Problem with reinstalling os x tiger

I am attempting to reinstall my operating system to get the laptop back to factory condition. When putting the install disc in and starting the install process I click restart. Then the computer restarts and the process immediatly goes to a screen asking me to replace the batteries in my mouse. I have never used and do not even own a mouse for this ibook. What is causing this or how can I get passed this so that I can continue on the install process as it will not let me do anything on this screen including it will not even let me use the trackpad to move the cursor around.

If you are in the United States, you can use this search page to find the Authorized Apple Service Provider closest to where you live:
http://www.apple.com/buy/locator/service/
Attempting to upgrade a computer (i.e., to Leopard) which is having problems is not a good idea.
System requirements for Leopard can be found here:
http://support.apple.com/kb/HT3759?viewlocale=en_US

Similar Messages

Problem with Reinstalling Lion on macbook pro.

Hi I have a problem with reinstalling the Lion but because i had snow leopard so i can't sign in to reinstall can u help me please. Thanks

If you ever do redownload OS X from the Store, save the package first, you can then use that to boot from and do clean installs locally.
How to make a bootable Lion or ML install drive
http://osxdaily.com/2012/07/25/create-os-x-mountain-lion-boot-dvd-usb-drive-lion diskmaker/
https://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_in stall_drive.html
http://blog.gete.net/lion-diskmaker-us/
Create an OS X Mountain Lion Installation Boot DVD or USB Drive with LionDiskMaker
Jul 25, 2012 - 11 Comments
http://osxdaily.com/2012/07/25/create-os-x-mountain-lion-boot-dvd-usb-drive-lion diskmaker/
Mountain Lion is out! You can upgrade a Mac right out of the App Store, but some people prefer to make a boot disk. If you’re in that group, rather than making a bootable OS X Mountain Lion installer yourself the old fashioned way, you can do it all in a few clicks with the help of a free app called LionDiskMaker.
After you’ve downloaded the OS X Mountain Lion installer from the Mac App Store, launch LionDiskMaker and it will locate the installer app, extract the disk image, and then make the boot disk. It’s about as simple as it gets.
For burning a boot DVD you will need a 4.7GB or larger blank DVD and a SuperDrive. For USB install drives or SD cards the drive needs at least 8GB of space available. LionDiskMaker formats the drive you point it at, remember that when you are picking a disk to make bootable for the installer.
Get the newest version of LinoDiskMaker free from the developer
Making a boot installer is really helpful if you need to install Mountain Lion on multiple Macs and don’t want to re-download it on each Mac from the App Store, or if you want to perform a clean install. If you don’t need the bootable aspect, you can also just copy the Installer app file from the /Applications/ directory to other Macs and it will work to perform the OS X upgrade too.
LionDiskMaker has been around since Lion but it has recently been updated with Mountain Lion support, heads up to CultOfMac for the reminder

Problem with reinstalling Adobe Illustrator CS4 on new pc

Using a new PC with Windows 7. Upon reinstalling and inputting serial number, prompt appears..."We looked inthe default locations for qualifying products installed on this machine but none found. You may verify upgrade eligibility now by completing fields to the right." Choices given do not include Adobe Illustrator CS4. What next? I appreciate the help.

I have a disc in the same box that says CS3. I thought that was an older version. Should I try installing that disc first? It seems to have a different serial number. Thanks so much for your help. I appreciate it.
Date: Mon, 3 Sep 2012 15:25:41 -0600
From: [email protected]
To: [email protected]
Subject: problem with reinstalling Adobe Illustrator CS4 on new pc
    Re: problem with reinstalling Adobe Illustrator CS4 on new pc
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
It is looking for the qualifying product which entitles you to use the Illustrator CS4 update. Did you have an older version of Illustrator which upgraded from?
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4670448#4670448
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Any problem with reinstalling updates?

Hi. I have a simple question: Is there any problem with reinstalling the OS X updates, or reinstalling the combo update? That is, I'm running 10.4.7 now. Can I (re)install the the combo update over this already updated OS X? Will this mess anything up? Is it something even worth trying when troubleshooting?
(This is another topic altogether, but FWIW, I'm trying to track down intermittent problems I have logging in, or the system unable to launch apps or shut down.)
20" Intel iMac Core Duo Mac OS X (10.4.7) 1GB ram

Hi deepermotive, Welcome to Apple Discussions.
Yes, you can safely apply the 10.4.7 Combo Updater. It does not matter if you have applied it before. This is a fuller install, as opposed to an incremental "delta" update so it should overwrite any files that are damaged or missing.
This may help your other issues, if not post back.
-mj
[email protected]
Message was edited by: macjack

Problems with Reinstalling Itunes 9

Hi folks.
I cant find any help in the FAQs and support section of the sight so I thought I would have to post here for help.
I have Itunes on my computer, latest version (i think).
I recently had to "roll back" my Windows because of a problem it was having with Explorer. And after the roll back I noticed that my Itunes shortcuts appeared to be broken (I think perhaps because I rolled back to before I updated to the latest patch maybe?) and so I thought ill need to reinstall to sort that.
It seems to install okay but when it tries to "uninstall" the previous version it seems to think that the Itunes.msi file is "on an unavailable network resource" and thus wont uninstall.
I found Itunes.msi in my Documents and Settings folder on the C drive without too much trouble. So i dont understand what the problem is.
Itunes still seems to run if i go into its own folder and run the Itunes.exe from there so its not too bad but with this problem it means I wont be able to update in future. And I cant uninstall the beggering thing.
Anyone got any ideas on how to:
One restore the Desktop/Start Menu Shortcuts without a reinstall. And...
Two uninstall/reinstall/update itunes when getting this problem?
Thanks folks.

It seems to install okay but when it tries to "uninstall" the previous version it seems to think that the Itunes.msi file is "on an unavailable network resource" and thus wont uninstall.
I found Itunes.msi in my Documents and Settings folder on the C drive without too much trouble. So i dont understand what the problem is.
Your problems with the shortcuts and the uninstalls actually have the same root cause. When the itunes.msi relevant to your existing itunes installation is damaged, the Windows Installer sometimes isn't able to "see" it properly, bollixing up the install and producing that message. In your case it's also plausible that the System Restore may have wiped out the relevant itunes.msi altogether.
When you click the iTunes desktop shortcut, your Windows Installer also runs. Roughly speaking, what's happening is that it is checking your existing itunes program files and registry entries against the information in the itunes.msi about what is supposed to be on your system. If it finds you've got some files or registry entries missing, it will do a repair install of iTunes. If everything checks out, it'll just go on to run itunes. But since the relevant itunes.msi is damaged or missing, you're getting an error message instead, rather than either a repair install or a normal itunes launch.
So, if we get your .msi situation sorted out, and remove your existing itunes, we should be able to reinstall and then get you functioning properly again.
Try using the procedure I give in the following post:
http://discussions.apple.com/thread.jspa?messageID=9694258&#9694258

Problems with reinstalling Office 2010 for windows 7

So, I had Office 2010 installed on my PC. Then for some problems with other programs, I had to format my PC. Then, I opened Microsoft Office 2010 to reinstall it, then I inserted the product key I've written on a sheet, and it gave me error: the product
key doesn't exist. So I tried using WindowsKeyFinder, which found another product key - that one didn't work neither. What might the problems be? Thanks for anyone who will answer this question.

Hi,
Please first make sure whether you've inserted the correct product key. For how to find your Product Key for Office 2010, please refer to this article:
https://support.office.com/en-ca/article/Find-your-Product-Key-for-Office-2010-1e8ef39c-2bd4-4581-a0ae-5cf25ebed489
Also, have you ever made changes to your hardware? If your hardware is substantially different, then it will be considered as a new computer. If this is the case, you might need to
activate your Office 2010 via telephone.
If issue persists, I would suggest you contact Microsoft Custom Service directly for further assistance:
http://support.microsoft.com/en-us/gp/customer-service-phone-numbers
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Problem with reinstalling creative cloud

Hello, I recently downloaded creative cloud and then subsequently photoshop cc. I was only actually able to use it once and then later that day when I turned on my laptop it then told me that there was a problem and that my computer needed to revert back to a time before there was a problem and that meant that creative cloud and photoshop were removed. I then went back to reinstall creative cloud and i got a very confusing message.I have attached a picture of the message that displays, I have no idea what to do. Any help would be greatly appreciated.

Hi, i haven´t the answer, but 2 or 3 days ago, when i install the photoshop cc too i have a problem, when restart my pc appear a error then was needed return the pc the past point restored, because no start, from thats day, daily hace problems with the products from the cloud...
Try using the clean tool by adobe, was very crazy that tool, but, using him i reinstall the software, but even i have problems...

Problem with reinstall apps

I have deleted some Apps on my Macbook by drag and drop them to the Trash from Application folder.When I wanted to reinstall them from internet and click on download a Black page appear with no message on it and nothing happen so I can't download those applications again. Did I have sth wrong in deleting Apps ? or there is a problem in mountain lion?
I would be very appreciate if someone could help me to solve this problem.
Thanks in advance for your time.

1-many apps like " Igetter, Anki,and ..."
2-safari
3- I have downloaded these Apps from their web sites.
I didn't have any problem with delete Apps and reinstall them when i had snow leopard or Lion ,but when i upgraded to Mountaion Loion , I can't do it anymore.

Problem with reinstalling Tiger

I wanted to reinstall Tiger with X11, so I put in the disk and started the installation process. I went through the part where it asked if I wanted to save my home files and whatnot, and of course I said yes. However, a few seconds after the installation began, I wanted to cancel it. So I quit and tried to reboot to my regular Tiger on my Hard Drive. However, it didn't do this. Instead, I was taken to the installation setup again. At this point I figured the only way I could get back was to reinstall Tiger. However, it didn't give me the option of saving all my home files, so I selected the option that said "install tiger for the first time." When it was finished, my computer looked as though it had been wiped and I had lost everything. Fortunately, my applications were all still in the applications folder, and my old home folder was saved under a folder in my HD called Previous Systems.
My question is: is there some way to restore my home folder, because right now I have my official home folder, maxlivingston, and within that, another folder (the one with all my stuff), named maxlivingston. Additionally, is there a way to restore all my old preferences and stuff.
Oh, and one more question. Before, the Terminal shell was tcsh, now it's bash. Is this because I installed X11?

Well, all I can say is you sure went about things the hard way. X11 can be installed separately and doesn't require reinstalling OS X. Furthermore, you never, ever, abandon an installation that's under way. Bash is your shell because that's the default shell used by OS X. You would have changed your shell to tcsh.
As for your Home folder this article may help: How to get files from a previous home directory after Archive and Install.

OS X not booting up, problem with reinstalling OS X

Hey all
THis morning i switched on my 2.4ghz core 2 duo macbook, 2gb ram, 160gb hdd and it booted as far as the grey screen with the apple logo and spinning circle/gear thing. Researching into this i couldnt really find any clear answers and trying safe boot does not work etc.
I havent been using macs for very long and dont really know what im doing.. But i read that a clear solution would be to perform an archive and install.
When I try this it boots from cd fine and i select all the options for where to install, select archive and install etc and it begins.. It verifies the CD for consistencies no problem then begins to install.
However, a few minutes into installation it fails giving me a screen saying something about not being able to install and that it could not install from a certain volume or something. THis sounds like a cd problem which doesnt make sense seeing as the verfication thing finishes.
ANy help on this matter would be greatly appreciated and sorry if im a bit vaugue, like i said Ive never really had to deal with a problem like this on a mac before.
Thanks
Oh and I have windows installed on a partition on the macbook also and that boots up no problem so i kinda eliminated a hadrware problem? THought i should let you know in case this effects anything.

Try repairing your hard drive before running the Archive and Install:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then quit DU and return to the installer.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Problems with Norton antivirus after Tiger install

I installed Tiger yesterday and it all went well. After the install however, on every restart or when turning on the computer I get this error message:
Norton AntiVirus Error. Norton AntiVirus Auto Protect could not continue. Please reinstall Norton AntiVirus and restart.
Of course, I did the reinstall for Norton but continue to get the error message. Any assistance is appreciated.

There's no question that the exploit is serious, but it is a very narrow exploit, only involves specially-crafted RAR files, and there's both a completely adequate workaround and a virus definition to flag potentially compromised RAR files.
Given that, there's no reason to uninstall NAV: simply implement the workaround, download the latest virus defs, and stay away from RAR files for a bit. I expect we'll see a patch shortly.
The hysteria that this problem has generated from some, as well as some of the responses — uninstall NAV, throw out NAV, etc. — is wholly unfounded given the workaround and available virus def.
There have been Mac OS X exploits announced for which an Apple-provide fix took a couple of days to publish. Given the response to this Symantec issue, I'm surprised some didn't advocate uninstalling Mac OS X at those times.
As you point out, there are those who exchange documents with Windows systems, employ macro-enabled documents, etc. Uninstalling NAV vs. using the available workaround opens them up to a wider range of threats. Doing so simply makes no sense — i.e. is "nonsense" in the dictionary definition sense of that word — given that the available workaround and virus definition address the RAR exploit until a patch is published. That's not disparaging: that's fact.
Why waste the time or expose one's self to other potential threats when the workaround and virus def are available and the patch is forthcoming? Uninstalling NAV vs. using the available workaround and virus definition is "throwing out the baby with the bath water."
The Symantec-bashing that has transpired in a variety of threads since this problem arose is also unwarranted. NAV is a good product. I've used it for years and recommend it. I have no financial relationship with Symantec: I simply like the product, use it, and I recommend what I use.
ClamXav and the underlying ClamAV engine are also good products and I recommend ClamXav for those who can't afford NAV or prefer an open source product. But the ClamAV engine has also had similar exploits found in its code, so it also has an imperfect track record.
As software complexity increases, finding all of the potential exploits in the design or testing phase is increasingly difficult. All software installations are a matter of trust as to if the developers did the best job they could to ensure a product free of defects, including security exposures.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

Have problem with emi 6/2m tiger ibook

the last drive on homepage emagic crash down with tiger on my ibook.
if you have the same problem please maybe help me?

Don't wait for any upgrade - emi 6/2m works perfectly well with logic Pro 7 and Tiger. The problem lies with your system - you could try repairing permissions as the trouble might be that the installer is not allowed to put the drivers in the system library. The drivers should be in /Library/Audio/Midi drivers - you could also check that there is no previous version there. Also you can check that there is no receipt called "A26 A62m.pkg" in /Library/Receipts as that could prevent the installation.

I'm having problems with reinstalling OS X Mountain Lion

I tried to reinstall OS X Mountain Lion :-
I click on continue and I get following message "to download and restore OS X, your computer's eligibility will be verified with Apple" with two buttons Cancle and continue.
Once I've Clicked on Continue Ig et another message "Could Not find installation information for this machine contact apple" with OK button.
I need My Mac for work tomorrow please please Help me Urgent.

I think that's likely the problem, then. The machine probably originally came with an earlier version of OS X and was updated to Mountain Lion using another persons Apple ID.
You don't say which model you have (e.g., "15-inch Late 2011") but I'm betting that it came with installation discs with an earlier version of OS X. Do you have the discs? If not, the only way to get them is to order a set, using your serial number, from Apple. Cost is around $20 + shipping and taxes.
Look for your serial number on the back of the machine - it will usually be very faint. When you get it, go to -> http://www.chipmunk.nl/klantenservice/applemodel.html - and enter your serial number. It will pull up a page with your model and the original version of OS X that shipped with that model. You'll know then if you need to order discs (and it certainly sounds as if you're going to need those discs).
Good luck,
Clinton

Video problem with 10.4.2 Tiger

I have been tryig to get video working on my iMac 2Gz with iSight. With the help of several members I have tracked the problem down to strange issue. I can connect to others and the Apple test server and get 15+ frames per second from them. My FPS starts at 15 but quickly declines to 1 with very poor bitstream. I have switched off all other applications including widits but still get the same. I am on a wireless connection but have checked that and it shows an upstream bandwidth of 250kbs normal for broadband in uk. Downstream is 2mbs. All settings with iChat and Quicktime are set to broadband. Anyone got any ideas on this?

HI Kenneth,
If you upgraded from Panther and had Virex on there that is you problem as it does not work in Tiger.
Other suggestions are in the post at the top of the Discussion area called Trouble Shooting Revisted.
Ralph

Solution To Network problems with Leopard systems and tiger and vista

After lots of research and looking into sharing data with leopard systems and other os, i finally found a Solution. Before i state what you have to do to fix it here is what the problem is.
Mac Os x( Leopard) systems trying to find computers or share data to other systems on the same lan can't find each other or simply if are found cant share data with each other.
Reason for the problem.
- By default tiger , windows and some linux distro's automatically join WORKGROUP under workgroup in WINS. with leopard this is changed to join local under workgroup. This effectively causes the systems to fail to communicate with each other.
- By default shared folders on leopard has smb not checked by default.
Solutions
-in order to see computers on the same network or workgroup. find out the workgroup with which all the local machines are connected to, then on your leopard system goto Apple->System Preferences->network ->advance and head over to WINS tab from here either select your workgroup or type in your workgroup. hit ok then apply in the network window. ( restart your mac at this point int time and try browsing the computers in your network)
- to make sure you can share folders with windwos machines goto apple->system preference ->Sharing. Make sure file sharing is selected then choose the folder you want to share or add a folder you want to share. next click on options and enable Share files and folders using SMB enter your password if it asks and then hit done.
hopefully this helps people with problems on their mac's. other wise you have three options if this is too much trouble install vmware fusion/parallels on your machine and install windows / install windows using bootcamp / and last get a windows machine ( although this choice is highly unlikely it's still a choice). Please note this is not a windows vs mac subject is just that apple has changed the network stack protocols and architecture so stuff is being done differently , you just got to think different to get stuff to work. but after it's all said and done all your system should work in harmony now.

Thank you all for replying. I upgraded to Tiger from Panther the first week and it worked AWESOME! I do have to say that I truly and beginning to feel like I'm having issues I would experience on a windows machine. I know that Apple will fix but it is frustrating that I'm having the issues that I'm having.
I just need to finish up the project I'm working on and then I'm going back. I'm currently without any admin rights on my computer but I'm working away. I actually don't know what to expect next so I'm just backing up my data from time to time and working hard to get this done and get back to Tiger (that will be a long process so don't want to get started).
Again thank you all! Also I want to call Apple about this but don't want to wait on hold for the tech. AND they are only open during business hours. Guess what, I work during business hours. What's up with that? Adobe is available all the time.

Problem with reinstalling os x tiger

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