Problem with sim-free

dear Sir/Madam,
I have recently bought iPhone 4s in the shop "Handy" in the Republic of Bulgary, in the city Burgas, in the "Burgs Plaza" complex. I have bought this phone for full sum, and it is modified by "M-Tel" company. This phone was bought without any contract and SIM-card.
I have tried to contact to "M-Tel" and asked them for a help, but there was no result. "Handy" also could not unlock my phone, because the operator is "M-Tel".
да, там очепятка
When I bought this mobile, the costumer said that there would not be any problems with changing operator.
I am in Russia at this moment and I want to get Russian operator.
The IMEI of mobile is 013006007871306
I will be very grateful to you if you help me with my problem.
Yours sinserely, Ilya Zhmyhov

Only the operator to which the iPhone is locked can unlock it - nobody else (including Apple). M-Tel do offer iPhone unlocking. You will have to contact them again. http://www.mtel.bg/
If you were sold the phone as "unlocked / SIM-free" but actually were given a "locked" handset, you will need to return it to the retailer you purchased from.

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