Problem with shortcut attachment in email

Question

Hi Workflow consultants,
I have 2 problems using the program RSWUWFML2.
Iu2019m using RSWUWFML2 program with the following data as input data and scheduled it to run every minute in background to send email for the work items.
Job suffix: 2
Task: <our respective task>
New Work Items Only <checkbox>
One Message per Work Item
Work Item Execution <checkbox>
Message Class for Subject:      SWU_NOTIF     
Message Number for Subject:      2
All <Radio button>
Problem1:
This is a PR approval scenario. Whenever a PR is released at a particular level, the next level approver will be intimated via email to release from his side. The email contains the attachment u201CExecute Work Item.SAPu201D. When I click the attachment I get the following messages before getting the logon dialog box.
Screen 1:
Not all data for SAP GUI shortcut is available.
System description and GUI start parameter are unknown.
Enter the missing data.
After giving OK.
Screen 2:
Screen title: SAP shortcut properties
Title: <blank>
Type: Transaction
Transaction: *swnwiex p_action=EXECUTE; p_wi_id=000000660172; DYNP_OKCODE=ONLI
System description: (Other system)
System ID: DEV
Start parameter: <blank>
Client: <displayed correctly>
User: <respective approveru2019s user id>
Password: <disable>
Language: EN
When I select the system description manually as my development system and given OK, then the logon dialog box comes as expected.
Problem2:
The program RSWUWFML2 which is scheduled to run at background every minute sends the same email every one minute to outlook.
But when I run the program manually, it sends the email only once. And when I execute it again immediately after receiving the email, it says u201C0 work items were read. None were sentu201D .
Please help me on what to do to get the logon dialog box once the shortcut is double clicked from email.

Answer 1

Hello,
Problem 1)
In a previous question about this in SDN, someone (sorry, can't remember who) answered:
"Have you or the user logged into the SAP GUI before? If not, have them login in. Our problems occured
with new users that never logged into the SAP gui and so the user profile was never loaded with the ini
file."
Please try that.
Problem 2)
Are you sure it's running with the same variant in the background?
What if you try every 5 minutes instead - maybe a minute is too short and it gets mixed up.
You could also try copying RSWUWFML2 to ZRSWUWFML2, inserting an infinite loop and then attaching to it in order to debug it in the background.
regards
Rick Bakker
Hanabi Technology