeze on any of the frames every time I try to edit normally as I used to do with the CS5, so, I had to wait for 2 or 3 minutes every time it freezes, then it works for seconds then freezes again!!  and during the 20 days mentioned above it crashed once.
    The movie files of my project are the Nikon's .Mov files and the editing work which I performed included effects such as Color correction (levels) color correction (fast) color correction (Auto) sharpen effect, and stabilizing effect.
    I installed the Magic Bullets Suite trial version, and the Neat Video trial version, aiming to purchase either the DeNoiser or the Neat Video (but I tried their effects without saving them to the project).
    I used to export parts/ or whole project before finalizing the editing process to be able to monitor on a TV screen (mp4 file format) some of the changes I made in PrPro before being freezed.
    Based on my previous 5 years experience using the CS5 Suite I have a strong trust in Adobe, I never thought the problem was in the PrPro application, but rationally I thought it was the graphic card (GT610), and accordingly I purchased yesterday a new Zotac Geoforce GTX 770 (listed by Adobe as an approved card) and I installed it and checked that it is running fine and I checked the processor temperature which was within the normal level.
    Only today, I began to think that it might be something wrong with the Adobe Cloud CC 2014 ( a bug or something) and as a result of searching on the internet I could see lot of users since 2014 who were having freezes and crashes with the CC and the CC 2014 versions. That was a shock for me, could it be that until Feb. 2015 the same severe problem still occurs???
    Sorry for any inconvenience, looking forward to seeing a solution for that serious problem.

    Hello Ashraf,
    Sorry you didn't get any help on this post. In the future, please contact Adobe Support for 1-1 assistance on issues like this: Contact Customer Care
    Thanks,
    Kevin

  • Problems with Downloading Creative Cloud, Apps

    When I initially downloaded the Creative Cloud app itself, the download was incredibly slow.
    When I finally did get it installed, I kept running into more problems. When I first open the Creative Cloud app, it takes so long I have to go and do other work before I can come back and see that the Home tab has information in it other than being blank.  When I click on the blue Install Adobe Apps button, I get "Download Error" screens, sometimes with a wait with a spinning wheel first.
    I've already tried renaming the opm.db file, but that didn't help.
    I also checked, and the Behance tab is loading just fine.

    Tklem are you on a managed network?  If not then I would recommend reviewing Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

  • Problems with the Creative Cloud Desktop

    Hi i changed my Email adress cause i couldnt verify it, because this email got spammed by facebook and all that stuff so my mailbox was always full and i didnt get adobe email. So the problem is, that i changed the email to a new one cause i need to verify the email for using the Creative Cloud Program on my desktop and without doing that i cant use it. My Adobe ID account changed the emailadress and it worked very well but it'll not change the email adress in the programm which i need to verify! I already tried to deinstall and install again and all that i really need help!

    Hi i changed my Email adress cause i couldnt verify it, because this email got spammed by facebook and all that stuff so my mailbox was always full and i didnt get adobe email. So the problem is, that i changed the email to a new one cause i need to verify the email for using the Creative Cloud Program on my desktop and without doing that i cant use it. My Adobe ID account changed the emailadress and it worked very well but it'll not change the email adress in the programm which i need to verify! I already tried to deinstall and install again and all that i really need help!

  • Problem With Installing Creative Cloud

    Every time I try to install Creative Cloud, this message pops up saying, "Adminitrative privileges are required to continue with installation."  I Am on the administrator account and i'm not sure what I should do. Does anyone know how to deal with this?

    Hi Magenta1234,
    You wrote "Every time I try to install Creative Cloud, " 
    How many times do you need to install Creative Cloud ? Ideally it is a one time process, once installed you can access it from the task bar (in Windows) and on top-right of Mac (Near the clock).
    message pops up saying, "Adminitrative privileges are required to continue with installation."
    The prompt you may be getting could be of UAC (user access control) set on your computer. Which is a windows features.
    http://windows.microsoft.com/en-in/windows-vista/what-is-user-account-control
    If you want you can turn off this feature fro Control panel.
    --Manish

  • Problem with Upgrading Creative Cloud

    I recently upgraded from the trial version and now I cannot use any of the apps. The creative cloud program thinks I already downloaded them and won't allow me to download again and then apps think I'm still in the trial and won't allow use. Please advise.

    hi mbmcdona2,
    It seems you subscription not been activated yet.
    Please try to launch any of the Creative Cloud application and click on "License this Software" button when prompt.
    Sign In with the Adobe ID, you have purchased Creative Cloud subscription.
    After successful sign in it will activate your subscription.
    Hope this helps.
    Please let me know if you have any other question.
    Regards,
    Sumit Singh

  • Problems With Adobe Creative Cloud Software

    Hi there,
    Please come back to me with a solution when you have a spare moment.
    I have paid my Creatvie Cloud subscription.
    Previously had installed:
    Photoshop CS6 - installed and working
    Lightroom 4 - installed and working
    After installed the Cloud tried installing these programs there are the error codes.
    Problem I have is 30 day trial is ended and I don't have the serial.
    Using Windows 7, 64-bit
    Indesign CS6 - not working
    Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF024 ... WARNING: DS013, DW016 ...   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 8 error(s), 9 warning(s)    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.  WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.  WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0  ----------- Payload: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0 -----------  WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 27)  ERROR: DF012: Unable to find file(Seq 27)  ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 27)  ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 27)  ----------- Payload: {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0 -----------  WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-Bold.otf'(Seq 34)  ERROR: DF012: Unable to find file(Seq 34)  ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 34)  ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 34)    ERROR: DW050: The following payload errors were found during install:  ERROR: DW050:  - Required Common Fonts Installation: Install failed  ERROR: DW050:  - Recommended Common Fonts Installation: Install failed  -------------------------------------------------------------------------------------
    Adobe Premiere Pro CS6 Family - not working
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF037 ... WARNING: DS013, DW017 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 9 error(s), 8 warning(s)
    WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 is required by {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 but isn't free. Reason: Required dependency
    ----------- Payload: {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 -----------
    ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\PCF". Error 145 The directory is not empty.(Seq 2)
    WARNING: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
    ----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 28)
    ERROR: DF012: Unable to find file(Seq 28)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 28)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 28)
    ----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-Bold.otf'(Seq 35)
    ERROR: DF012: Unable to find file(Seq 35)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 35)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 35)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    After Effects CS6 - not working
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF012, DF024 ... WARNING: DS013, DW016 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 8 error(s), 9 warning(s)
    WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
    WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    ----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\CharlemagneStd-Bold.otf'(Seq 28)
    ERROR: DF012: Unable to find file(Seq 28)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\CharlemagneStd-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 28)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 28)
    ----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
    WARNING: DF054: Unable to read Adobe file version for file path 'C:\Windows\Fonts\MinionPro-Bold.otf'(Seq 35)
    ERROR: DF012: Unable to find file(Seq 35)
    ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\MinionPro-Bold.otf" Error 32 The process cannot access the file because it is being used by another process.(Seq 35)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 35)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    How can you fix this problem, thanks in advance
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed

    Hi,
    1. Please go thorough the following Microsoft article:
    http://social.technet.microsoft.com/wiki/contents/articles/enable-disable-the-local-hidden -built-in-administrator-account-in-windows-7.aspx
    2. During installation "MinionPro-Bold.otf" font in   C:\Windows\Fonts\ is not preserved due to some permission issues on this folder. You can do any of the following:
    A. Move "MinionPro-Bold.otf" font in   C:\Windows\Fonts\ to another location like Desktop and try again
    B. Give permission to Everyone on this (C:\Windows\Fonts\) folder and try again
    Hope that will resolve the issue.
    Thanks
    Kapil Malik

  • Problems with reinstall Creative Suite CS4 win7 64

    Windows 7 64bit (I'm from germany, please talk nerdy with me for understanding)
    yesterday:
    installed programs:
    cs4 creative suite
    cs 6 photoshop
    reason for deinstall cs4 creative suite:
    i need onl PS CS6 and not PS CS4 anymore.
    need place at C:
    my target:
    deinstall cs4 creative suite
    install creative suite without PS CS4
    deinstall over windows-deinstallation program --> not work
    install cs4 creative suite over the older version --> done! OK
    deinstall over windows-deinstallation program --> not work
    download adobe_creative_suite_cleaner_tool and deinstall all adobe versions (incl. PS cs 6)
    delete all files from computer with errors
    [Sat Jul 27 14:12:13 2013] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Sat Jul 27 14:11:40 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Sat Jul 27 14:12:13 2013] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Sat Jul 27 14:12:13 2013]
    [Sat Jul 27 14:12:13 2013] *-*-*-*-*-*-* ::START:: - SUMMARY OF ERRORS *-*-*-*-*-*-*
    [Sat Jul 27 14:12:01 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Drive CS4\ADFSMenu.dll: [Error 5] Zugriff verweigert: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Drive CS4\\ADFSMenu.dll'
    [Sat Jul 27 14:12:01 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll: [Error 5] Zugriff verweigert: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Drive CS4\\AdobeDriveCS4_NP.dll'
    [Sat Jul 27 14:12:01 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Drive CS4\BIB.dll: [Error 5] Zugriff verweigert: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Drive CS4\\BIB.dll'
    [Sat Jul 27 14:12:01 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Drive CS4: [Error 145] Das Verzeichnis ist nicht leer: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Drive CS4'
    [Sat Jul 27 14:12:05 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0\VersionCue.dll: [Error 5] Zugriff verweigert: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS4\\Client\\4.0.0\\VersionCue.dll'
    [Sat Jul 27 14:12:05 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client\4.0.0: [Error 145] Das Verzeichnis ist nicht leer: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS4\\Client\\4.0.0'
    [Sat Jul 27 14:12:05 2013] ERROR: while removing C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Client: [Error 145] Das Verzeichnis ist nicht leer: 'C:\\Program Files\\Common Files\\Adobe\\Adobe Version Cue CS4\\Client'
    [Sat Jul 27 14:12:13 2013] *-*-*-*-*-*-* :: END :: - SUMMARY OF ERRORS *-*-*-*-*-*-*
    delete all registry entries via regedit
    want install cs4 creative suite --> not possible
    "Setup has detected an error and can not continue. For further assistance, please contact the Adobe Customer Support."
    install PS cs6 with some problems, but PS works now
    want install cs4 creative suite --> not possible
    "Setup has detected an error and can not continue. For further assistance, please contact the Adobe Customer Support."
    want install cs4 creative suite --> not possible
    "Setup has detected an error and can not continue. For further assistance, please contact the Adobe Customer Support."
    QUESTION:
    what can I do?

    === Logging stopped: 27.07.2013  23:12:30 ===
    1: 2 2: 0
    1: 2 2: 1
    Installation result: 1603
    [    4008] Sat Jul 27 23:12:30 2013 ERROR
    Log of: object
    isRunning {string}: 0
    percentComplete {string}: 100
    message {object}: [object Object]
    Log of: object
    code {string}: 2
    args {object}: [object Object]
    Log of: object
      code {string}: 1603
      errorText {string}: Error 1402.Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\9167F30376E4F05489A52AFD153BA08C.   Verify that you have sufficient access to that key, or contact your support personnel.
    Bootstrapper failed to install
    Log of: object
    isRunning {string}: 0
    percentComplete {string}: 100
    message {object}: [object Object]
    Log of: object
    code {string}: 2
    args {object}: [object Object]
    Log of: object
      code {string}: 1603
      errorText {string}: Error 1402.Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\9167F30376E4F05489A52AFD153BA08C.   Verify that you have sufficient access to that key, or contact your support personnel.
    [    4008] Sat Jul 27 23:14:37 2013  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    End of the log files from the last installation attempt

  • The problem with installing Creative Clouds

    What does mean "error 202"?

    Zanzamar do you have sufficient disk space and write access to the temp directory?  Are you on a managed network?  Which operating system are you using?

  • I am trying to reinstall Creative Cloud with all my apps, however I have a download error: Please retry and try again or contact customer support??

    I am trying to reinstall Creative Cloud with all my apps, however I have a download error: Please retry and try again or contact customer support??

    WHAT download error?
    A12... download & install error http://forums.adobe.com/thread/1289484
    -more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0
    or
    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Error 46 may be caused by Comodo internet security
    -Comodo may kill install https://forums.adobe.com/thread/1460361
    or
    What is the exact error code that you see?
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I have just reformatted my drive and reinstalled creative cloud and lightroom. When i open it, it says there is another version running the catalog and i have to switch to it to fix the problem, but there is no other version on my computer. Does anyone kn

    I have just reformatted my drive and reinstalled creative cloud and lightroom. When i open it, it says there is another version running the catalog and i have to switch to it to fix the problem, but there is no other version on my computer. Does anyone know how to fix this?

    Where did you put the LR catalog?
    Did you install the same version of LR, which one?
    OS and version?
    Open the folder where the catalog (*.lrcat) is located. If you see a file with lock in it while LR is not running, delete it.
    Now try to start LR again.

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