Problem with screen - Iphone 5
Hello, I'm new here.
I wanted to show the problem I have with the screen of my iPhone 5 ..
My smartphone is still in warranty, but unfortunately, in my country (Argentina) there is no official Apple warranty for iphones.
If anyone can help me, I'd be very grateful!
Here is the video:
http://www.youtube.com/watch?v=c-1__HFB3hY
Thank you!
Matias Casal
Try restoring you iPhone 5, take a look at this link, http://support.apple.com/kb/HT1414
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Hi. I would really appreciate if someone could help me find a way to solve my problem. I bought a second hand iphone4 from my friend's friend. I fully trust my friend coz she said this iphone is working but it was handed to her lowbat so i get home i recharge it immediately and after charging it, i open and it shows to select language and country and i did select. After this it shows on the screen "Connect to itunes". Then i plug it in to my laptop and connect to itunes. It shows in my itunes " There is a problem with your iphone". Please visit the Service Answer Center to find answers to all your questions etc. To find your nearest Apple Store pls click here. I know i was so stupid to fully trust and paid before i check the phone. Can anybody pls help me with my problem.
It's probably broken. Is there an error number displayed by iTunes?
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Alright, I'm having two annoying problems with my iPhone. It's an iPhone 4.
I'm using the latest iOS.
The first problem is that when I get a notification (a mail, text message, whatever), I hear the sound that it makes, but the screen doesn't light up. Then, when I click the home or the turn-on / off button (basically when I'm in the lock menu), it doesn't show the notification either. Yet, in the notification settings, I've set up to show them. For example mails. I just received a few mails. For mail, I've selected the banner in the notification center. But I see no banner. I see nothing in fact. I can unlock my phone and go in mail, and see the mail there.
What could be the reason for this? I've recently done some changes on it, I mean, not exactly on the iPhone, but in iTunes. I removed all photos from my iPhone (over 3000) and all songs that were on it. I decided to sync only the latest 3 months of photos and 3 months of music. I don't think it's related but it's the last thing I've done with it, and since then this has been happening, so I thought I'd mention it.
My second problem is that, while I was updating my music and photo library on my iPhone, I also synced all app updates. I have around 6 or 7 of them, lurking there for a while, and I never got the time to download them in iTunes and sync them with my iPhone. So that's what I did as well. Strangely enough, when I visit the App Store app, under Updates, it still tells me I have 5 apps to update. I remember one I updated on the iPhone itself.
They're all listed there with the little bar that shows up when it's loading, except it isn't loading. It's just stuck there, at the very beginning. No, not even at the beginning, because the blue little bar that moves forward isn't even present.The also show up this way on my iPhone "desktop" (Home), and it says "Waiting..." below them.
I've tried syncing again, and also restarting the iPhone, but it didn't help. Anyone know what's wrong here?
I appreciate all help. Cheers guysNobody? The second problem is solved! But my phone still doesn't light up or shows a banner or anything when for example a mail arrives?
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My iphone 5 have problem with screen
Dear Sir/Madam
My iphone 5 have problem with screen, i could not control sometime because it frozen and appear white cross line. I have restore my phone, but issue still there
I have same issue with this user on youtube http://www.youtube.com/watch?v=xpB7mqcWM1A
Please help to advices how can i do now
My Phone Information
Serial Number F17JRZ55DTTP
IOS 7.1.1(11D201)
Thank and Regards
ThanhHi, I use my phone carefully, did not drop it before. I restored it cause i think problem come from jealbreak or software. It still happen.
Currently, it is ok after i turned off the phone through night . Thank for your help -
Hello I have a problem with my Iphone 5S and it`s under warrenty it doesn`t turn on and a blue screen cames up and it doesn`t reset what can I do, I live in Argentina Buenos Aires, please contact me soon, thank you
Where did you purchase the phone? Then, you can use this support document to find out how to contact Apple Support from your location. Contact Apple for support and service - Apple Support
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I have problem with my Iphone 5, when I talk my ear allways tuch the screen and get it on no sound, the screen are not lock, is ti possible to lock the screen when incomming an outgoing call going on
Hello Mogulman46,
So what that means is when you have Do Not Disturb turned on, you may have an alert depending on the setting and how you are using your iPhone. So if it is set to Always, then that means that no matter what, your iPhone will not be notified. If it set to Only while the iPhone is locked, then that means that you will not get notification when your iPhone is locked but you will get notifications if your iPhone is being used. Also keep in mind the settings All Calls From can be set to certain contacts like Favorites, Everyone or no one. If you are using Do Not Disturb and you do not need it, then turn it off.
Use Do Not Disturb on your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5463
Regards,
-Norm G. -
Good morning friends, I have a problem with my iphone 4s since I get a screen that just light it says "Activation Required" restored it and not corrected, I bought my factory unlocked iphone, how I can fix this, I had installed the version 6.0 as developer to
If you have a beta copy of iOS6
1. You are a developer and will know how to transition from beta
to release version and to use the Develpoer forum
2. You have a pirate copy of the beta and no-one on this Apple hosted Forum can help you
try Google -
hey !
I have a problem with my iphone 5s IOS 8 , my notification center does not scan when the screen is lockedsounds like a hardware failure. Return the phone to Apple.
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My iPhone 4S not compatible with 2008 Q7 Audi MMI. Now only phone numbers come up on screen, no name. When someone calls, only the number appears on the MMI screen, not their name or whether they called from their office/home etc.. Same with missed calls, dialed numbers etc.. Names appeared on the screen of the phone, but not on MMI screen. Cannot dial by searching contact and name info while driving anymore. Never had this problem with previous iPhones. Is this an Apple issue or Audi issue? Anyone with this problem? Help!
NIGHTMARE Finally Ends, after nearly two weeks.
After trying for over a week trying to get my replacement iPhone 4S to activate, I ended up driving 110+ miles to an Apple Store to get a second replacement, which had been specially shipped there for me. Popped in the SIM card, went through the setup and I finally have an iPhone 4S that works, at least for the time being.
Advice to others who find themselves in this situation:
1) If you get these messages (see original post), the phone is bad. Demand a replacement.
2) If the AppleCare tech advises that the Apple Agreement Administration team is investigating, you'll be waiting for a week or more for them to complete it. Demand a replacement immediately, don't let them put you off indefinitely.
After the initial phone call documented in my original post, I was in daily contact, phone & e-mail, with the AppleCare tech trying to figure out the problem, and we tried everything, from forced restore's to switching SIM cards, conferencing w/ AT&T, etc. It seems that this was a case of first impression to Apple, but if it wasn't, then the problem is not well documented or known by those who should know, and for that, the blame should be on Apple, not the AppleCare tech who worked tirelessly trying to figure out a solution--I'd send him a case of beer if I knew where to send it. -
"There is a problem with your Iphone..."
So I purchased my Iphone off trademe last year, it did not come with warranty ect.
About 3 weeks ago I dropped my iphone in water, I put it in rice + silica gels in a sealed zip lock bag for about a week.
It was working fine for about 2 days and it suddenly collapsed;
- it does not charge properly, the battery is always on either 1% or 100% but whenever I pull it out of the charger, it turns off immediately or stays on for about a minute or so and shuts off.
- It charges for a little whenever I plug it into my Mac, but then turns off after 5 min or so of charging and then blinks off and on with the apple logo continuously until I have to plug it into my wall charger.
- It does not function properly unless it is plugged into my wall charger. It works for about 15 min and then turns off, automactically turning back on with the IOS 6 start up screen. Whenever this happens I have to turn it back off and then on for it to return to normal.
- I have restored it once successfully, and it worked perfect, but I forgot to charge it over night and it went all funny again.
So now, I have tried restore it again. I connected my iphone to itunes, and my iphone successfully stayed on throughout the process of restoration. But then as soon as it finished, my iphone was supposed to restart but it started blinking on and off which made me have to connect it back to my wall charger. So now it sometimes works normally whilst connected to the wall charger, but usually it continues to turn off and on with the IOS 6 start up screen. When I slide the 'set up' slide, it comes up with the image of the USB cord and Itunes saying 'Connect to Itunes. And so, I do. But then it comes up with the very annoying message "There is a problem with your Iphone, please go to your nearest apple store...ect." on itunes, but in my iphone it says "Connected to itunes." but I have no idea what to do next? I can't put it into recovery mode because it doesn't charge properly on my mac, so it does not turn back on no matter how long I have charged it for.
I have NO idea what to do! And I need itunes to back up my phone!
Any help is very appreciated!
Does anyone know what I have to do to get my battery working normal again? And what I have to do to get my itunes to "not have a problem with my iphone?
Thank you!kaheejazminelee wrote:
...I have NO idea what to do! And I need itunes to back up my phone!
Any help is very appreciated!
Does anyone know what I have to do to get my battery working normal again? And what I have to do to get my itunes to "not have a problem with my iphone?
Thank you!
I hate to tell you this, but there is most likely nothing left on the phone to back up. If youdidn't have it backed up already, it's too late now.
As for getting it working again, make an appointment at the genius bar. You'll need to pay for an out of warranty replacement.
That one is almost certainly toast. -
Hello apple
I have the problem with my iPhone and my friends have this problem too.
My iPhone have the problem about calling and answer the call. When I use my iPhone to call I can't hear anything from my iPhone but the person that I call can answer it but when answer both of us can't hear anything and when I put my iPhone to my face the screen is still on and when I quit the phone application and open it again it will automatic call my recent call. And when my friends call me my iPhone didn't show anything even the missed call I'm only know that I missed the call from messages from carrier. Please check these problem I restored my iPhone for 4 time now in this week. I lived in Hatyai, Songkhla,Thailand and many people in my city have this problem.
Who have this problem??Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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I was having problems with my iPhone 5s (couldn't receive iMessages or emails). Cell company tried "fixing it" but to no avail. They ordered me a repacement 5s. Trying to set up, but it is taking forever. Seems to be stuck in one particular spot. It's at the stage with a black screen, white apple icon and a bar underneath. The bar is is just a fraction complete, and it has been stuck in this spot for almost an hour. Tried to restart it but it went to the same spot and froze again.
BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect. -
HT4623 I have a big problem with my IPhone 4 since I've updated to IOS 6.0.1.
I've got a problem with my IPhone 4 since I've updated to IOS 6.0.1. After the call I'd like to end the call but the picture on the screen becomes magnified
so that you cannot see anything and the screen is not reacting. I need to restart the phone. But 7 or 8 times daily to restart the phone is not really convenient.
Has got anybody the same problem? How can I go back to IOS 5 ? Before the update I was a happy user of IPhone.
Thanks for help.Downgrading your ios is unsupported by apple. Go to settings, general, accesibility, zoom off..?
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TS3694 "There is a problem with your iPhone." (Restoring/Recovery issues)
So, the other day, I got my iPhone 4 wet (idiot, I know!). After drying it out in a bowl of rice for 24 hours, it seemed to start up just fine and when connected to iTunes, it prompted me to do a full restore to factory settings. I did just that, and after the restore software downloaded and seemed to install onto the iPhone, it began going through the setup process. It let me go through a few screens of setup (language, country, location services etc., before showing the connect to iTunes screen). Then iTunes displayed this message:
"There is a problem with your iPhone. Please visit the Service Answer Center to find answers to all your questions about service options, warranty and other processes in your country. To find your nearest Apple Store, click here."
There are no other options given on neither the phone nor iTunes.
I am out of warranty, have called Apple about replacement options, and was also advised to continue trying to restore. After 3 or 4 times trying to restore, with the same message, I am asking if anyone knows any other tricks before I go and fork out $169.99 for a replacement phone.
Thanks,
MikeHii mikeszalay,
I have exactly same issue, and my screen can show language and country after I restored for like 7 times.
My itunes is showing
"There is a problem with your iPhone. Please visit the Service Answer Center to find answers to all your questions about service options, warranty and other processes in your country. To find your nearest Apple Store, click here."
What did you do after this problem? did you successfully fix the phone? Cause I dont know what to do now, and my phone is also out of warranty : (( It will be a really great help if you could share experience!!
Thank you so much!!! -
Problem with my iPhone 4s battery/charge.
Hi all,
I have a problem with my Iphone 4s battery / charge. I read through different forums and blogs and I found that some other users has my same problem.
My phone is loosing charge faster than anytime before. All started two weeks ago, before iOs 6.1.3 release. I use to charge the phone up to 100% every night. One mornign, i switched on the phone and I could no hear the typical sound of the screen unlocked. In addition the keyboard made no sound. I tried to control the volume with the side buttons, but once I pressed one of the two, nothing appeared under the speaker / sound logo. I left the phone just for a while and then the sound was back on. From that day till today, this thing is happening everytime i switched on the phone after a recharge.
PLUS, I noticed that the phone is loosing the charge very fast. About 10% every hour, even in stand by mode.
I tried to switch off all the email account and do and hard reset, but nothing changed.
I bought the phone 10 months ago.
What I have to do?
Many thanks
NikoI would like to know the answer to that one. I realized this was happening just after upgradeing my iOS to 6. Then when I looked up my purchase date, I was about 5 days past my one year warranty. So I'm dead in the water. Apple will replace the battery, but it will be about $80+. I took it to the Apple store, and they checked a bunch of stuff, but said that it seemed ok. I'm debating getting a battery for a more reasonable price off of ebay. But if it's the iOS thats draining the battery, then I'm not going to be able to help it. I wish I knew a better way to tell if its the battery, the phone, or the iOS.
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