Problem with saving multi line field answers in forms.

I made a form in Acrobat with several fields that have multiple lines + allow for scrolling. The client saved out their answers but whatever they did eliminated the fields and flattened the document. I can see they wrote a longer answer- the little plus box is there- but I cant see it. What happened here?
How can I fix this?
How can I prevent this?

After having a closer look at metalink it seems to be obvious, that Forms 6i (8.0.6.) only supports user exits generated with the 8.0.6. precompiler.
If this is the case new questions follow:
Is there a way to get a 8.0.6. precompiler?
Is it possible to connect to a 8.1.5. database with such a user exit? Does anybody have corresponding experiences?
Our customer uses a 8.1.7. database. What about connecting to that database with the user exit?
/Ralph

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