Problem with renewing my online number

Greetings
I have tried twice in the past week to renew my online number, and on both occasions skype has refunded my payment 2-3 days later. There is no explanation for the cancellation, I just receive an automated email which appears as if I have requested the refund, as it contains this line:
"You'll no longer be able to use the service you requested the refund for."
I do not understand why skype keeps refunding my payment and cancelling my subscription for this product ... has anybody else experienced this before?
Thanks.

Firefox is completely free software. There is never any subscription fee or other charge from Mozilla.
What exactly is prompting you for payment?

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Is anyone else having problems with the Canon Online Store?

In the last month or so, I've had one problem after another with the Canon Online Store; from being unable to delete items from the shopping cart; to not being able to add "in stock" items; disappearing Wish Lists; and just now, I tried to add one lens cap to the 6 or 7 items I already had in the Shopping Cart, and they disappeared.
I've called, more than once, and I've written, also more than once, to Canon Support about this, but they ignore what I tell them, and tell me there are no problems with the Online Store. They don't even seem to report to anyone that anyone has complained, because each time is "the first time", even though I've called (more than once) and written (more than once) to them about continuing Online Stores problems.
Is anyone else having problems with the Canon Online Store?
Why does Canon not care to track reported problems with the storefront part of their web-site?
I'm not trying to insult Canon, it's just that I've been a Canon customer for less than 3 months, and the're only batting .333, so far. Canon Support was very quick to respond about a concern I had that a 50mm f/1.4 I had just purchased was authentic or not. In trying to register that lens, I looked up on the Canon web site where to find the serial number. Since my new lens did not have any numbers there, I was concerned I had been sold a fake. But, then Canon Support sent me link to a different online document that showed a few different places where it might be, and there it was.
Is Canon like that with other problems, as well? Or is their "batting" average better than my very limited experience?
I just love my Rebel T5i, and my Canon lenses (from "the Kit brothers of the Cropped Frame coral": EF-S 18-55mm f/3.5-5.6 IS STM, and EF-S 70-300mm f/4-5.6 IS USM; to the "Truly Nifty Fifty", the 50mm f/1.4 USM, [the f/1.8 is just a "thrifty fifty"], and finally, the "Super-Macro" MP-E 65mm f/2.8 1x-5x Macro)!
Regards and Thanks,
Calen
As an old friend used to always say,
"Keep Looking Up!"
Calen

Hi Danny. Thanks for replying.
I only use my desktop PC to access Canon's web site, and I've been using Mozilla Firefox for years. And, yes, it is the latest version. Since Canon REFUSES to support the use of Firefox on it's web site, WHAT BROWSER DOES CANON SUPPORT? WHEN did Canon STOP SUPPORTING Firefox?
I've been told that there are 2 pending orders in my account. Yet, I NEVER placed those orders! WHY CAN'T CANON SEE THAT THIS IS A PROBLEM???
Instead of off-target suggestions, and pasted boilerplate REFUSALS TO EVEN LOOK at this issue, I would prefer it if Canon went "old school", and FIXED THE PROBLEM, in the first place! But, maybe that's a bit too grown up of an answer for you!
"Award-winning" support??? And, just exactly WHAT AWARD did Canon "support" WIN for CONSISTANTLY IGNORING REPORTED PROBLEMS??? The OSTRICH?
Please pull your head out, and FIX this problem, OR YOU ARE THE PROBLEM!!!
Thank you for your "prompt" attention to this matter!
Calen
As an old friend used to always say,
"Keep Looking Up!"
Calen

I can't see where I renew my online number

as the title says, I can't see where I renew my online number.
When I go to account I can order a new number but not just renew my old one
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Thanks in advance,
Mike

Hi,
You can check help from this post made by Primemover:
http://community.skype.com/t5/Welcome-Getting-Started/Help-us-help-you/td-p/13054
Regarding your subscription, since Unlimited US & Canada is offered only to US and Canada customers(located in these 2 countries) I'm afraid you can't purchase it right now.
You probably have only Unlimited US listed here:http://www.skype.com/go/subscriptions
Alternative is to use Skype Credit until you get back.
Tip: When you get back to US I'd recommend purchasing subscription with Skype Credit, then it will be extended automatically and no matter where you can add Skype Credit to your account.
More info about paying with Skype Credit for your subscription: https://support.skype.com/en-us/faq/FA1781/How-can-I-pay-for-a-subscription
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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Just sharing with the forum my renewal problem.
I was online on Friday 2/21 the the website offered me current bundle for $104.99 to renew for 2 years., but my confirmation email shows $119.99.
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Hallo,
you need to have a valid german residence address to apply for a german Online number. The reason your order has not been refunded yet is because you have the possibility to correct the address you've given and resubmit it. Please check your web account page to do so: www.skype.com/go/myaccount
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Renew my online number subscription

I bought my online number two years ago, instead of making the payment for my online number I made it to a different kind of subscription;I also purchase 10.00 credit that I do not need. Can you please help me to fix this errors?
looking forward to hear from you.

Hi,
You can reactivate your number as shown here: https://support.skype.com/en/faq/FA10365
And if you wish to receive a refund for some unwanted purchase you need to contact Customer Service.
Instructions here:https://support.skype.com/en/faq/FA297
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I'm loading files onto disk from a CF card reader outside of Lightroom, then opening LR and telling it to import from disk. I've never had a problem before with imports. Experimenting with number of files, somewhere between 1250 and 1500 is where the problem occurs.
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Hi,
Unfortunately, it is not possible to transfer Skype Credit or products such as Skype Number or any subscriptions from one Skype account to another.
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