Problem with shared HP930C printer on home network

We have 2 networked computers at home -- one is Windows XP with an HP930C printer attached, the other is Windows Vista 32-bit with a Canon iP3600 attached. Both printers are shared across the network. Both computers will print to the Canon printer. We used to able to use the HP printer from both computers. Then it was detached for many months, and now we cannot use it from the Vista computer.
The HP printer can be seen from Control Panel of both computers. But when we try to print from Vista, a dialog box appears and disappears so quickly that it cannot be read -- nothing appears in the printer queue and nothing prints. I downloaded and ran the HP Home Network Diagnostic Utility on the Vista computer, but it did not find the HP printer.
I've checked everything I can think of, and I've run out of ideas. Can anyone help, please?
Lindsay Graham, Canberra, Australia

Hello freemcb, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing connectivity issues. I would like to help.
I would recommend powering down the printer and computers. Once they are off, I would recommend removing the power cord from the router and waiting 60 seconds. After the alloted time, plug the router back in and let it broadcast, then power on the printer and computers.
I would also recommend utilizing this document on Wireless Printing Center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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From: [email protected]
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Problem with shared HP930C printer on home network

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