Problem with serial number Lr2 to Lr4 upgrading

Welcome. I have a problem in LR 4 I use Lr2 upgrade to L4. From time to time my PC lost the serial number of the program. I have to enter the new LR2 and LR4 number losing all presets. After reinstalling Windows 7 is still the problem exists. Is it possible to send me a new LR4 for installations already without error?

Your presets should not be lost even if you have to re-license LR4 with 2 serial numbers. Something else must be resetting things on your computer. Are you using System Restore?
Make a backup of your critical LR files elsewhere on your computer and if they are reset or lost, restore from that backup.
Your serial number Is stored in this file:
C:\ProgramData\Adobe\Lightroom\Lightroom 4.0 Registration.lrreg
Your presets are stored, here or with your catalog:
C:\Users\[user name]\AppData\Roaming\Adobe\Lightroom\[preset or template folder]\[preset or template filename.lrtemplate]
Your preferences are stored here:
C:\Users\[user name]\AppData\Roaming\Adobe\Lightroom\Preferences\Lightroom 4 Preferences.agprefs
You can download LR 4.4.1 from here:
http://www.adobe.com/support/downloads/product.jsp?product=113 <http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows> &platform=Windows

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----nov 21, 2011
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Problem with serial number Lr2 to Lr4 upgrading

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