Problem with RoboHelp 6 (new purchase)
Hi all,
Well I have just purchased the latest version of RoboHelp 6
and I opened my previous project (from RoboHelp X3) in the new RH.
I managed to have everything working and everything was good for
about a week (including command-line compilation and batch
generates). However now when I open my project RH stalls. Sometimes
it manages to open the project but I can never edit it. I don't
believe this issue to have anything to do with my machine's specs
and I am running RH on the local machine (where I have admin
rights) as opposed to the network. I am a bit confused by this
behaviour. Maybe I need a patch or something but I am unsure as to
where to find one.
Thanks in advance for any advice on this issue,
darkagn
I was having a similar problem this morning with RoboHelp 6.
My project would open, but would immediatly lock up if I tried to
do anything. I removed the KB927891 Microsoft update that I had
just installed, restarted, and everything works fine now. (I got
this idea because it was the only change I had made to my system
and because Microsoft updates have caused problems with RoboHelp in
the past.) The notes on the Microsoft website indicate that this
fix is part one of a two-part solution, so I'm going to wait until
the second part is posted in June and try the update again. It
could be a fluke that this worked, but thought I would pass the
information along.
Audrey
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<edited by host>
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<edited by host>
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