Problem with SPA 2102 (no tone/phone1 led not on)

Dear All, We are using spa 2102 adapters, two of them are working fine, one has some problem. The phone1 led is not working i.e, the phone has no tone. if we connect the adapter to PC through Ethernet its working fine and the DHCP is assigning the IP to adapter. Kindly resolve the issue. Thanks.

The problem is resolved!
I called the service provider and they told me to put the IP in the DMZ or outside friewall. But i just reserved an IP in DHCP server for this device and then put that IP in the Linksys seetings page as static IP rather DHCP.
It starts working and i was able to call and recieve calls.
Thanks.

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