Problem with scanning - printer display shows "Server connection error"

My printer has been working great and I have had no problems with scanning. But two days ago, all of a succen I rec'd message "server connection error". I tried to send to email as well as computer. Got the same message. As usual, I don't recall any action on my part that could have caused this problem. The copying and printing functions work fine. Detailed advice to someone technically challenged will be much appreciated. Thank you.

Ran
into a problem with connecting to the DB on the SQL server from the IPAM server. The Dba and I checked the target SQL instance was enabled TCP and listening on a valid TCP port. SQL server was set to use port 1443 for incoming connections.
IPAM was set by default to use 1433.
Also used
netstat-n to identify issue and verified 1443 on SQL server was
being used. Made the correction under the IPAM provisioning wizard and connected to the database. Fixed.
Important note I was able to connect to the database with a .udlfile
without any issues
Also note that 2012 R2 IPAM only supports 2012 SQL Enterprise. Why?

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Problem with provisioning and external SQL server connection

I am configuring IPAM 2012 R2 on a our management server. Completed the first step by enabling the feature. No issues.
Now I am on the Provisioning IPAM step. I get to the Configure Database step...
I choose Microsoft SQL server,
What should those values be in the Server name and Database name fields. Instructions show fqdn or ip address but that doesnt seem to be working for me.
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Ran
into a problem with connecting to the DB on the SQL server from the IPAM server. The Dba and I checked the target SQL instance was enabled TCP and listening on a valid TCP port. SQL server was set to use port 1443 for incoming connections.
IPAM was set by default to use 1433.
Also used
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Important note I was able to connect to the database with a .udlfile
without any issues
Also note that 2012 R2 IPAM only supports 2012 SQL Enterprise. Why?

Problem with full screen display showing control b...

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Hp 8600 All in one printer problem with scanning through wired network its very slow!

Hi
i have problem with scanning thru network which takes almost more than 2minutes very slow compared to scanning when printer connected locally with USB. i need some solution to fix this issue. Plz advise me what needs to be done prior to scanning?

Welcome to the community @Larrypat
I understand your printer is not connecting wireless and only connecting USB. I have some questions and ideas for you that should help. Let's get to it!
Could you please remove the USB cable, run the Print and Scan Doctor again and send me a screen shot of the results from running the diagnostic tool?
Also let me know which model from the C7200 series you have:
HP Photosmart C7250 All-in-One Printer
HP Photosmart C7280 All-in-One Printer
HP Photosmart C7288 All-in-One Printer
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer. Run the Print and Scan Doctor afterwards and try printing.
Let me know how it goes and the results
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Hi guys. I got this printer 4 months ago and it has been working marvelous. But this weekend when I turned it on the error "There is a problem with this printer" appeared, just after it connected to my wifi network.I made several tests and the error comes only if the network is connected to the internet.When it is not connected to the internet the printer works fine (prints, scans, all via wifi).I have a MAC and an AirPort Time Capsule.Is there any set up that solves the problem?

Hi , Welcome to the HP Forums! I see that you are getting the error message, "There is a problem with this printer," with your HP Envy 7640 on Mac OS X 10.10. I am happy to help! Is this error message showing on the printer's display screen, or on the computer screen? If the error is on the computer screen, try resetting the print system. If the error is on the printer's display screen, please try a hard reset, by going to this post, How to perform a Hard Reset, by . It is important that the printer's power cable is plugged directly into the wall outlet, and not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well. I would also double-check that your printer's firmware is up-to-date. Getting the Latest Firmware and Product Updates. Hope this helps! “Please click the Thumbs up icon below to thank me for responding.”

Scan to email server connection error for HP Envy 5530

Hi, Everyone!
I LOVE my printer. But, I had to add another laptop (both WIndows) - and then had to add a couple of monitors to that laptop (and a docking statiion) and now it doesn't want to scan to my emails any longer after working like gangbusters for months.
I am connected just fine with an excellent signal - but now when I try the Scan to Email feature - a RED X immediately shows up on the right of the control pad and the message says: Server Connection Error. EVEN though I am wirelessly connected just dandy.
I am not a technical person in the least. I have no idea what to do. I tried all the turn off, turn on stuff. Nothing is working.
Thanks for our help!

Hello MisoSilly,
Welcome to the HP Forums!
I understand when you scan to email, you're receiving a message stating server connection error using the Envy 5530. I will do my best to assist you! Follow this entire thread on: Re: server connection error.
Please post your results, as I will be looking forward to hearing from you.
Have a great night!
I worked on behalf of HP.

Photosmart 7520 error. there is a problem with the printer. turn printer off then on.

I have a photosmart 7520 experiencing the following issues.
Problem #1: Randomly all the lights start to blink off and on and the display reads the following :
Error . There is a problem with the printer. Turn printer off then on.
I cannot find any one action that triggers this to happen.
Problem #2: When the printer is turned on and idle, also at RANDOM times, the printer will "Ding" followed by the wireless light blinking. Then what sounds like the cartridges being cleaned, then a sound like the feeder spinning or the print head running full track from side to side, then ending with a "Ding" and then returning to normal.
When this occurs, the wireless connection is disconnected then reconnected. Also this Disables the "Scan to computer" function to all the computers on the network and requires manually re-enabling all .
From what I can tell the printer is restarting itself.
It is plugged directly into the wall outlet, no surge protector.
Tech support has already run me through the clean the print head steps, escalated me up the chain, and ultimately replaced the printer with a brand new one.
THE NEW PRINTER IS DOING ALL THE SAME THINGS AS THE PREVIOUS ONE.
This printer is connected wirelessly to a Netgear N900 router. My computers all running Windows 7, all are on the same network and workgroup and all are running Mcafee Total Protection.
If anyone is or has experienced the same or similar problems, I could sure use some help.
This question was solved.
View Solution.

How did you fix this?
I replaced an HP printer recently for a new Photosmart 7520 after a complete ink container emptied into the printer.
The old printer sometimes had difficulties switching it on and the new printer has the same problem.
Also the wireless connection regulary drops and can only be reenabled by switching of the printer and switching it back on, only this sometimes takes more than ten minutes before a simple push on the power button is translated in a power on of the printer.
Since the previous printer also suffered from these "power" issues, I think the problems are power related, but I have to check this first before I can say anything more about this.

HP Photosmart 6520 Server Connection Error: -1: Apps don't work and Scan to email doesn't work

My HP PhotoSmart 6520 has a persistent error to connect to the server and therefore Apps and Scan to email doesn't work.
I have manually set DNS to 8.8.8.8 / 8.8.4.4, I have installed latest driver on my Macbook pro, I have updated firmware, but still not working. Weird is also that in my ePrintCenter, the Apps I see there are not in line with thos visible on the printer.
Detail is that I have set up the printer on a Windows PC but recently changed to Mac.
Printing, scan to Computer all works fine.
Help! I have read a lot on forums but so far no solution for me!

Hi Jack6520,
Welcome to the HP Support Forums. I see that you are unable to connect to the apps and use the scan to email feature of your Photosmart 6520 printer due to a server connection error.
First off, thank you for the very detailed information, I really appreciate it.
To better assist you, would you please provide some additional information:
When you set the manual DNS servers, did you also set a manual IP address for the printer?
Have you changed routers or internet service providers recently? Have you updated the firmware on the router? If you have an ISP-provided router, do you know if they pushed out a firmware update?
Have you recently installed any new anti-virus/malware software? If so it may have blocked the ports the printer uses to communicate. I’ve included a post by VisionAiry titled “Check the Anti-Virus for Blocked Ports and Timed Scans”.
Do you have a guest network setup? Please Print a Network Configuration page. It will let you know how many networks the printer sees. A guest network will have the same name as your network with a tag about it being the guest network.
Previously did you customize the printer’s ePrint email address? I’m asking this because I might ask you to disable then enable the web services. If we have to take this step you will lose the customized ePrint email address without any ability to get it back.
What version of Mac OS X are you using? whatsmyos.com
Are there any cables other than the power cable connected to the printer?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

I am on Acrobat DC trial. On earlier versions have no problem with duplex printing. Now with DC, it's impossible. I have tried downloading latest printer software, etc, etc. Nothing seems to0 work. Any ideas please?

I am on Acrobat DC trial. On earlier versions have no problem with duplex printing. Now with DC, it's impossible. I have tried downloading latest printer software, etc, etc. Nothing seems to0 work. Any ideas please?

Ralph, Thanks for replying. There where no received SIP messages at all just the INVITE being sent but I have made some more progress. The mini does indeed just work. I can do everything that you are supposed to do to other ichat users on the internet. Very nice.
The imac is still playing up but I have got further. I had peerguardian2 installed which unknown to me doesn't need to be running to prevent you for accessing 'barred' IP addresses. snatmap.mac.com is barred in the lists! I discovered this when I saw one of your other posts showed how to turn on terminal logging for ichat. Now that I have turned off peerguardian2 (using the disable filters option) I can make calls to the testbot and see the adverts. I have even done a video conference with the two testbots. I will just uninstall peerguardian2.
However, I can not get a AV chat working to a real user....
In response to your suggestions:-
I have tried all the options for quicktime streaming but will try 1.5Mb/s again.
The ichat bandwidth limit is set to "none". I am in New Zealand and I have standard ADSL (not ADSL2+) 7.6M down 512K up. The mini config is also set to none.
Internet sharing is off.
I have had parallels on the machine but the two interfaces that it installed "Parallels Host-Guest" and "Parallels NAT" are configured 'off' and show as not connected. Is this enough? I will uninstall parallels and see if that helps since I don't use it. I also have VMware's thing installed but that doesn't seem to add any interfaces.
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Remote Resources: "A problem with the system proxy caused the connection to fail: End of file"

Hi, I am trying to use "Remote Resources" on the current version of the Microsoft Remote Desktop for Android app, I can input the webfeed and it even shows the apps that I have configured on the server for "Remote App", sadly whenever
I try to load any of the RemoteApps, I receive an error stating " A problem with the system proxy caused the connection to fail. End of File".
I don't know what I can do to fix this, I've tried many things to no avail, also, normal Remote Desktop connections from the Microsoft Android app work flawlessly to the server.
The relevant log is the following:
[2014-Jan-09 04:40:54] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Jan-09 04:40:54] RDP (0): Final rdp configuration used: memory bookmark [
label
hostname DIAZSERVER
port 3389
loadbalanceinfo
ui.swapmousebutton false
remote.program ||ZWaveUtil
remote.workingdirectory
remote.name ZWave Adapter Utility
remote.args
rail true
soundmode 0
connect_to_console false
redirectsdcard true
performance_flags 134
arc.sessionid 0
anonymous_username
authentication_level 2
use_redirection_server_name false
username administrator
gateway [
host = DIAZSERVER
port = 443
bypass = false
connect info[
hostnames = [localhost]
gatewayHost = DIAZSERVER
gatewayPort = 443
routingToken = Cookie: mstshash=administrator
redirectionGUID =
proxyHost = 200.5.68.10
proxyPort = 8080
sessionId = -1
[2014-Jan-09 04:40:54] RDP (0): Using HttpConnect proxy at 200.5.68.10:8080
[2014-Jan-09 04:40:54] RDP (0): Using Basic Authentication with username ''
[2014-Jan-09 04:40:54] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
AsioEndpointContext (0): startup(): starting up down context
[2014-Jan-09 04:40:54] RDP (0): Resolved '200.5.68.10' to '200.5.68.10' using NameResolveMethod_DNS(1)
[2014-Jan-09 04:40:54] RDP (0): Resolved '200.5.68.10' to '200.5.68.10' using NameResolveMethod_DNS(1)
ASIOSocketAdapter (9): readSomething error. message: End of file. instance: 0x5d39d5c0
RpcOverHttp (9): Stream error in endpoint 0x5abbc170 : A problem with the system proxy caused the connection to fail: End of file
[2014-Jan-09 04:40:55] RDP (0): Error message: A problem with the system proxy caused the connection to fail: End of file
[2014-Jan-09 04:40:55] RDP (0): Error message: A problem with the system proxy caused the connection to fail: End of file
[2014-Jan-09 04:40:55] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
ASIOSocketAdapter (9): handleRead(): exception: Exception in file '/var/lib/jenkins/jobs/rc-android-app/workspace/rdp-layer/library/jni/librdp/private/httpendpoint.cpp' at line 489
    User Message : Failed to read from channel: -1. instance: 0x5d39d5c0
[2014-Jan-09 04:40:55] RDP (0): Disconnect initiated by client
RpcOverHttp (9): Exception in endpoint 0x5abbc170 : Exception in file '/var/lib/jenkins/jobs/rc-android-app/workspace/rdp-layer/library/jni/librdp/private/httpendpoint.cpp' at line 489
    User Message : A problem with the system proxy caused the connection to fail: Failed to read from channel: -1
[2014-Jan-09 04:40:55] RDP (0): Exception caught: Exception in file '/var/lib/jenkins/jobs/rc-android-app/workspace/rdp-layer/library/jni/librdp/private/httpendpoint.cpp' at line 489
    User Message : A problem with the system proxy caused the connection to fail: Failed to read from channel: -1
[2014-Jan-09 04:40:55] RDP (0): Exception caught: Exception in file '/var/lib/jenkins/jobs/rc-android-app/workspace/rdp-layer/library/jni/librdp/private/httpendpoint.cpp' at line 489
    User Message : A problem with the system proxy caused the connection to fail: Failed to read from channel: -1
AsioEndpointContext (0): shutdown(): shutting down context
AsioEndpointContext (0): shutdown(): context shut down
AsioEndpointContext (0): shutdown(): shutting down context
AsioEndpointContext (0): shutdown(): context shut down
[2014-Jan-09 04:40:57] RDP (0): ------ END ACTIVE CONNECTION ------

My problem is that the "proxy" is the proxy set up by my 3G configuration so, I tried connecting to the remote resources through my work wifi and I get the following:
[2014-Jan-14 16:58:13] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Jan-14 16:58:13] RDP (0): Final rdp configuration used: memory bookmark [
label
hostname DIAZSERVER
port 3389
loadbalanceinfo
ui.swapmousebutton false
remote.program ||chrome
remote.workingdirectory
remote.name Google Chrome
remote.args
rail true
soundmode 0
connect_to_console false
redirectsdcard true
performance_flags 134
arc.sessionid 0
anonymous_username
authentication_level 2
use_redirection_server_name false
username Administrator
gateway [
host = DIAZSERVER
port = 443
bypass = false
connect info[
hostnames = [localhost]
gatewayHost = DIAZSERVER
gatewayPort = 443
routingToken = Cookie: mstshash=Administrator
redirectionGUID =
proxyHost =
proxyPort = 0
sessionId = -1
[2014-Jan-14 16:58:13] RDP (0): Not using any proxy
[2014-Jan-14 16:58:13] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
AsioEndpointContext (0): startup(): starting up down context
ASIOSocketAdapter (9): handleResolve(): boost error: Host not found. Please provide the fully-qualified name or the IP address of the host.. instance: 0x5d474090
RpcOverHttp (9): Stream error in endpoint 0x5d46b678 : Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
[2014-Jan-14 16:58:17] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
[2014-Jan-14 16:58:17] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
[2014-Jan-14 16:58:17] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
ASIOSocketAdapter (9): handleResolve(): boost error: Host not found. Please provide the fully-qualified name or the IP address of the host.. instance: 0x5d445158
RpcOverHttp (9): Stream error in endpoint 0x5d49fa30 : Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
[2014-Jan-14 16:58:17] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
[2014-Jan-14 16:58:17] RDP (0): Disconnect initiated by client
[2014-Jan-14 16:58:17] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
AsioEndpointContext (0): shutdown(): shutting down context
AsioEndpointContext (0): shutdown(): context shut down
AsioEndpointContext (0): shutdown(): shutting down context
AsioEndpointContext (0): shutdown(): context shut down
[2014-Jan-14 16:58:17] RDP (0): ------ END ACTIVE CONNECTION ------
Now, I know the host can be resolved because: if I connect to the same host but on a full remote desktop (as opposed to just RemoteApp on it) I have no trouble either through 3G OR through my work connection.
Moreover, I also tried directly inputting the IP as opposed to the web address of my server, I get the same error, that is the Remote Resources tab is able to access the feed (because it shows the available RemoteApps) but when I click an app it says it can't
find the Host, here's the log for the connection directly to the IP address/rdweb/feed/webfeed.aspx :
[2014-Jan-14 17:09:27] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Jan-14 17:09:27] RDP (0): Final rdp configuration used: memory bookmark [
label
hostname DIAZSERVER
port 3389
loadbalanceinfo
ui.swapmousebutton false
remote.program ||chrome
remote.workingdirectory
remote.name Google Chrome
remote.args
rail true
soundmode 0
connect_to_console false
redirectsdcard true
performance_flags 134
arc.sessionid 0
anonymous_username
authentication_level 2
use_redirection_server_name false
username administrator
gateway [
host = DIAZSERVER
port = 443
bypass = false
connect info[
hostnames = [localhost]
gatewayHost = DIAZSERVER
gatewayPort = 443
routingToken = Cookie: mstshash=administrator
redirectionGUID =
proxyHost =
proxyPort = 0
sessionId = -1
[2014-Jan-14 17:09:27] RDP (0): Not using any proxy
[2014-Jan-14 17:09:27] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
AsioEndpointContext (0): startup(): starting up down context
ASIOSocketAdapter (9): handleResolve(): boost error: Host not found. Please provide the fully-qualified name or the IP address of the host.. instance: 0x5d372f28
RpcOverHttp (9): Stream error in endpoint 0x5dd6b168 : Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
[2014-Jan-14 17:09:31] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
[2014-Jan-14 17:09:31] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
[2014-Jan-14 17:09:31] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
ASIOSocketAdapter (9): handleResolve(): boost error: Host not found. Please provide the fully-qualified name or the IP address of the host.. instance: 0x5d378de0
RpcOverHttp (9): Stream error in endpoint 0x5e9cc1f0 : Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
[2014-Jan-14 17:09:31] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
[2014-Jan-14 17:09:31] RDP (0): Disconnect initiated by client
[2014-Jan-14 17:09:31] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.
AsioEndpointContext (0): shutdown(): shutting down context
AsioEndpointContext (0): shutdown(): context shut down
AsioEndpointContext (0): shutdown(): shutting down context
AsioEndpointContext (0): shutdown(): context shut down
[2014-Jan-14 17:09:31] RDP (0): ------ END ACTIVE CONNECTION ------
I'm really puzzled here, I've tried checking if ports where open, and ports 443 and 3389 are wide open, I don't know what else it could be.

Deskjet 5525 Server Connection error 403 - scanning documents

I cannot scan and send documents/photos to email or computer. It is connected wirelessly to internet, but keeps coming up with Server Connection Error : 403. I have reset to factory settings on the printer, but no change.
What do I do, to be able to scan? My computer is a Mac using OS X Yosemite

Hi @ FF9451,
Welcome to the HP forum. I see you have two separate yet similar issues with scanning.
I would like to help you with these issues.
I just want to doubble check, is it a Deskjet 5525 or Photosmart 5525?
The first issue i would like to address is the scan to email. This one is the same with either a deskjet or a photosmart.
Lets start off simple, so unplug the printer while it is turned on. Might as well turn off any computers, tablets and smart
TV's also. Then unplug your router for a minute. After the minute, plug the router back in. Depending on the router it can take few minutes to rebuild the network. While your waiting plug the printer back in. you will notice the blue wireless light is blinking. When it stops blinking your printer is on the network again. Try the scan to email, if it does not work, the printer might need a manual DNS. This post: Efax 7510 still won't work, from happytohelp01, I have found really well done, so go ahead and check it out. I know every EWS (embedded web server) is laid out differently so if you need any help let me know.
The second issue is scanning to the computer. Here i have a few questions. are you using Apple scan or HP scan?
Is the Hp software installed? Have you removed the printer and then added it again?
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

There is a problem with the printer

Every day the printer comes on (out of sleep) and displays "there is a problem with the printer. Turn the printer off then on. ", why is this happening every day??
This question was solved.
View Solution.

This problem got resolved, eventually. Although hp tech sent me to HPInstant Ink and they "reset" my printer, the error message returned in a couple of days, and continued daily. Another call to Tech Support/InstantInk advised me to return the printer for an exchange (it is 60 miles one way to return). We decided to install the Instant Ink cartridges as a last ditch effort to resolve the error messages, and it worked. No error messages. I have put the original ink cartridges back in the printer so I could use those up. Still no error messages and this printer is now working fine. PERSONAL OPINION: When we enrolled in instantink, hp tried to contact our printer via wireless (whatever) and when it was unable to an error message occurred EVERYDAY, after installing the instant ink cartridges a connection was made to hpinstantink completing the enrollment process.

How do i get printer connected to internet "server connection error"??

NEW PHOTOSMART 5520 wifi all fine, prints fine on wifi, but it just keeps saying SERVER CONNECTION ERROR check internet connection- but i know the internet connection to the house is fine

Hi there, take a look at this support document for a list of suggestions for the problem of establishing connectivity between the printer and the ePrint service (internet) http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/ePrint-Apps-Connecti...
Work down through them in the order presented to isolate and resolve the problem. Post back with how you go on.
Best
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If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Problem with scanning - printer display shows "Server connection error"

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