Problem with shared calendars and adding them to favourites

Having an issue where suddenly shared calendars disappeared from users calendar list. They are now unable to add shared calenders to their favorites. I have reset the nav pane on users machines but this has no effect. It has happened on both Outlook 2010
and 2013.
Any help on why this issue has happened and a way to resolve it would be much appreciated. Thanks.

Hi,
How did you add your shared calendar to Favourites? I can't make it in my Outlook 2013.
Can you re-add the shared calendars back to the Calendar list? Calendar view >
Home tab > Open Calendar button >
Open Shared Calendar... When we use /resetnavpane command will clear the Navigation Pane settings include the shared calendar list.
In addition, we can check the OWA and see if you can see the shared calendar information. If not, try to re-add the shred calendar to check the result.
Please feel free to post back.
Best Regards,
Steve Fan
TechNet Community Support

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    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/python/failure.py:350:throwExceptionIntoGenerator
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    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/internet/defer.py:1018:_inlineCallbacks
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/python/failure.py:350:throwExceptionIntoGenerator
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    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/internet/defer.py:1018:_inlineCallbacks
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/python/failure.py:350:throwExceptionIntoGenerator
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /usr/share/caldavd/lib/python/twistedcaldav/method/propfind.py:127:http_PROPFIN D
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/internet/defer.py:1018:_inlineCallbacks
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/python/failure.py:350:throwExceptionIntoGenerator
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /usr/share/caldavd/lib/python/twistedcaldav/storebridge.py:343:findChildrenFast er
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/internet/defer.py:1018:_inlineCallbacks
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/python/failure.py:350:throwExceptionIntoGenerator
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /usr/share/caldavd/lib/python/txdav/common/datastore/sql.py:2012:objectResource s
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/internet/defer.py:1018:_inlineCallbacks
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/python/failure.py:350:throwExceptionIntoGenerator
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /usr/share/caldavd/lib/python/txdav/common/datastore/sql.py:2326:loadAllObjects
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/internet/defer.py:1018:_inlineCallbacks
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /System/Library/Frameworks/Python.framework/Versions/2.7/Extras/lib/python/twis ted/python/failure.py:350:throwExceptionIntoGenerator
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /usr/share/caldavd/lib/python/txdav/common/datastore/sql.py:512:execSQL
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /usr/share/caldavd/lib/python/twext/internet/threadutils.py:64:_oneWorkUnit
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /usr/share/caldavd/lib/python/twext/enterprise/adbapi2.py:293:<lambda>
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /usr/share/caldavd/lib/python/twext/enterprise/adbapi2.py:230:_reallyExecSQL
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /usr/share/caldavd/lib/python/txdav/base/datastore/dbapiclient.py:76:execute
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /usr/share/caldavd/lib/python/pgdb.py:259:execute
    2013-06-12 12:50:53+0200 [-] [caldav-5]     /usr/share/caldavd/lib/python/pgdb.py:289:executemany
    2013-06-12 12:50:53+0200 [-] [caldav-5]     ]
    In /Library/Logs/PostgreSQL/PostgreSQL.log I can see many enries with this:
    2013-06-12 12:50:05 CEST ERROR:  canceling statement due to statement timeout
    bash-3.2# serveradmin status calendar
    calendar:state = "RUNNING"
    calendar:setStateVersion = 1
    calendar:readWriteSettingsVersion = 1
    bash-3.2# serveradmin status postgres
    postgres:state = "RUNNING"
    A co-worker has access to around 10 shared calendars and gets a lot of errors similiar to the following screenshot:
    https://31337deadbeef.cc/ical-500-error.jpg
    And more and more co-worker report the same behavior.
    To make it clear. This happens not all the day long, just from time to time, but it's annoying. What could be the cause?
    I found this: https://discussions.apple.com/thread/3398078?start=75&tstart=0
    But we do NOT use the wiki stuff on our server.
    Any suggestions would be appreciated
    Thanks,
    Sirko

    Hi,
    Sorry not to be able to give a better solution but you may get more information by posting this to the Calendar Server Users mailing list:
    https://lists.macosforge.org/mailman/listinfo/calendarserver-users
    Best wishes
    John M

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